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Bug 642816

Summary: rhsm-compliance-icon strange behavior compared with other gnome apps
Product: Red Hat Enterprise Linux 6 Reporter: Jeff Weiss <jweiss>
Component: subscription-managerAssignee: Bryan Kearney <bkearney>
Status: CLOSED WONTFIX QA Contact: Jeff Weiss <jweiss>
Severity: high Docs Contact:
Priority: low    
Version: 6.1CC: bkearney, dajohnso
Target Milestone: rcKeywords: Reopened
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-02-15 14:05:43 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 568421    

Description Jeff Weiss 2010-10-13 21:16:35 UTC
Description of problem:
I think a bit more logic needs to go into the icon.

The presence of the icon seems to not be very meaningful.  Is my system compliant?  I don't see the icon.  But that doesn't mean it's compliant, since my system can be non-compliant for up to one day without the icon appearing. 

The next day it appears, and I click it, and it disappears again.  My system is still not compliant.  

The popup bubble lacks oomph as well - it would only appear once per day for a few seconds, it's quite possible no one will ever see it (if it's after work hours, for instance, or during lunch).


How I think it should work:

The compliance check should be more often than 1 day - ideally it should be realtime, or at least within a few minutes.

The compliance icon, once visible, should stay visible until the system is compliant.  

Instead of a notification bubble, flash the icon until it's clicked (thereby launching sm-gui).  If the user resolves his non-compliance, icon disappears.  Otherwise it stays present, and the flashing will start again the next day.  If flashing is too hard on our customers' eyes, maybe just change the icon to a  angrier one instead. :)

Comment 2 RHEL Program Management 2010-11-23 15:55:57 UTC
Quality Engineering Management has reviewed and declined this request.  You may
appeal this decision by reopening this request.

Comment 3 Jeff Weiss 2010-11-23 16:00:47 UTC
Woopsies, ignore that last comment.

Comment 4 Bryan Kearney 2011-02-15 14:05:43 UTC
We designed this to be a bit less intrusive. The user can configure up the nagging if they desire. The changes for 676377 should improve the experience a bit.