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Bug 643931 - Main panel still focusable/raisable when facts panel is showing
Summary: Main panel still focusable/raisable when facts panel is showing
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: subscription-manager
Version: 6.1
Hardware: All
OS: Linux
low
medium
Target Milestone: rc
: ---
Assignee: Justin Harris
QA Contact: wes hayutin
URL:
Whiteboard:
Depends On:
Blocks: Entitlement-Beta
TreeView+ depends on / blocked
 
Reported: 2010-10-18 14:43 UTC by Jeff Weiss
Modified: 2014-11-09 22:51 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2011-05-19 13:42:43 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHEA-2011:0611 0 normal SHIPPED_LIVE new package: subscription-manager 2011-05-18 17:56:21 UTC

Description Jeff Weiss 2010-10-18 14:43:02 UTC
Description of problem:


Version-Release number of selected component (if applicable):
0.92-1

How reproducible:


Steps to Reproduce:
1. Open sm-gui
2. Click View System Facts (opens Facts panel)
3. Click on the main panel
  
Actual results:
Main panel is focused and raised, but you cannot interact with any of the buttons.

Expected results:
The main panel should not be focusable while the facts panel is showing

Additional info:

Comment 1 Devan Goodwin 2010-10-18 14:53:33 UTC
Is there any big reason why the main window should not be usable if facts dialog is open? Seems like very common behavior in desktop applications and I can't think of any harm in it.

Comment 2 Devan Goodwin 2010-10-18 15:08:18 UTC
Jeff responds on IRC that the window cannot actually be used, everything is disabled, so it should either be completely disabled while facts dialog is open, or completely usable.

Also not required for alpha, not sure where we want to move this bug.

Comment 3 Devan Goodwin 2010-10-18 15:18:05 UTC
Not required for alpha, moving to beta tracker. 

Main window also getting redesigned so we'll deal with this there.

Comment 4 Justin Harris 2010-11-18 20:59:02 UTC
Fixed in the new UI.

Comment 5 J.C. Molet 2010-12-08 17:36:53 UTC
subscription-manager-gnome-0.93.2-1.git.91.7f89664.fc14.x86_64
subscription-manager-0.93.2-1.git.91.7f89664.fc14.x86_64

Current behavior is a modal dialog.  The subscription manager facts window retains focus and stays on top of the base window despite clicks to the base subscription manager window.

Comment 6 John Sefler 2010-12-08 21:02:05 UTC
moving to VERIFIED while J.C. Molet waits for bugzilla authority to verify.

Comment 7 errata-xmlrpc 2011-05-19 13:42:43 UTC
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHEA-2011-0611.html


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