Bug 655656 - Color on my HP Deskjet D4100 doesn't work properly
Summary: Color on my HP Deskjet D4100 doesn't work properly
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Fedora
Classification: Fedora
Component: cups
Version: 14
Hardware: x86_64
OS: Linux
low
medium
Target Milestone: ---
Assignee: Tim Waugh
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2010-11-22 03:52 UTC by Katrina
Modified: 2012-08-16 21:15 UTC (History)
3 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2012-08-16 21:15:09 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)
photo of printed web page (1.11 MB, image/jpeg)
2010-11-22 03:52 UTC, Katrina
no flags Details
requested troubleshoot file (267.05 KB, text/plain)
2010-11-29 03:58 UTC, Katrina
no flags Details

Description Katrina 2010-11-22 03:52:33 UTC
Created attachment 461915 [details]
photo of printed web page

Description of problem:

When I print the page at this url:

http://www.servicedogssavelives.org/laws.html

The text fades from black to red from the top to the bottom of the page.

Version-Release number of selected component (if applicable):

I don't know.


How reproducible:

Every time I print the page.


Steps to Reproduce:
1.Navigate to given url in Firefox.
2.Turn on HP deskjet D4100.
3.Print the web page.
  
Actual results:

Text goes from black to red.

Expected results:

All text except for link is black.

Additional info: Attaching a picture of the printed web page.

Comment 1 Tim Waugh 2010-11-22 11:02:04 UTC
Please use the printing troubleshooter: System->Administration->Printing, then Help->Troubleshoot.  When you are asked to print a test page, print your web page.  You'll be given the opportunity to save the diagnostic information as 'troubleshoot.txt' -- please attach that file to this bug report using the "Add an attachment" link above.

Comment 2 Katrina 2010-11-29 03:58:31 UTC
Created attachment 463414 [details]
requested troubleshoot file

The web page changed since I last printed it, but it still gets it wrong.  For example "American With Disabilities Act website" is in black on the website, and it's green on the printed sheet.  Also, the page number and printing time show up doubled in a strange way.  It's still not correct, but the problems are more subtle than the original page.

Comment 3 Jiri Popelka 2010-11-29 10:51:37 UTC
(In reply to comment #2)
> requested troubleshoot file

hplip output shows:
'  status-desc     Tri-color cartridge is low on ink     '

Comment 4 Jiri Popelka 2010-11-29 11:02:17 UTC
Can you try to change the driver from hpcups to foomatic/hpijs and print something?

- make sure you have foomatic-db installed
- run system-config-printer
- double-click on the printer queue
- click on 'Change...' button to change Make and Model
- 'Select printer from database'
- select 'HP' in the Makes list, click Forward
- select 'Deskjet d4100' and 'HP Deskjet D4100 Foomatic/hpijs'

Comment 6 Fedora End Of Life 2012-08-16 21:15:13 UTC
This message is a notice that Fedora 14 is now at end of life. Fedora 
has stopped maintaining and issuing updates for Fedora 14. It is 
Fedora's policy to close all bug reports from releases that are no 
longer maintained.  At this time, all open bugs with a Fedora 'version'
of '14' have been closed as WONTFIX.

(Please note: Our normal process is to give advanced warning of this 
occurring, but we forgot to do that. A thousand apologies.)

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, feel free to reopen 
this bug and simply change the 'version' to a later Fedora version.

Bug Reporter: Thank you for reporting this issue and we are sorry that 
we were unable to fix it before Fedora 14 reached end of life. If you 
would still like to see this bug fixed and are able to reproduce it 
against a later version of Fedora, you are encouraged to click on 
"Clone This Bug" (top right of this page) and open it against that 
version of Fedora.

Although we aim to fix as many bugs as possible during every release's 
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The process we are following is described here: 
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