Bug 65620 - Unhandled exception occurred during Install Upgrade
Unhandled exception occurred during Install Upgrade
Product: Red Hat Linux
Classification: Retired
Component: anaconda (Show other bugs)
i386 Linux
medium Severity medium
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Assigned To: Jeremy Katz
Brock Organ
Depends On:
  Show dependency treegraph
Reported: 2002-05-28 14:44 EDT by William Bennecke
Modified: 2007-04-18 12:42 EDT (History)
0 users

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
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Clone Of:
Last Closed: 2002-06-12 13:25:08 EDT
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Regression: ---
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oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

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Traceback (64.60 KB, text/plain)
2002-05-28 14:49 EDT, William Bennecke
no flags Details

  None (edit)
Description William Bennecke 2002-05-28 14:44:08 EDT
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; T312461)

Description of problem:
During the upgrade process using the installer, after the boot loader section 
an unhandled exception occurs and causes the installer to stop working.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1.RedHat Linux 7.2 is rebooted with a floppy disk in the system 
containing "bootnet.img" on it.
2.The installer process is started in text mode.
3.The following sections are sucessfully gone through: Choose a Language, 
Keyboard Type, Installation Method (ftp), Configure TCP/IP (DHCP), FTP Setup 
(anonymous), Retrieving netstg1.img, Mouse Selection, Installation Type 
(Upgrade Existing System), Upgrade Partition, Customize Packages to Upgrade 
4. Section Upgrade Boot Loader configuration: Selected "Update boot loader 
5. Screen output: "Reading package information...".
6. Exception Occurred!!

Actual Results:  The installation/upgrade process exited abnormally after the 
screen output of "Reading package information..".

Expected Results:  The packages should have been read and the upgrade process 
should have continued.

Additional info:

/usr/src/build/90289-i386/install/usr/lib/anaconda/comps.py, line 486, in 
TypeError: comp file version 3 or 4 expected.
Comment 1 William Bennecke 2002-05-28 14:49:24 EDT
Created attachment 58785 [details]
Comment 2 Michael Fulbright 2002-05-29 12:55:22 EDT
This is due to a damaged install source.  Have you tested your install media?
Comment 3 William Bennecke 2002-05-29 13:32:39 EDT
I have download these files under the following directories on another (not the 
RH 7.2 computer)
computer system:

Redhat--> base

On the Redhat 7.2 system I have ftp the "netstg1.img" file to the RH7.2 system.
Then I.
# mount /dev/fd0 /mnt/floppy
# dd if=bootnet.img of=/dev/fd0 bs=1440K
# umount /mnt/floppy

Then I rebooted RH 7.2 system to start the installer.
During the install process I selected "ftp" for the install method.
This then access the Redhat->base directory for the netstg1.img file.

Your note indicates a damaged install source.  Is this the bootnet.img or 
netstg1.img file? Or are you saying the floppy has a problem?

Comment 4 Michael Fulbright 2002-06-12 12:53:07 EDT
Reassigning to an engineer.
Comment 5 Jeremy Katz 2002-06-12 13:02:09 EDT
The files on the ftp site are likely to be corrupt, at least some of them... 
what does the top of the RedHat/base/comps file say?
Comment 6 William Bennecke 2002-06-12 13:25:01 EDT
Looks like the netstg1.img file was the problem.  It was corrup either on the 
ftp site or corrupted during the ftp.
Thanks for all the help!

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