From Bugzilla Helper: User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; T312461) Description of problem: During the upgrade process using the installer, after the boot loader section an unhandled exception occurs and causes the installer to stop working. Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1.RedHat Linux 7.2 is rebooted with a floppy disk in the system containing "bootnet.img" on it. 2.The installer process is started in text mode. 3.The following sections are sucessfully gone through: Choose a Language, Keyboard Type, Installation Method (ftp), Configure TCP/IP (DHCP), FTP Setup (anonymous), Retrieving netstg1.img, Mouse Selection, Installation Type (Upgrade Existing System), Upgrade Partition, Customize Packages to Upgrade (No). 4. Section Upgrade Boot Loader configuration: Selected "Update boot loader configuration". 5. Screen output: "Reading package information...". 6. Exception Occurred!! Actual Results: The installation/upgrade process exited abnormally after the screen output of "Reading package information..". Expected Results: The packages should have been read and the upgrade process should have continued. Additional info: /usr/src/build/90289-i386/install/usr/lib/anaconda/comps.py, line 486, in readCompsFile TypeError: comp file version 3 or 4 expected.
Created attachment 58785 [details] Traceback
This is due to a damaged install source. Have you tested your install media?
I have download these files under the following directories on another (not the RH 7.2 computer) computer system: Redhat--> base comps hdlist hdlist2 hdstg1.img netstg1.img stage2.img On the Redhat 7.2 system I have ftp the "netstg1.img" file to the RH7.2 system. Then I. # mount /dev/fd0 /mnt/floppy # dd if=bootnet.img of=/dev/fd0 bs=1440K # umount /mnt/floppy Then I rebooted RH 7.2 system to start the installer. During the install process I selected "ftp" for the install method. This then access the Redhat->base directory for the netstg1.img file. Your note indicates a damaged install source. Is this the bootnet.img or netstg1.img file? Or are you saying the floppy has a problem?
Reassigning to an engineer.
The files on the ftp site are likely to be corrupt, at least some of them... what does the top of the RedHat/base/comps file say?
Looks like the netstg1.img file was the problem. It was corrup either on the ftp site or corrupted during the ftp. Thanks for all the help!