Bug 66134 - Installer crashes while just after/during installing openjade
Summary: Installer crashes while just after/during installing openjade
Alias: None
Product: Red Hat Linux
Classification: Retired
Component: installer   
(Show other bugs)
Version: 7.3
Hardware: i386 Linux
Target Milestone: ---
Assignee: Jeremy Katz
QA Contact: Brock Organ
Depends On:
TreeView+ depends on / blocked
Reported: 2002-06-05 08:39 UTC by Need Real Name
Modified: 2007-04-18 16:42 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Last Closed: 2002-06-12 16:59:17 UTC
Type: ---
Regression: ---
Mount Type: ---
Documentation: ---
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

Attachments (Terms of Use)
Comment (70.22 KB, text/plain)
2002-06-05 08:50 UTC, Need Real Name
no flags Details

Description Need Real Name 2002-06-05 08:39:52 UTC
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR 

Description of problem:
This has been an odd bug.  The first time I attempted to install Redhat, the 
installer crashed about 1/2 way through, just after/during installing 
openjade.  I naturally thought this was a fluke, so I tried again, and 
received the same error in the exact same place.  Then I remembered that I was 
using a CD-R, so I thought the CD was the problem and burned another.  This 
time, it got past the openjade spot, but hung just a few packets from 
completion (didn't catch the exact point).  So, I figured that I also had a 
bad 2nd CD as well, and burned another of it.  It crashed at the openjade 
point again.  Next, I thought my download was to blame, so I downloaded both 
CDs again and burned yet another copy of each.    The next time I tried, it 
crashed in the same spot as before, at the openjade point.  At this point I 
logged into bugzilla and read through some people with similar problems.  I 
also ran the checksum, which came out perfectly fine.  I noticed one person 
said he burned a CD at a slower speed, and this solved the problem, so I tried 
that, too.  However, I received the same error.  This leads me to believe that 
this error is a bug, for 2 reasons:
1.  Other people have had this same error at the same point.  The odds of this 
happening by a faulty burn are quite high.
2.  I used FOUR DIFFERENT CDs.  The odds of the same error at the same point 
occuring due to a replicated erroneous burn are also extremely slim.
Oh well, I hope you can help.  I was going to be a former Windows user, but 
now I'm not so sure.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. Burn the installation disk
2. Run the installer

Actual Results:  I receive the same error

Additional info:

OK - here is the hardware config:

* Pentium 4 2.0 GHz
* 512 MB DDR RAM
* Soundblaster Audigy Gamer
* Visiontek XTASY 6964 Geforce 3 Ti500
* 3 hard drives - 80 GB Samsung (Windows disk), 15 GB Maxtor (also Windows 
disk), and 6 GB Quantum Bigfoot (would-be Linux disk)
* Acer Benq 48x12x48 CD-R/RW

* Note: while typing this up, I had an idea - I burned the disks without 
closing the sessions (old habit), and since the errors come just after the 
half-way point of the installation (or at the theoretical end of the first 
disk), perhaps this is the cause of the problem.  I will respond saying 
whether this has an effect.

Comment 1 Need Real Name 2002-06-05 08:50:40 UTC
Created attachment 915103 [details]

(This comment was longer than 65,535 characters and has been moved to an attachment by Red Hat Bugzilla).

Comment 2 Need Real Name 2002-06-05 22:32:18 UTC
Update - I tried to install Redhat with a finalized CD-R, but there was no 
difference: it crashed while installing openjade.

Comment 3 Michael Fulbright 2002-06-06 16:08:29 UTC
Did you happen to test the CDs using the builtin mediacheck?

Try http://people.redhat.com/~msf/mediacheck.html

Comment 4 Need Real Name 2002-06-06 20:46:53 UTC
Yes, I did - both passed.

However, I went back and selected as few packages to install as possible.  After
I tried this, Redhat did install.  Since this was not near what I wanted, I went
back through and selected some more packages (but not nearly as many as I had at
first).  Redhat again successfully installed, but I noticed something
interesting: openjade is the first RPM to install off the second CD.  I think
that anaconda, for some reason, did not ask for the 2nd CD with the package
configuration I had selected.  That would somewhat explain the "SystemError:
(16, 'Device or resource busy')" error: perhaps it was looking for a CD that was
not in the drive.  Once again, this seems to point towards a bug, though odd it
is.  Oh yeah - I originally selected all the packets to install except for
"Dialup Support" and "All Packets."  I believe the install size was about 2.1 GB.

Comment 5 Michael Fulbright 2002-06-12 16:59:10 UTC
Thanks for the additional information, I will assign this issue to an engineer.

Comment 6 Jeremy Katz 2002-06-21 20:47:40 UTC
There was a case where rereading from the CD didn't properly close the file
descriptor on the CD making it impossible to eject.  Fixed in our current
internal codebase.

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