The system was fully updated (up2date-2.7.61-7.x.2). I've got this traceback: Traceback (innermost last): File "/usr/sbin/up2date", line 1137, in ? main() File "/usr/sbin/up2date", line 250, in main up2date.updateLoginInfo() File "/usr/share/rhn/up2date_client/up2date.py", line 541, in updateLoginInfo loginInfo = login() File "/usr/share/rhn/up2date_client/up2date.py", line 472, in login loginInfo = doCall(server.up2date.login, systemId) File "/usr/share/rhn/up2date_client/up2date.py", line 411, in doCall ret = apply(method, args, kwargs) File "/usr/lib/python1.5/site-packages/xmlrpclib.py", line 689, in __call__ return self.__send(self.__name, args) File "/usr/lib/python1.5/site-packages/xmlrpclib.py", line 746, in __request self.__protocol File "/usr/lib/python1.5/site-packages/xmlrpclib.py", line 652, in request return self.parse_response(fd) File "/usr/lib/python1.5/site-packages/xmlrpclib.py", line 667, in parse_response return u.close() File "/usr/lib/python1.5/site-packages/xmlrpclib.py", line 366, in close raise apply(Fault, (), self._stack[0]) xmlrpclib.Fault: <Fault -51 """ Error Message: Free service limited due to high load, please try again later (server 1000778366) Error Class Code: 51 Error Class Info: Due to extremely high traffic, access to Red Hat Network is currently limited to subscription customers. Please try again later. If you would like to become a subscription customer, go to https://rhn.redhat.com/preview/priority_service.pxt for more information. Explanation: An error has occurred while processing your request. If this problem persists please submit a bug report to rhn-help. If you choose to submit the bug report, please be sure to include details of what you were trying to do when this error occurred and details on how to reproduce this problem. """> Error Message: Free service limited due to high load, please try again later (server 1000778366) Error Class Code: 51 Error Class Info: Due to extremely high traffic, access to Red Hat Network is currently limited to subscription customers. Please try again later. If you would like to become a subscription customer, go to https://rhn.redhat.com/preview/priority_service.pxt for more information. Explanation: An error has occurred while processing your request. If this problem persists please submit a bug report to rhn-help. If you choose to submit the bug report, please be sure to include details of what you were trying to do when this error occurred and details on how to reproduce this problem.
This is the message that you get when our servers are fully loaded and therefore cannot serve any additional requests. This pretty much explains it: Due to extremely high traffic, access to Red Hat Network is currently limited to subscription customers. Please try again later. If you would like to become a subscription customer, go to https://rhn.redhat.com/preview/priority_service.pxt for more information.
Did you see the traceback? Don't tell me that this is normal to make an application (and as I read, your CEO told that this IS what make money for RH) that bomb out due to "High server load" message. I did this as I'm pretty sure that this is mistake in your code that should be fixed. I gave you a traceback so read them and fix your Python code, dear folks. Are you kidding or what?
Indeed this is what's supposed to happen. You are attempting to log into the site with a free account. That is an account for which you have paid nothing. At high demand times, we limit the number of free subscribers that can access the site in order to preserve bandwidth and service level for the customers who are paying for the service. Granted a traceback isn't the most kind way to message that to the user, and we have fixed this up quite a lot in latest versions of the client, but we have to be able to pass the message to anyone no matter what client version they are running. So, just as the message says, if you would like to avoid this message in the future, just visit the site listed and purchase an entitlement.
You don't underestand me. What is reported is traceback not "Service disabled by high load". Do you trying to tell me that traceback is normal way to pass messages to anonymous user? Should me and and hundred people on the world see that you are bad programmers in RH? How we will trust that when we will pay money to RH, your service will be bug-free and tools will be fixed ASAP? This bug is in up2date code for long time. I saw it many times ago (and other users too). This report is here because I believe that when I report it, code will be fixed in the next release. I know that I can pay for service to RH and I did. Please fix your code and don't talk about what is not Bugzilla for (with reported traceback).
Indeed the traceback is that service was disabled because of high load: Error Message: Free service limited due to high load, please try again later (server 1000778366) Error Class Code: 51 Error Class Info: Due to extremely high traffic, access to Red Hat Network is currently limited to subscription customers. Please try again later. If you would like to become a subscription customer, go to https://rhn.redhat.com/preview/priority_service.pxt for more information. "Free service limited due to high load" That pretty much says it. As for this being a bug, it isn't. We report an error to the client via xmlrpc. The error is that due to high load, we are not allowing free connections. This is how it is supposed to work and there's no code to fix. There is not a bug here. Closing again with that resolution.
Traceback is because you have a bug in up2date program. The traceback did not appear everytime. I ran up2date few times with same traceback and few minutes later and there was no traceback, only message ("Due to extremely blah blah") was printed on the screen. It seems that up2date bomb out with traceback when server reply with non-standard or broken string.
Interesting. Looks like the exception doesnt get caught if you specify "-p", or "--showall". Should be fixed in the next release.