abrt version: 1.1.14 architecture: i686 cmdline: /usr/lib/openoffice.org3/program/swriter.bin -writer comment: actually, nothing was happening at the time of the crash. Was simply thinking about what to do next. component: openoffice.org crash_function: __poll executable: /usr/lib/openoffice.org3/program/swriter.bin kernel: 2.6.34.7-63.fc13.i686 package: openoffice.org-writer-1:3.2.0-12.33.fc13 rating: 4 reason: Process /usr/lib/openoffice.org3/program/swriter.bin was killed by signal 6 (SIGABRT) release: Fedora release 13 (Goddard) How to reproduce: editing document which included graphics time: 1292772694 uid: 500 backtrace ----- [New Thread 30035] [New Thread 30026] [New Thread 30039] [New Thread 30040] [New Thread 30041] [New Thread 30042] [New Thread 30043] [New Thread 30044] [New Thread 30045] [New Thread 30046] [New Thread 30048] [New Thread 30049] [New Thread 30061] [New Thread 30027] [New Thread 30030] [New Thread 30032] [New Thread 30033] warning: "/var/cache/abrt-di/usr/lib/debug/.build-id/b0/92e943ad63f83804af87c5bc62b0c1a9610a8d.debug": separate debug info file has no debug info warning: "/var/cache/abrt-di/usr/lib/debug/.build-id/de/72a6d25a3d3e3c8b8c2eaa2d50ad7fb046a2d6.debug": separate debug info file has no debug info warning: "/var/cache/abrt-di/usr/lib/debug/.build-id/72/908c2613b36817a167220443e477d6daa86cb1.debug": separate debug info file has no debug info Core was generated by `/usr/lib/openoffice.org3/program/swriter.bin -writer'. Program terminated with signal 6, Aborted. #0 0x00e7d416 in __kernel_vsyscall () Thread 17 (Thread 30033): #0 0x00e7d416 in __kernel_vsyscall () No symbol table info available. #1 0x0097cdf6 in __poll (fds=0xb526b890, nfds=2, timeout=-1) at ../sysdeps/unix/sysv/linux/poll.c:87 Timeout exceeded: 60 second, killing gdb
Created attachment 469611 [details] File: backtrace
Package: openoffice.org-writer-1:3.2.0-12.33.fc13 Architecture: i686 OS Release: Fedora release 13 (Goddard) How to reproduce ----- Right click on the image choose save graphics Comment ----- While saving an image that had been loaded into a document back out as an image.
Unfortunately the backtrace is truncated so its missing information. I inserted a picture, and did right click, save as and successfully saved the image so I can't reproduce this. Can you reproduce this ?, i.e. with a specific document. Its possible that this might be related to the neon threading problems, if e.g. the document was a html document ?, or the images in it were links to http:// locations ?
This has occurred at least twice now. I noticed both times that the backtrace was truncated. This truncation is not occurring on any other errors I am reporting. Here is what I am doing. First, a document was sent to me in .docx format containing screenshots of an application I have been asked to write help files for. I had asked for jpgs of the screen shots but sometimes you have to dance with the lady that brung ya, you know. I imported and converted the docx document into OpenOffice and saved it as an odt file. Rather than wait for the individual screenshots to be re-shot and sent again I have been saving the images from the document by right-clicking on the image, choosing Save Graphics, changing to the directory where I am saving the images, and then saving it as jpg. Because of the propriety of the application development, I can not send you the original docx file. Before I quit using the products of a certain company I had experience problems with the docx format (even within their own applications) and this may be part of the issue here. Still, it is a pain to have this issue completely crass OpenOffice and my having to start over each time. I have checked and the images were saved into the docx document, not as links. Please let me know if there is anything else I can assist with. Love OpenOffice and Love Fedora. Happy to contribute of my time toward the solving of issues such as these.
Not much I can without a reproducer or a guaranteed route-to-reproduce or at least a stack. Feel free to email me privately a document which reproduces this. Otherwise maybe we'll get lucky and get a reproducer independently eventually.
Understood. While it occurred three times yesterday while I was working, I have not had a crash today so far knock on wood. We'll just have to wait and see I guess as I do not have Microsoft Office 2010 (or any other Microsoft Product nowadays) and therefore can not create a document to send to you. Thanks.
*** Bug 664731 has been marked as a duplicate of this bug. ***
Package: openoffice.org-writer-1:3.2.0-12.33.fc13 Architecture: i686 OS Release: Fedora release 13 (Goddard) How to reproduce ----- 1. Click File Menu 2. Click Save Had 2 documents open and one spreadsheet. All went down. All recovered. Comment ----- The Backtrace fails on OpenOffice everytime.
Can't reproduce this one :-( Typically right click and save as works. If you've got a reproducer you can't share publicly feel free to email it to me directly.
I just submitted another backtrace, again truncated. It happens on multiple documents.