From Bugzilla Helper: User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows 98) Description of problem: Installation of RH7.3 failed at LPRng-3.8.9-3.i386 Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1.Install upgrade to RH7.3 2. 3. Actual Results: Locked up Additional info: This is the reply from Support to my ticket #207500 Dear Sir, This seems to be a problem with the installer. I'd advise that you address this our developers so that they could be aware of this problem with the installer. This could be a possible bug with our installer. Our developers are the ones who are currently working on new issues and possible bugs. You can get in touch with them through our bugzilla site: http://bugzilla.redhat.com/bugzilla Before addressing this issue to our developers, try to access the file that cannot be opened. You can do this on a windows machine. If you were able to copy the file, it's really with the installer that's the problem. Should you have other concerns, please feel free to write us back. Regards, Philip Morales File was found on CD#1 via Windoz.
For privacy reasons this public bugtracking system is not connected to our support systems. Could you please summarize the nature of the problem you are experiencing?
We were trying to upgrade from RH7.1 to 7.3. Install went ok until we got an error message "The file /mnt/source/RedHat/RPMS/LPRng-3.8.9-3.i386 cannon be opened. This is due to a misssing file, a bad package or bad media. Press <return> to try again." Which we did, to no avail. Contacted support concerning this, but they replied that it looked like an installer problem and that we should contact bugzilla so the developers could look at it. Ran the media check on the CD (#1), which didn't report any errors; also looked at the CD under Windoz to see if the file was there. It was and we could load it up into WordPad. Is the solution as simple as sending us a new CD? Or do we need to redo the floopy disk used for the install process. Thank you for your attention to this
I would recommend requesting new CDs.
Closing due to inactivity - please reopen if you have additional information regarding this issue report.
Changed to 'CLOSED' state since 'RESOLVED' has been deprecated.