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Bug 667829

Summary: subscription-manager traceback when proxy_hostname and proxy_port are missing from rhsm.conf
Product: Red Hat Enterprise Linux 6 Reporter: John Sefler <jsefler>
Component: subscription-managerAssignee: Adrian Likins <alikins>
Status: CLOSED ERRATA QA Contact: John Sefler <jsefler>
Severity: medium Docs Contact:
Priority: low    
Version: 6.1   
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-05-19 13:38:30 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 639436    

Description John Sefler 2011-01-06 22:36:58 UTC 
Description of problem:
The default rhsm.conf values for proxy hostname and password are as follows:
proxy_hostname=
proxy_port=
As such, if these parameters are missing (or commented out) of the rhsm.conf file, then the subscription-manager commands should succeed as if the values were set to the defaults above (nothing).

Version-Release number of selected component (if applicable):
[root@jsefler-onprem01 ~]# rpm -q subscription-manager
subscription-manager-0.93.9-1.git.15.3545a2a.el6.x86_64




Steps to Reproduce:
[root@jsefler-onprem01 ~]# grep proxy_ /etc/rhsm/rhsm.conf
proxy_hostname=
proxy_port=
proxy_user=
proxy_password=
[root@jsefler-onprem01 ~]# subscription-manager register --username=testuser1 --password=password --force
The system with UUID 10b1e7eb-52c5-4e27-9657-e53f2f2c11f0 has been unregistered
c1d4fc1f-3cd4-4dab-929f-3dae03695931 testuser1

^^^ THAT TEST PASSES


[root@jsefler-onprem01 ~]# sed -i s/^proxy_port/#proxy_port/g /etc/rhsm/rhsm.conf; grep proxy_ /etc/rhsm/rhsm.conf
proxy_hostname=
#proxy_port=
proxy_user=
proxy_password=
[root@jsefler-onprem01 ~]# subscription-manager register --username=testuser1 --password=password --force
The system with UUID c1d4fc1f-3cd4-4dab-929f-3dae03695931 has been unregistered
162d03ea-f97d-4ae3-ab00-d49f7c7c2869 testuser1

^^^ THAT TEST PASSES


[root@jsefler-onprem01 ~]# sed -i s/^proxy_hostname/#proxy_hostname/g /etc/rhsm/rhsm.conf; grep proxy_ /etc/rhsm/rhsm.conf
#proxy_hostname=
#proxy_port=
proxy_user=
proxy_password=
[root@jsefler-onprem01 ~]# subscription-manager register --username=testuser1 --password=password --force
Network error, unable to connect to server. Please see /var/log/rhsm/rhsm.log for more information.

^^^ THAT TEST FAILS


[root@jsefler-onprem01 ~]# sed -i s/^#proxy_port/proxy_port/g /etc/rhsm/rhsm.conf; grep proxy_ /etc/rhsm/rhsm.conf
#proxy_hostname=
proxy_port=
proxy_user=
proxy_password=
[root@jsefler-onprem01 ~]# subscription-manager register --username=testuser1 --password=password --force
2b943656-6cf7-4785-8431-51c4d1c0e603 testuser1

^^^ THAT TEST PASSES




For the FAILED test:
# tail -f /var/rhsm/rhsm.log

2011-01-06 17:24:17,360 [ERROR] _do_command() @managercli.py:323 - Unable to un-register consumer: 2b943656-6cf7-4785-8431-51c4d1c0e603
2011-01-06 17:24:17,361 [ERROR] _do_command() @managercli.py:324 - [Errno -8] Servname not supported for ai_socktype
Traceback (most recent call last):
  File "/usr/share/rhsm/managercli.py", line 319, in _do_command
    managerlib.unregister(self.cp, old_uuid)
  File "/usr/share/rhsm/managerlib.py", line 573, in unregister
    uep.unregisterConsumer(consumer_uuid)
  File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 333, in unregisterConsumer
    return self.conn.request_delete(method)
  File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 198, in request_delete
    return self._request("DELETE", method)
  File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 158, in _request
    headers=self.headers)
  File "/usr/lib64/python2.6/httplib.py", line 910, in request
    self._send_request(method, url, body, headers)
  File "/usr/lib64/python2.6/httplib.py", line 947, in _send_request
    self.endheaders()
  File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 78, in endheaders
    httpslib.HTTPSConnection.endheaders(self)
  File "/usr/lib64/python2.6/httplib.py", line 904, in endheaders
    self._send_output()
  File "/usr/lib64/python2.6/httplib.py", line 776, in _send_output
    self.send(msg)
  File "/usr/lib64/python2.6/httplib.py", line 735, in send
    self.connect()
  File "/usr/lib64/python2.6/site-packages/M2Crypto/httpslib.py", line 169, in connect
    HTTPConnection.connect(self)
  File "/usr/lib64/python2.6/httplib.py", line 716, in connect
    self.timeout)
  File "/usr/lib64/python2.6/socket.py", line 500, in create_connection
    for res in getaddrinfo(host, port, 0, SOCK_STREAM):
gaierror: [Errno -8] Servname not supported for ai_socktype
2011-01-06 17:24:17,490 [ERROR] handle_exception() @managercli.py:44 - exception caught in subscription-manager
2011-01-06 17:24:17,491 [ERROR] handle_exception() @managercli.py:45 - [Errno -8] Servname not supported for ai_socktype
Traceback (most recent call last):
  File "/usr/sbin/subscription-manager", line 75, in <module>
    sys.exit(abs(main() or 0))
  File "/usr/sbin/subscription-manager", line 66, in main
    return managercli.CLI().main()
  File "/usr/share/rhsm/managercli.py", line 722, in main
    cmd.main()
  File "/usr/share/rhsm/managercli.py", line 150, in main
    self._do_command()
  File "/usr/share/rhsm/managercli.py", line 335, in _do_command
    facts=self.facts.get_facts())
  File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 309, in registerConsumer
    return self.conn.request_post('/consumers/', params)
  File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 189, in request_post
    return self._request("POST", method, params)
  File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 158, in _request
    headers=self.headers)
  File "/usr/lib64/python2.6/httplib.py", line 910, in request
    self._send_request(method, url, body, headers)
  File "/usr/lib64/python2.6/httplib.py", line 947, in _send_request
    self.endheaders()
  File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 78, in endheaders
    httpslib.HTTPSConnection.endheaders(self)
  File "/usr/lib64/python2.6/httplib.py", line 904, in endheaders
    self._send_output()
  File "/usr/lib64/python2.6/httplib.py", line 776, in _send_output
    self.send(msg)
  File "/usr/lib64/python2.6/httplib.py", line 735, in send
    self.connect()
  File "/usr/lib64/python2.6/site-packages/M2Crypto/httpslib.py", line 169, in connect
    HTTPConnection.connect(self)
  File "/usr/lib64/python2.6/httplib.py", line 716, in connect
    self.timeout)
  File "/usr/lib64/python2.6/socket.py", line 500, in create_connection
    for res in getaddrinfo(host, port, 0, SOCK_STREAM):
gaierror: [Errno -8] Servname not supported for ai_socktype
Comment 2 Adrian Likins 2011-01-07 18:21:12 UTC 
commit 3e593ca8bd4a55e0f5f369d44b7c64334a75c6cc
Author: Adrian Likins <alikins>
Date:   Fri Jan 7 13:14:46 2011 -0500

    667829: handle proxy config options being absent from rhsm.conf
    
    new config class doesn't like settings these to None, so they
    now get set to empty string

The above is in python-rhsm
Comment 3 John Sefler 2011-01-12 16:07:56 UTC 
Testing version...
[root@jsefler-onprem01 ~]# rpm -q python-rhsm
python-rhsm-0.94.13-1.git.0.e2a615d.el6.noarch
[root@jsefler-onprem01 ~]# rpm -q subscription-manager
subscription-manager-0.93.11-1.git.0.91f3f0d.el6.x86_64



[root@jsefler-onprem01 ~]# grep proxy_ /etc/rhsm/rhsm.conf
proxy_hostname =
proxy_port = 
proxy_user =
proxy_password =
[root@jsefler-onprem01 ~]# subscription-manager register --username=testuser1 --password=password --force
fc7e4722-2df0-4e79-a462-e25176b230b0 testuser1

^^^ THAT TEST STILL PASSES


[root@jsefler-onprem01 ~]# sed -i s/^proxy_port/#proxy_port/g /etc/rhsm/rhsm.conf; grep proxy_ /etc/rhsm/rhsm.conf
proxy_hostname =
#proxy_port = 
proxy_user =
proxy_password =
[root@jsefler-onprem01 ~]# subscription-manager register --username=testuser1 --password=password --force
The system with UUID fc7e4722-2df0-4e79-a462-e25176b230b0 has been unregistered
dfab0a1f-29cc-4ef9-bb5c-7ac3a494dc8e testuser1

^^^ THAT TEST STILL PASSES


[root@jsefler-onprem01 ~]# sed -i s/^proxy_hostname/#proxy_hostname/g /etc/rhsm/rhsm.conf; grep proxy_ /etc/rhsm/rhsm.conf
#proxy_hostname =
#proxy_port = 
proxy_user =
proxy_password =
[root@jsefler-onprem01 ~]# subscription-manager register --username=testuser1 --password=password --force
The system with UUID dfab0a1f-29cc-4ef9-bb5c-7ac3a494dc8e has been unregistered
73a9391b-d1a5-42d9-a443-7dd699b68953 testuser1

^^^ THAT TEST NOW PASSES WITH FIX FOR THIS BUGZILLA...   VERIFIED


[root@jsefler-onprem01 ~]# sed -i s/^#proxy_port/proxy_port/g /etc/rhsm/rhsm.conf; grep proxy_ /etc/rhsm/rhsm.conf
#proxy_hostname =
proxy_port = 
proxy_user =
proxy_password =
[root@jsefler-onprem01 ~]# subscription-manager register --username=testuser1 --password=password --force
The system with UUID 73a9391b-d1a5-42d9-a443-7dd699b68953 has been unregistered
ad100cbe-5ea5-4a31-9b77-5044787a9ad1 testuser1

^^^ THAT TEST STILL PASSES


moving to VERIFIED
Comment 4 errata-xmlrpc 2011-05-19 13:38:30 UTC 
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHEA-2011-0611.html