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Description of problem: In my RHEL 6.1 Server x86_64 (can't reproduce how) there appeared empty /var/lib/rhsm/facts/facts.json file there. and due to this fact subscription-manager failed to "register" to the candlepin server specified. Message printed: --- No JSON object could be decoded --- And after this the file still remains not filled. Version-Release number of selected component (if applicable): git pull of subscription-manager from Jan.07.2011 12PM CET How reproducible: always Steps to Reproduce: 0. modify the rhsm.conf 1. git clone subscription-manager; cd subscription-manager 2. PYTHONPATH=src; 3. empty content of /var/lib/rhsm/facts/facts.json 4. run: src/subscription-manager register --username=admin --password=admin Actual results: No JSON object could be decoded Expected results: the code should see if the file is broken (empty for my case) and reload the HW info and overwrite the file there. Additional info: traceback of vim /var/log/rhsm/rhsm.log: --- 2011-01-07 13:10:18,743 [ERROR] handle_exception() @managercli.py:44 - exception caught in subscription-manager 2011-01-07 13:10:18,744 [ERROR] handle_exception() @managercli.py:45 - No JSON object could be decoded Traceback (most recent call last): File "src/subscription-manager", line 75, in <module> sys.exit(abs(main() or 0)) File "src/subscription-manager", line 66, in main return managercli.CLI().main() File "/root/subscription-manager/src/managercli.py", line 722, in main cmd.main() File "/root/subscription-manager/src/managercli.py", line 150, in main self._do_command() File "/root/subscription-manager/src/managercli.py", line 335, in _do_command facts=self.facts.get_facts()) File "/root/subscription-manager/src/facts.py", line 90, in get_facts self.facts = self.find_facts() File "/root/subscription-manager/src/facts.py", line 113, in find_facts self.write(facts) File "/root/subscription-manager/src/facts.py", line 29, in write existing_facts = self.read() File "/root/subscription-manager/src/facts.py", line 42, in read cached_facts = json.loads(json_buffer) File "/usr/lib64/python2.6/site-packages/simplejson/__init__.py", line 307, in loads return _default_decoder.decode(s) File "/usr/lib64/python2.6/site-packages/simplejson/decoder.py", line 335, in decode obj, end = self.raw_decode(s, idx=_w(s, 0).end()) File "/usr/lib64/python2.6/site-packages/simplejson/decoder.py", line 353, in raw_decode raise ValueError("No JSON object could be decoded") ValueError: No JSON object could be decoded
commit 9bab7c02d438ed77fb6b3437d9e811deacc2a7ae Author: Adrian Likins <alikins@redhat.com> Date: Fri Jan 7 12:11:14 2011 -0500 667953: handle empty facts.json files Print out a warning, but otherwise keep going.
Adrian - the following traceback was being swallowed by by handle_exception in managercli.py Movving back to ON_DEV Traceback (most recent call last): File "/usr/sbin/subscription-manager", line 76, in <module> sys.exit(abs(main() or 0)) File "/usr/sbin/subscription-manager", line 67, in main return managercli.CLI().main() File "/usr/share/rhsm/managercli.py", line 730, in main cmd.main() File "/usr/share/rhsm/managercli.py", line 155, in main self._do_command() File "/usr/share/rhsm/managercli.py", line 340, in _do_command facts=self.facts.get_facts()) File "/usr/share/rhsm/facts.py", line 92, in get_facts self.facts = self.find_facts() File "/usr/share/rhsm/facts.py", line 115, in find_facts self.write(facts) File "/usr/share/rhsm/facts.py", line 29, in write existing_facts = self.read() File "/usr/share/rhsm/facts.py", line 42, in read cached_facts = json.loads(json_buffer) File "/usr/lib64/python2.6/site-packages/simplejson/__init__.py", line 307, in loads return _default_decoder.decode(s) File "/usr/lib64/python2.6/site-packages/simplejson/decoder.py", line 335, in decode obj, end = self.raw_decode(s, idx=_w(s, 0).end()) File "/usr/lib64/python2.6/site-packages/simplejson/decoder.py", line 353, in raw_decode raise ValueError("No JSON object could be decoded") ValueError: No JSON object could be decoded
A fix is also needed for related bugzilla #669208 The re-create scenario is identical.
commit dd5ab27f904413a8796da5abc41a7c5912a561b0 Author: Adrian Likins <alikins@redhat.com> Date: Wed Jan 12 15:04:44 2011 -0500 667953: remove warning here about empty facts.json This is not a useful warning and can be totally ignored, so lets get rid of it. Between this and the fix for #669208, this should be fixed now.
Tested with IT env and premises candlepin with empty facts.json file Verify using following subscription manager rpm subscription-manager-firstboot-0.93.13-1.el6.x86_64 subscription-manager-0.93.13-1.el6.x86_64 subscription-manager-gnome-0.93.13-1.el6.x86_64 Successfully registered to IT ENV No error message displayed on console No error message recored in rhsm.log Successfully registered to premises No error message displayed on console No error message recored in rhsm.log Working fine Moving defect status from ON_QA to Verified
An advisory has been issued which should help the problem described in this bug report. This report is therefore being closed with a resolution of ERRATA. For more information on therefore solution and/or where to find the updated files, please follow the link below. You may reopen this bug report if the solution does not work for you. http://rhn.redhat.com/errata/RHEA-2011-0611.html