Red Hat Bugzilla – Bug 669467
[RFE] Relation between Contract/Subscription number and Server ID - Satellite Client - and Expiration Date
Last modified: 2014-12-04 12:08:55 EST
Description of problem:
Many customers would be interested to have the possibility to reply to that question :
What server is using what subscription ?
Ok, the workaround will be to create Activation Key for each contract number and to do regular check on the Red Hat customer portal to see expiration date.
But, it is adding another huge administrative task to our clients.
And indeed they do not want that even if it is going to be more and more necessary. Specially when you start to play with hundred and hundred Red Hat Network Satellite Clients.
So, Could you help us to solve this huge and painful management problem ?
The first and the quicker reply to that problem will be to offer APIs on the Red Hat customer portal to our clients in order to let customers - in the case where they uses Activation Key ID with the contract number - the possibility to make the relation via scripts between contract number and activation Key.
The second will be to create that relation in a transparent way for the customer in the RHNS.
It certainly exists other solutions, I let you imagination and innovation do their job ;).
Thanks in advance for your comprehension and you great help.
Frederic ; )
Please open a support ticket for this RFE request. This will allow Red Hat to
help fill out an RFE template and align for Product Management review for future alignment.
In satellite 6.0, we support subscriptions which know their contract number. You can drill down into the systems which consume those subscriptions, and you can view the contract and order information from the system. We believe this meets the requirements of this RFE. If you disagree, please feel free to re-open.