From Bugzilla Helper:
User-Agent: Mozilla/4.76 [en] (X11; U; Linux 2.4.2-2 i686)
Description of problem:
The stock ticker applet that is part of the Linux 7.1 delux workstation (boxed)
release no longer works. It is returning "No data available or properties not
set" in the ticker output. This used to work fine and this was also report 6
months ago and I have not received a solution.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Choose applets
2. Choose networks
3. Choose GNOME stock ticker.
4. When applet starts, right click and choose properties
5. Enter a valid stock ticker name
7. Observe "No data available...." message in ticker
Actual Results: I observed "No data available...." message in ticker
Expected Results: I expected to see the value of the stock scroll by like it
used to do about 6 months ago.
This seems to be a simple problem to fix but it certainly seems to be a
problem. Last time I reported this it was "beyond the scope of Red Hat Support"
and the problem was sent to gnome organization. No real solution has ever been
sent to me.
This time, I hope what I need to do to get this fixed can be clearly spelled
The box set only comes with installation support. Bug fixes are normally only
rolled in to new releases, such as 7.3, and are done in order of internal
priority. Security bugs are an exception to the rule and are released for
Testing briefly with Red Hat 7.3, the applet appears to work in that release.
If it did not, then your options would be to wait for the next release, or to
purchase a support contract which covers bugfix errata for past releases.
Those support contracts are normally in a business rather than individual price
I'm really do not want to go and purchase a new release of Linux. If it is my
only choice, then I will. Isn't it posible to simply get the lastest patched
version of the Stock Ticker applet without reloading the entire OS. Other Unix
vendors have patch kits available to fix buds in the existing releases of their
Our equivalent product to other UNIX flavors is Red Hat Linux Advanced Server,
which does come with more support. The retail box product is an inexpensive
product that comes with installation support only (or Apache configuration
support for some versions). If you need custom packages or errata, you will have
to purchase a higher level of support and contact our support or client
engineering divisions. Bugzilla is a task tracker for engineers, not a support
Note that you can also download the new release free of charge, you need not