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Bug 671588

Summary:

Compliance Assistant incorrectly chooses "personal" pool instead of subpool for best subscription match

Product:

Red Hat Enterprise Linux 6

Reporter:

John Sefler <jsefler>

Component:

subscription-manager

Assignee:

Bryan Kearney <bkearney>

Status:

CLOSED ERRATA

QA Contact:

John Sefler <jsefler>

Severity:

urgent

Docs Contact:

Priority:

unspecified

Version:

6.1

CC:

bkearney, dgoodwin

Target Milestone:

Target Release:

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Hardware:

Unspecified

OS:

Unspecified

Whiteboard:

Fixed In Version:

Doc Type:

Bug Fix

Doc Text:

Story Points:

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Clone Of:

Environment:

Last Closed:

2011-05-19 13:39:08 UTC

Type:

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Regression:

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Mount Type:

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Documentation:

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CRM:

Verified Versions:

Category:

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oVirt Team:

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RHEL 7.3 requirements from Atomic Host:

Cloudforms Team:

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Target Upstream Version:

Embargoed:

Bug Depends On:

Bug Blocks:

639436

Attachments:

Description	Flags
demonstration of what's wrong in compliance assistant when using entitlement beta personal account	none
error resulting from clicking Subscribe in the compliance assistant - Note that the error is correct!	none
This screenshot shows that the compliance screen correctly presented the personal subpool as a choice for compliace (as evidenced by quantity of 10)	none
screenshot of successful compliance after running "Become Compliant" and subscribing to the suggested personal subpool.	none

Description John Sefler 2011-01-21 23:16:00 UTC

Description of problem:
On a fresh install of the latest Entitlement Beta Rhel compose (http://download.devel.redhat.com/devel/candidate-trees/RHEL6.1-20110121.0/), register using your own personal account (creation details can be found here: https://bugzilla.redhat.com/show_bug.cgi?id=671180#c0)

I'm not sure that it matters, but during the install from RHEL6.1-20110121.0 I chose "Desktop" and checked all of the Add-On products to install.

I started up subscription-manager-gui and registered using my personal entitlement beta user account.

I clicked "Become Compliant" and checked one or more of the products.

The Subscription Name that was automatically loaded that "...covers the products selected..." was:
Red Hat Enterprise Linux Server Entitlement Beta for Certified Engineers and System Administrators - NOT FOR SALE

All looks good until you scroll the product name to the right and see that "0 of 1" subscriptions are available.

Problem.... ^ That's the personal pool and not the subpool that actually covers the products selected.

Hitting Subscribe will throw an error stating that I am of the wrong consumer type to subscribe to the personal subscription (which is correct!). Compliance Assistant needs to offer me the subpool.

See attached screenshots...

Version-Release number of selected component (if applicable):
[root@jsefler-betaqa-1 product]# rpm -qa | grep subscription-manager
subscription-manager-firstboot-0.93.14-1.el6.x86_64
subscription-manager-0.93.14-1.el6.x86_64
subscription-manager-gnome-0.93.14-1.el6.x86_64

Comment 1 John Sefler 2011-01-21 23:17:41 UTC

Created attachment 474707 [details]
demonstration of what's wrong in compliance assistant when using entitlement beta personal account

Comment 2 John Sefler 2011-01-21 23:19:01 UTC

Created attachment 474708 [details]
error resulting from clicking Subscribe in the compliance assistant - Note that the error is correct!

Comment 4 James Bowes 2011-02-01 14:06:31 UTC

fixed in git subscription-manager. also needs the fix for bug 665118 on the server side

Comment 6 John Sefler 2011-02-02 16:43:53 UTC

VERIFYING fix in version....
[root@jsefler-betaqa-1 product]# rpm -qa | grep subscription-manager
subscription-manager-firstboot-0.93.15-1.git.10.0f22d43.el6.x86_64
subscription-manager-0.93.15-1.git.10.0f22d43.el6.x86_64
subscription-manager-gnome-0.93.15-1.git.10.0f22d43.el6.x86_64

[root@jsefler-betaqa-1 product]# egrep "hostname|port" /etc/rhsm/rhsm.conf
# Server hostname:
hostname=subscriptions.rhn.webqa.redhat.com
# Server port:
port=443
proxy_hostname=
# port for http proxy server
proxy_port=
[root@jsefler-betaqa-1 product]# 

[root@jsefler-betaqa-1 product]# curl -k -u foo:bar https://subscriptions.rhn.webqa.redhat.com:443/subscription/status
{"version":"0.1.32","result":true,"release":"1%{?dist}"}[root@jsefler-betaqa-1 product]#


Starting up the gui...
[root@jsefler-betaqa-1 product]# subscription-manager-gui &
Register my personal entitlement beta user and click "Become Compliant"

See newly attached screenshots below which all look good.


Further verification after subscribing to the suggested become compliance subscription....
[root@jsefler-betaqa-1 product]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+

ProductName:        	Red Hat Enterprise Linux Load Balancer (for RHEL Entitlement)
Status:             	Subscribed               
Expires:            	2011-07-27               
Subscription:       	81296664592703122        
ContractNumber:     	2117806                  
AccountNumber:      	1407769                  


ProductName:        	Red Hat Enterprise Linux Resilient Storage (for RHEL Entitlement)
Status:             	Subscribed               
Expires:            	2011-07-27               
Subscription:       	81296664592703122        
ContractNumber:     	2117806                  
AccountNumber:      	1407769                  


ProductName:        	Red Hat Enterprise Linux Scalable File System (for RHEL Entitlement)
Status:             	Subscribed               
Expires:            	2011-07-27               
Subscription:       	81296664592703122        
ContractNumber:     	2117806                  
AccountNumber:      	1407769                  


ProductName:        	Red Hat Enterprise Linux High Availability (for RHEL Entitlement)
Status:             	Subscribed               
Expires:            	2011-07-27               
Subscription:       	81296664592703122        
ContractNumber:     	2117806                  
AccountNumber:      	1407769                  


ProductName:        	Red Hat Enterprise Linux Entitlement
Status:             	Subscribed               
Expires:            	2011-07-27               
Subscription:       	81296664592703122        
ContractNumber:     	2117806                  
AccountNumber:      	1407769     

^^^ Note that all the installed products are "Subscribed"

Comment 7 John Sefler 2011-02-02 21:34:05 UTC

Created attachment 476661 [details]
This screenshot shows that the compliance screen correctly presented the personal subpool as a choice for compliace (as evidenced by quantity of 10)

Comment 8 John Sefler 2011-02-02 21:41:09 UTC

Created attachment 476665 [details]
screenshot of successful compliance after running "Become Compliant" and subscribing to the suggested personal subpool.

Comment 9 John Sefler 2011-02-02 21:41:31 UTC

moving to VERIFIED

Comment 10 errata-xmlrpc 2011-05-19 13:39:08 UTC

An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHEA-2011-0611.html