Bug 672828 - Spice guest logs are not user-friendly
Summary: Spice guest logs are not user-friendly
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: spice-vdagent-win
Version: ---
Hardware: Unspecified
OS: Windows
unspecified
medium
Target Milestone: rc
: ---
Assignee: David Blechter
QA Contact: Desktop QE
URL:
Whiteboard: gss_support
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2011-01-26 14:47 UTC by Marina Kalinin
Modified: 2019-10-10 14:20 UTC (History)
11 users (show)

Fixed In Version: vdagent-win-0.1-9
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2014-01-21 15:09:57 UTC
Type: ---
Target Upstream Version:


Attachments (Terms of Use)
change log times to human readable date & time (4.23 KB, patch)
2011-11-21 09:48 UTC, Arnon Gilboa
no flags Details | Diff

Description Marina Kalinin 2011-01-26 14:47:31 UTC
Spice logs on the guest machine (vdagent.log, vdservice.log) are not user friendly. They confuse users and does not allow to debug problems properly.

1. The time is on seconds, which is almost meaningless, when the log is received from a customer, specifying the time of his problem occurred. 
Please change to normal date format (i.e. system date and time).

2. Normal behaviour is represented as a failure.
For example:
- 711.218 VDService::execute: GetOverlappedResult failed 109  (failed sounds bad)
- 711.218 VDService::kill_agent: vdagent exit code 1073807364 (not 0, sounds like a problem)

Please remove those messages from the log, or change the text or add different log levels.

Thanks ;)

Comment 4 David Blechter 2011-07-06 11:56:11 UTC
pm_ack is set to "?", so cleared devel_ack and qa_ack flags

Comment 5 Arnon Gilboa 2011-11-21 09:48:45 UTC
Created attachment 534750 [details]
change log times to human readable date & time

Comment 6 Arnon Gilboa 2011-11-22 13:14:06 UTC
This patch helps solving customer issues by GSS support and engineering. It's not risky from other perspectives.
Proposing to rhevm‑3.0.0.

Comment 7 Itamar Heim 2011-11-23 08:21:16 UTC
(In reply to comment #6)
> This patch helps solving customer issues by GSS support and engineering. It's
> not risky from other perspectives.
> Proposing to rhevm‑3.0.0.

3.0 is past exception phase. you need to suggest is as a blocker, not exception.
also, reminding that last RC build date is November 28th.

Comment 8 Marian Krcmarik 2011-11-28 17:44:01 UTC
Verified on vdagent-win-0.1-9.
(verified that - "change log times to human readable date & time", not the meaning of messages).


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