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The problem goes far beyond the simplistic "mouseconfig" solution. I have 2 pc's 1-a Gateway that is impossible and 2 a Compaq that installed flawlessly after giving up in total futility on the Gateway. I need this to work on the Gateway, for work. I've tried everything on the web help guides(see following text.) I tried ALL the mice in "mouseconfig". I tried a Logitech Mouseman and a Microsoft intellimouse. I tried turning the COM ports on and off in BIOs. Switched around the IRQ's. I stopped short of pulling boards out of the PC. This IS a mouse not a Telemetry board for the X-33. If this were a Compaq giving me these problems I'd be ok, I work for them and have close ties to Unix Engineering. What is different in the GATEWAY. What information can I collect on the Linux command line to help you diagnose why it won't recognize the mouse? Thanks -- Joe D'Agostino SUGGESTED SOLUTION: At 11/4/99 4:28 PM we wrote - Hi, You would need to run the "mouseconfig" utility and specify your mouse. INCIDENT DETAILS: Reference #: 991103-0009 Product: Red Hat Linux/Intel 6.0 Category: Bugs and other Problems Contact info: jody.com Time created: 11/3/99 6:32 PM Last updated: 11/4/99 4:28 PM Elapsed time: 21 Hours, 56 Minutes Status: Unresolved Registration: a8d45c8eddf055ac E.8.13 I have a Microsoft serial mouse, and Linux doesn't want to work with it. What can I do to fix it? It has been found that the 2 button Microsoft Mouse of version 2.1A or greater is a "smart" mouse. It has been speculated that it is looking for wakeup signals from Windows, or it will not respond back to the computer. This causes X and/or gpm to not work with Linux because the mouse is not responding in a way these programs are expecting. To "reset" the mouse to work with these programs, you can follow one of several methods. Use mouseconfig to set things up before running X. mouseconfig --kickstart --device cuaX where X is either 0 (for com 1) or 1 (for com2) Another solution is to get gpm-1.13, run as gpm -t pnp -R, and configure XFree86 for MouseSystems Protocol with /dev/gpmdata as the device. Joseph D'Agostino Senior Software Engineer Compaq Computer Corporation
I am a little confused :-( The subject says that this is a problem witha ps/2 mouse, and the description is talking about a serial mouse. Second, the first part of the description is talking about problems with a MS mouse, and then the second part is giving what looks to be a pretty good solution to the problem. Was this submitted to inform us of the resolution to the problem?? If so, then thanks!!! . . . we will add it to the knowledge database. If there is still a problem, then please reopen this bug and let us know more details of what the problem is. Thanks, J
Ok, Sorry for the confusion. The problem still exists. All I was trying to say was I've tried everything and the mouse still doesn't work. Should I write Gateway computers and ask why it doesn't work? What information can I collect on the Linux command line to help you diagnose why it won't recognize the mouse?