Red Hat Bugzilla – Bug 67685
SB Live! non-functional
Last modified: 2007-03-26 23:54:28 EDT
Description of Problem:
Received a call from a Dell Pre-Install customer running Red Hat 7.3 with the
2.4.18-4 kernel. emu10k1 driver appears loaded and in use according to lsmod,
she couldn't get any sounds out of it. I had her check the volume both in
aumix and manually, had her try the speakers on another system (Windows, they
work) and in both the front and back speaker channel of the card.
Card identified as:
00:0c.0 Multimedia audio controller: Creative Labs SB Live! EMU10k1 (rev 08)
00:0c.0 Class 0401: 1102:0002 (rev 08)
Just so happens I have an identical Card (PCI:ID matches exactly) here.
Popped it in a system and it won't work either. On my system here at
Centennial, I tried both the 2.4.18-3smp and 2.4.18-5smp kernels, as well as
both the emu10k1 and emu10k1_old modules in -5smp. The driver loads, but no
sound. No error messages that I could find, other than my own brain damage
attempting to load one module while the other was still loaded. Usage count
goes up every time you try to play something, and never goes back down even
though the 'play /usr/share/sounds/phone.wav' command returns. I can loan the
card if needed.
From the description above, I don't know if the original user got no sound, or
just didn't get sound with an audio-cd. What I discovered is that I got no
sound originally (ie, after installing RH7.3), but when I did a sndconfig (as
root) manually from a shell), I then started getting sound. Unfortunately, I
still can't play audio CDs (aumix shows Vol / Pcm / Spkr / Line / Mic / CD /
IGain / OGain / Line1 / Digital1 / PhoneIn / PhoneOut / Video, but no Pcm2).
The customer was geting no sound at all. If you are getting sound, but not CD
audio, make sure you have the 3-4 wire analog audio cable installed. I don't
believe our driver can pull audio off the data lines, but I could be mistaken.
In my case, the system dual boots between windows XP and Linux (RH7.3). If I
boot to XP, the CD player works fine to the speakers, so I know that everything
is physically hooked up correctly. If I boot to Linux, sound works if I run
programs that use sound, but running the Gnome CD player or XMMS fail to play
anything. Gnome CD player detects that there is an audio CD, I can display the
track information, and if I press play, I see the timer counting up (and moving
from track to track); I just get nothing coming out the speaker. I have tried
several CDs, all of which play fine on XP on the exact same hardware. In the XP
case, since I had to reload to partition the disk, I am using the stock MS
drivers, not even the soundblaster driver which comes on a separate CD from
I also run VMware from under Linux, and it is also able to play sounds (although
not CDs) when running XP under VMware under Linux.
I am having a similar but slightly different problem. I get sound, but only
from CD - and the volume levels are totally controllable from GMIX. I cannot
play anything from the HD, and when I try to play an MP3 in XMMS, it flies by at
super speed. I'd like to know how you got it to play from software - I'd rather
use MP3s than CDs.
The "super speed" thing I've only seen with KDE;
if you use xmms please try using the "OSS plugin" backend with /dev/dsp as device
Unfortunately I still have the same problem. Super speed playback with no
sound. Could this be an issue with ESD?
EMU10K (aka SB Live) should be ok in current errata if not please re-open. Thanks