Bug 680110 - Unable to raise a service request account number [1399097]
Summary: Unable to raise a service request account number [1399097]
Keywords:
Status: CLOSED EOL
Alias: None
Product: Red Hat Enterprise Portal Server
Classification: Retired
Component: Other
Version: nightly
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: ---
Assignee: ccm-bugs-list
QA Contact: Jon Orris
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2011-02-24 11:46 UTC by Parag.Walavalkar
Modified: 2020-03-27 18:02 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed:

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Description Parag.Walavalkar 2011-02-24 11:46:12 UTC 
Description of problem:

Receiving an error message while submitting the support case. Screen shot of the same is attached.

Version-Release number of selected component (if applicable):


How reproducible:
Frequent

Steps to Reproduce:
1.Login to access.redhat.com
2.Click on support
3.Create a case. Fill info submit
  
Actual results:
Support Subscription Required

The credentials you provided are valid, but it appears that you do not have direct support from Red Hat. This means that you purchased your support for Red Hat products through a third party vendor and need to contact that vendor to obtain support.

If you believe you should have direct support from Red Hat, please contact Customer Service for assistance. Your Red Hat login may not be associated with the right account for your organization, or there may be an issue with your subscription. Customer Service will be able to clarify the situation and resolve the problem.

Expected results:

It should allow to open a service request account number is [1399097]

Additional info:
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