Red Hat Bugzilla – Bug 68236
Unable to install on HP XE4500 Laptop
Last modified: 2008-08-01 12:22:52 EDT
I alredy contacted the customer support. Copies of the e-mail follow: MM>the hda is not recognized. by both Automatic/Manual partition procedures. Sometimes FDISK recognized the drive but as soon as the partition is made, anaconda crashes. Attached the output from anaconda ------------------------------------------------------ RH>Dear Sir/Madam, According to the file that you sent, you have a lot of DriveReady SeekComplet DataRequest errors that registered during your installation attempt. This maybe due to harddrive, controller or cable issue. Make sure that your IDE cable (if it uses one) is no longer than 17 inches and it is not twisted or rolled. Also, try passing the following parameters at the installation boot prompt: linux ide=noautotune or linux hda=nodma If you a spare hard drive, try to use it or if you have another machine, try the hard drive there. Feel free to write back. Regards, Roderick "Erik" Tapang ------------------------------------------------ MM>Hello Erik, Thank you for the prompt answer. Unfortunatly none of your sugestions worked. The PC is a brand new HP laptop on which is peacefully running Win XP, so no cable issue and no hard drive issue. Passing the parameters resulting in having the same message as before in the 'noautotune' case and no drive found at all in the 'nodma' case. Regards Massimo Max MUCCI ------------------------------------------------- RH>Dear Sir, It looks like the problem is with the ALI PCI IDE controller driver or the hard drive attached to it that is causing the DriveSeek Error. This device is not listed under the Hardware Compatibility List (HCL) for Red Hat Linux 7.3. Support for this kind of deviceis not covered by Red Hat installation Support. I suggest that you file this issue, including the anacdumpt.txt file at https://bugzilla.redhat.com/. This way, you'll be in direct contact with the developers. Feel free to write back. Regards, Erik
Created attachment 64206 [details] output from anaconda
These errors: <4>hda: status error: status=0x58 { DriveReady SeekComplete DataRequest } <4>hda: drive not ready for command indicate a problem communicating with the /dev/hda device. This is either a hardware issue or a kernel issue.
Have you tried the following: type linux ide=nodma on the VERY first screen of the installer?
Yes, I do. As alredy reported nothing changed. Following some suggestions found here and there, I tried idebus=50 and I was succesfull on install. To load the OS at any subsequent startup I have to submit again idebus=50. There aren't any hardware issues considering that WinXp run flatly. Max
Still no update on this issue?
Thanks for the bug report. However, Red Hat no longer maintains this version of the product. Please upgrade to the latest version and open a new bug if the problem persists. The Fedora Legacy project (http://fedoralegacy.org/) maintains some older releases, and if you believe this bug is interesting to them, please report the problem in the bug tracker at: http://bugzilla.fedora.us/