Bug 682779 - OSA Dispatcher fails to start
Summary: OSA Dispatcher fails to start
Keywords:
Status: CLOSED DEFERRED
Alias: None
Product: Spacewalk
Classification: Community
Component: Server
Version: 1.3
Hardware: x86_64
OS: Linux
unspecified
medium
Target Milestone: ---
Assignee: Michael Mráka
QA Contact: Red Hat Satellite QA List
URL:
Whiteboard:
Depends On:
Blocks: space16
TreeView+ depends on / blocked
 
Reported: 2011-03-07 15:16 UTC by Dan Bateman
Modified: 2011-08-05 07:05 UTC (History)
2 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2011-08-05 07:05:35 UTC
Embargoed:


Attachments (Terms of Use)

Description Dan Bateman 2011-03-07 15:16:40 UTC
Description of problem:
Installed Spacewalk as per the Wiki - followed all instructions.

When starting rhn-satellite or restarting the following error occurs:


Starting osa-dispatcher: /usr/lib/python2.6/site-packages/jabber/jabber.py:68: DeprecationWarning: the sha module is deprecated; use the hashlib module instead
  import sha, time
RHN 899 2011/03/07 15:08:43 +01:00: ('Connection attempt failed', 12154, 'ORA-12154: TNS:could not resolve the connect identifier specified\n')
RHN 899 2011/03/07 15:08:43 +01:00: ('Error caught:',)
RHN 899 2011/03/07 15:08:43 +01:00: ('Traceback (most recent call last):\n  File "/usr/share/rhn/osad/jabber_lib.py", line 118, in main\n    self.setup_config(config)\n  File "/usr/share/rhn/osad/osa_dispatcher.py", line 80, in setup_config\n    rhnSQL.initDB()\n  File "/usr/lib/python2.6/site-packages/spacewalk/server/rhnSQL/__init__.py", line 121, in initDB\n    __init__DB(backend, host, port, username, password, database)\n  File "/usr/lib/python2.6/site-packages/spacewalk/server/rhnSQL/__init__.py", line 52, in __init__DB\n    __DB.connect()\n  File "/usr/lib/python2.6/site-packages/spacewalk/server/rhnSQL/driver_cx_Oracle.py", line 385, in connect\n    raise apply(sql_base.SQLConnectError, err_args)\nSQLConnectError: (12154, \'ORA-12154: TNS:could not resolve the connect identifier specified\\n\', \'XE\', \'Connection_Connect(): server attach\')\n',)

The same error is seen in the /var/log/rhn/osa-dispatcher.log regularly.

Version-Release number of selected component (if applicable):
osa-dispatcher-5.9.55-1.el6.noarch
spacewalk-backend-1.3.57-1.el6.noarch


How reproducible:
Everytime

Steps to Reproduce:
1. /usr/sbin/rhn-satellite restart
2.
3.
  
Actual results:
osa-dispatcher errors during startup

Expected results:
No errors during startup.


Additional info:
Running on RHEL6 x86_64 - Oracle XE

Comment 1 Mark Watts 2011-04-19 08:11:34 UTC
I'm seeing this exact same error on a fresh Spacewalk 1.3 install, but using Oracle 11gR2.
"spacewalk-setup --disconnected" is able to populate the database but osa-dispatecher fails on restart with this error.

Comment 2 Jan Pazdziora (Red Hat) 2011-07-20 11:52:14 UTC
Aligning under space16.

Comment 3 Jan Pazdziora (Red Hat) 2011-07-25 17:58:33 UTC
Can you guys check the permissions on your /etc/tnsnames.ora file?

By the way, we've changed the installer for Spacewalk 1.4 to not touch (or need) that file at all, so if the permissions turns out to be the problem on your installation, I'd close this bugzilla.

Comment 4 Dan Bateman 2011-08-01 09:07:37 UTC
Unfortunately I rebuilt Spacewalk on RHEL5 and it worked ok,as this was some time ago.

Comment 5 Jan Pazdziora (Red Hat) 2011-08-05 07:05:35 UTC
(In reply to comment #4)
> Unfortunately I rebuilt Spacewalk on RHEL5 and it worked ok,as this was some
> time ago.

Thanks.

Let me close this bugzilla now.


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