Bug 689790 - [printers] Gnome 3 Control Centre not picking up printers
Summary: [printers] Gnome 3 Control Centre not picking up printers
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Fedora
Classification: Fedora
Component: control-center
Version: 15
Hardware: All
OS: Linux
unspecified
medium
Target Milestone: ---
Assignee: Marek Kašík
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2011-03-22 13:11 UTC by G. Michael Carter
Modified: 2012-08-07 17:23 UTC (History)
6 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2012-08-07 17:23:20 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)

Description G. Michael Carter 2011-03-22 13:11:23 UTC
Description of problem:

I plugged my USB printer, clicked the + on the printer box from the gnome 3 control panel.   It gave me local and network.  Both were blank.

If I used the system-config-printers it found everything no problem, the network printer and the local USB printer.

I think there's something wrong with how the gnome 3 is detecting the printers.

Comment 1 Tim Waugh 2011-03-29 10:42:16 UTC
What does 'lpinfo -l -v' say, as root?  Also, how about 'rpm -q control-center?

Comment 2 G. Michael Carter 2011-03-29 13:09:49 UTC
[root@liandra ~]# rpm -q control-center
control-center-2.91.92-1.fc15.x86_64

lpinfo -l -v:

Device: uri = ipp
        class = network
        info = Internet Printing Protocol (ipp)
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = serial:/dev/ttyS0?baud=115200
        class = serial
        info = Serial Port #1
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = scsi
        class = direct
        info = SCSI Printer
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = lpd
        class = network
        info = LPD/LPR Host or Printer
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = socket
        class = network
        info = AppSocket/HP JetDirect
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = http
        class = network
        info = Internet Printing Protocol (http)
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = https
        class = network
        info = Internet Printing Protocol (https)
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = cups-pdf:/
        class = file
        info = CUPS-PDF
        make-and-model = Virtual PDF Printer
        device-id = MFG:Generic;MDL:CUPS-PDF Printer;DES:Generic CUPS-PDF Printer;CLS:PRINTER;CMD:POSTSCRIPT;
        location = 
Device: uri = hp
        class = direct
        info = HP Printer (HPLIP)
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = smb
        class = network
        info = Windows Printer via SAMBA
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = hpfax
        class = direct
        info = HP Fax (HPLIP)
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = bjnp
        class = network
        info = Canon network printer
        make-and-model = Unknown
        device-id = 
        location =

Comment 3 Tim Waugh 2011-03-29 15:34:01 UTC
CUPS can only see the cups-pdf device and serial devices.

Presumably the printer was connected and powered on when you ran lpinfo?  Can you please very that system-config-printer can find the printer?  What device URI does it have?

Comment 4 Fedora End Of Life 2012-08-07 17:23:23 UTC
This message is a notice that Fedora 15 is now at end of life. Fedora
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