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Description of problem: abrt version: 1.1.13 Attached file: backtrace cmdline: /usr/lib/openoffice.org3/program/soffice.bin -quickstart -nologo -nodefault component: openoffice.org executable: /usr/lib/openoffice.org3/program/soffice.bin rating: 0 reason: Process /usr/lib/openoffice.org3/program/soffice.bin was killed by signal 11 (SIGSEGV) time: 1296045532 uid: 500 Version-Release number of selected component (if applicable): Red Hat Enterprise Linux Client release 6.0 (Santiago) openoffice.org-brand-3.2.1-19.6.el6 architecture: i686 How reproducible: try to open openoffice Actual results: openoffice crash Expected results: openoffice should not crash Additional info:
Created attachment 488714 [details] Backtrace, Dissassembly
What is that a backtrace of ? It doesn't look like a OOo backtrace at all Can you provide a backtrace of whatever the problem is and a route to reproduce it please.
Created attachment 488980 [details] Backtrace, Dissassembly
Okay, this is bug 610103.
Given the usual time span between OO.o updates in RHEL, I'm not sure if we really need to fix this...
Well, we technically can sort of fix it anyway, if we backport the final gio watch on the quickstarter lib itself being upgraded and auto-exit the quickstarter when that happens. This is the same class of problem that makes the search box of firefox fail when firefox is upgraded while running.
Yes, there is: http://cgit.freedesktop.org/libreoffice/libs-core/commit/?id=785ef1daae1e0f508edf5bff7e1dd09574daf6bd and http://cgit.freedesktop.org/libreoffice/libs-core/commit/?id=f167cafd5edfcac674a556fa2f813ce0dec34303 .
Note that the bug is in the *INSTALLED* version, say version A, so fixing it in version B means that if version A is installed and running while version B is upgraded then version A remains running and is now unreliable post-upgrade until A exits. Only a subsequent upgrade from fixed B to C while B is running will cause B to auto-exit on upgrade while running to avoid the issue.
*** Bug 702004 has been marked as a duplicate of this bug. ***
This request was evaluated by Red Hat Product Management for inclusion in the current release of Red Hat Enterprise Linux. Because the affected component is not scheduled to be updated in the current release, Red Hat is unfortunately unable to address this request at this time. Red Hat invites you to ask your support representative to propose this request, if appropriate and relevant, in the next release of Red Hat Enterprise Linux. If you would like it considered as an exception in the current release, please ask your support representative.
the fix is in libreoffice, so fix should appear with the rebase.
Transferring this bug to the libreoffice. We plan to address this as part of the transition to libreoffice starting with RHEL 6.3
Technical note added. If any revisions are required, please edit the "Technical Notes" field accordingly. All revisions will be proofread by the Engineering Content Services team. New Contents: Cause: A quickstarter executing during an upgrade of the office suite will continue to reference the removed older instance Consequence: Crash on first use of office suite after upgrading it the quickstarter was running during the upgrade Fix: Detect and close quickstarter during upgrade Result: quickstarter automatically closes if running during an upgrade, subsequent execution of upgraded office suite functions normally without crash
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHEA-2012-0798.html