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Bug 694142 - Global Address List is not displayed when it loads for the first time
Summary: Global Address List is not displayed when it loads for the first time
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: evolution-mapi
Version: 6.1
Hardware: All
OS: Linux
low
low
Target Milestone: rc
: ---
Assignee: Matthew Barnes
QA Contact: Desktop QE
URL:
Whiteboard:
Depends On: 883017
Blocks: 960054
TreeView+ depends on / blocked
 
Reported: 2011-04-06 15:03 UTC by Jiri Koten
Modified: 2015-09-28 02:12 UTC (History)
2 users (show)

Fixed In Version: evolution-mapi-0.32.2-1.el6
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2013-11-21 05:00:10 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHSA-2013:1540 0 normal SHIPPED_LIVE Low: evolution security, bug fix, and enhancement update 2013-11-21 00:40:51 UTC

Description Jiri Koten 2011-04-06 15:03:11 UTC
Description of problem:
When I access Global Address List for the first time (i.e. I just created Exchange MAPI account), the contacts are not displayed. It spins in "Searching for Contacts" and I have to preform some action like Search to get the contacts displayed.

I got these warnings from eds's console when GAL is loaded for the first time:

e-data-server-CRITICAL **: e_file_cache_get_object: assertion `key != NULL' failed

libedata-book-WARNING **: found a contact with NULL uid



And also this when I access GAL:

e_book_backend_mapigal_new...

(process:4105): libebook-CRITICAL **: e_contact_field_name: assertion `field_id >= 1 && field_id <= E_CONTACT_FIELD_LAST' failed

(process:4105): libebook-CRITICAL **: e_contact_field_name: assertion `field_id >= 1 && field_id <= E_CONTACT_FIELD_LAST' failed

...

(process:4105): libebook-CRITICAL **: e_contact_field_name: assertion `field_id >= 1 && field_id <= E_CONTACT_FIELD_LAST' failed
 => 0x7f0d28036c10
impl_GNOME_Evolution_Addressbook_Book_open (0x7f0d28036c10)
Loading the summary
Loading the cache
FIXME: Should check for an update in the cache


Version-Release number of selected component (if applicable):
evolution-mapi-0.28.3-7.el6.x86_64
evolution-2.28.3-22.el6.x86_64
evolution-data-server-2.28.3-15.el6


How reproducible:
100%

Steps to Reproduce:
1. Create Exchange MAPI account 
2. Go to addressbook and choose a MAPI book GAL
  
Actual results:
Searching for Contacts ...

Expected results:
Contacts are displayed

Comment 1 RHEL Program Management 2011-07-06 00:22:30 UTC
This request was evaluated by Red Hat Product Management for
inclusion in the current release of Red Hat Enterprise Linux.
Because the affected component is not scheduled to be updated
in the current release, Red Hat is unfortunately unable to
address this request at this time. Red Hat invites you to
ask your support representative to propose this request, if
appropriate and relevant, in the next release of Red Hat
Enterprise Linux. If you would like it considered as an
exception in the current release, please ask your support
representative.

Comment 2 Milan Crha 2013-05-09 10:14:37 UTC
It would be good to retest once bug #883017 is done.

Comment 5 Milan Crha 2013-05-27 12:56:22 UTC
I just tested this with evoltuion-mapi 0.32.2 and it shows the GAL right after new account configuration. There is a little delay after selecting it in evolution's GUI, which is about connection to the server on the e-addressbook-factory side, and about download of the contacts, but there are no critical warnings on the factory side anymore.

That said, this is addressed by the rebase.

Comment 11 errata-xmlrpc 2013-11-21 05:00:10 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHSA-2013-1540.html


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