Bug 694344 - Firefox Freezes on File->Print
Summary: Firefox Freezes on File->Print
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Fedora
Classification: Fedora
Component: firefox
Version: 15
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Martin Stransky
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2011-04-07 03:19 UTC by David Le Sage
Modified: 2018-04-11 09:50 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2012-08-07 18:40:13 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Mozilla Foundation 427285 0 None None None Never

Description David Le Sage 2011-04-07 03:19:57 UTC
Description of problem:
When I select File->Print, Firefox locks up and has to be killed.

Version-Release number of selected component (if applicable):
firefox-4.0-3.fc15.x86_64


How reproducible:
Every time.

Steps to Reproduce:
1. I was reconfiguring my machine for Fed 15/GNOME 3, so as per the services plan, I edited the cupsd file and then restarted the print service:

http://documentation-stage.bne.redhat.com/docs/en-US/Internal/5.0/html-single/Services_Plan/index.html#sect-Engineering_Content_Services-Team_Processes-Setting_Up_Printing

2. After making sure CUPS had restarted correctly, I went to File->Print in Firefox, and it froze.
3. I killed Firefox and restarted it, duplicating the bug a few times.  Native GNOME apps, such as GEdit, were not affected by this problem so it seems to be Firefox 4 specific.
  
Actual results:
App froze.

Expected results:
Print dialogue box should appear.

Additional info:

Comment 1 David Le Sage 2011-04-07 06:31:50 UTC
Actually, it is belatedly working correctly now.  Perhaps it was taking a long time to poll the printers...  Either way, it shouldn't cause Firefox to freeze up like that for long periods so perhaps this could be addressed.  Thanks.

Comment 3 Matěj Cepl 2011-04-08 12:16:32 UTC
Please, take a look at the upstream bug https://bugzilla.mozilla.org/show_bug.cgi?id=427285 ... I believe they are dealing there with the same issue and they need somebody who would be willing and able to help them to test this.

Thank you.

Comment 5 Martin Stransky 2011-11-29 15:48:24 UTC
I think it's a general problem with firefox printing dialog. Another reproducer is when you print only selected page from a long document (e.g. 50 pages).

Comment 6 Fedora End Of Life 2012-08-07 18:40:15 UTC
This message is a notice that Fedora 15 is now at end of life. Fedora
has stopped maintaining and issuing updates for Fedora 15. It is
Fedora's policy to close all bug reports from releases that are no
longer maintained. At this time, all open bugs with a Fedora 'version'
of '15' have been closed as WONTFIX.

(Please note: Our normal process is to give advanced warning of this
occurring, but we forgot to do that. A thousand apologies.)

Package Maintainer: If you wish for this bug to remain open because you
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Bug Reporter: Thank you for reporting this issue and we are sorry that
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