From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.1b) Gecko/20020722 Description of problem: When registering my limbo (7.3.93) install (everything) on my laptop, it bombed with an exception during the upload of the hardware profile. To my surprise, registration had completed, and I could run up2date properly. But up2date --hardware fails with the same error. Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1.run up2date to register the install (it crashes at the end) 2.run up2date to see there are no new packages 2.run up2date --hardware Actual Results: Traceback (most recent call last): File "/usr/sbin/up2date", line 801, in ? main() File "/usr/sbin/up2date", line 361, in main rhnHardware.updateHardware() File "/usr/share/rhn/up2date_client/rhnHardware.py", line 23, in updateHardware hardwareList) File "/usr/lib/python2.2/xmlrpclib.py", line 821, in __call__ return self.__send(self.__name, args) File "/usr/lib/python2.2/site-packages/rhn/rpclib.py", line 122, in _request verbose=self._verbose File "/usr/lib/python2.2/site-packages/rhn/transports.py", line 132, in request return self.parse_response(fd) File "/usr/lib/python2.2/site-packages/rhn/transports.py", line 152, in parse_response return u.close() File "/usr/lib/python2.2/xmlrpclib.py", line 571, in close raise apply(Fault, (), self._stack[0]) xmlrpclib.Fault: <Fault 1: 'While running \'registration.refresh_hw_profile\': caught\nexceptions.KeyError : ("Don\'t know how to parse key `usbprod\'\'", {\'desc\': \'"USB UHCI Root Hub"\', \'usbprotocol\': \'0\', \'usbport\': \'0\', \'usbprod\': \'USB UHCI Root Hub\', \'class\': \'OTHER\', \'deviceId\': \'0000\', \'usbsubclass\': \'0\', \'usbbus\': \'1\', \'usbclass\': \'9\', \'driver\': \'unknown\', \'bus\': \'USB\', \'usblevel\': \'0\', \'detached\': \'0\', \'vendorId\': \'0000\'})\n'> Expected Results: erhm. it should just work? Additional info: This is a Dell Inspiron 8000. lspci -v has the following to say about the USB controller: 00:1f.2 USB Controller: Intel Corp. 82801BA/BAM USB (Hub #1) (rev 02) (prog-if 00 [UHCI]) Subsystem: Intel Corp.: Unknown device 4541 Flags: bus master, medium devsel, latency 0, IRQ 10 I/O ports at bce0 [size=32] I don't have any USB devices connected to the laptop (that I know :-)
`usbprod ` is a new field for usb stuff. The server wasnt ready to accept it, so returned this fault. Should be fixed in current server code now.
It's not fixed (or if it is, the fixed code isn't what's running on the server). I just got the same error on a system here....
I have the same error on a Dell Latitude C600 laptop.
This seems fixed now -- I'm able to update hardware w/ beta5