Bug 704958 - explain option bugtracker and logger
Summary: explain option bugtracker and logger
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Fedora
Classification: Fedora
Component: abrt
Version: 15
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Denys Vlasenko
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2011-05-16 07:20 UTC by Paul Menzel
Modified: 2011-10-03 18:02 UTC (History)
7 users (show)

Fixed In Version: abrt-2.0.4.981-1.fc16
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2011-10-03 18:02:20 UTC
Type: ---


Attachments (Terms of Use)
screenshot of reporters with description (27.58 KB, image/png)
2011-05-31 13:37 UTC, Jiri Moskovcak
no flags Details

Description Paul Menzel 2011-05-16 07:20:29 UTC
Trying Fedora 15 Beta Live system-settings(?) crashed and abrt started up. Going through the process I finally failed at the dialogue asking to choose if I want to send the data to the bugtracker or logger.

It would help a lot, if there was a small explanation behind each option telling the user when to use what.

Comment 1 Jiri Moskovcak 2011-05-31 13:36:27 UTC
Should be fixed in the latest abrt.

Comment 2 Jiri Moskovcak 2011-05-31 13:37:22 UTC
Created attachment 501999 [details]
screenshot of reporters with description

Comment 3 Paul Menzel 2011-05-31 14:08:42 UTC
(In reply to comment #2)
> Created attachment 501999 [details]
> screenshot of reporters with description

Thank you for the screenshot. Unfortunately it is still not clear to me or the user *under what circumstances* they should use the service. Should they just select all options. What is logger? What happens when I select Mailx?

There should be a sentence, normally you should report any errors, crashes and improvements to Bugzilla. If you want to contact the developer directly use Mailx. If you have subscription you should contact the Red Hat Customer service, ….

I of course made those up.

Comment 4 Denys Vlasenko 2011-07-11 15:02:51 UTC
(In reply to comment #3)
> (In reply to comment #2)
> > Created attachment 501999 [details]
> > screenshot of reporters with description
> 
> Thank you for the screenshot. Unfortunately it is still not clear to me or the
> user *under what circumstances* they should use the service. Should they just
> select all options. What is logger? What happens when I select Mailx?

Will it be better if we remove all non-typical reporters in default installation and leave only Bugzilla (for Fedora)?

Comment 5 Denys Vlasenko 2011-07-11 15:16:56 UTC
Jiri pointed out to me (and I verified) that "yum install abrt-desktop" on F15 results in only Logger and Bugzilla reporters being installed, not all four reporters as in the screenshot. So it should be already not-so-confusing now.

Comment 6 Denys Vlasenko 2011-07-19 08:39:50 UTC
Does it make sense to rename Mailx to Email?

Logger to <something which is more descriptive>?

Comment 7 Denys Vlasenko 2011-08-10 12:51:10 UTC
I guess we declare this as fixed.

Comment 8 Fedora Update System 2011-09-23 20:03:59 UTC
abrt-2.0.4.981-1.fc16 has been submitted as an update for Fedora 16.
https://admin.fedoraproject.org/updates/abrt-2.0.4.981-1.fc16

Comment 9 Fedora Update System 2011-09-24 20:47:07 UTC
Package abrt-2.0.4.981-1.fc16:
* should fix your issue,
* was pushed to the Fedora 16 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing abrt-2.0.4.981-1.fc16'
as soon as you are able to.
Please go to the following url:
https://admin.fedoraproject.org/updates/abrt-2.0.4.981-1.fc16
then log in and leave karma (feedback).

Comment 10 Fedora Update System 2011-10-03 17:59:49 UTC
abrt-2.0.4.981-1.fc16 has been pushed to the Fedora 16 stable repository.  If problems still persist, please make note of it in this bug report.


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