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Description of problem: After provisioning an ia64 machine for RHEL57 on beaker, I get subscription-manager package installed, but not subscription-manager-gnome. After successfully yum installing subscription-manager-gnome, I run subscription-manager-gui and get a traceback... Version-Release number of selected component (if applicable): [root@hp-bl860c-01 tmp]# rpm -qa | grep subscription-manager subscription-manager-0.95.5.18-1.el5 subscription-manager-gnome-0.95.5.18-1.el5 How reproducible: Steps to Reproduce: 1. provision an ia64 box with RHEL57. (you can clone https://beaker.engineering.redhat.com/jobs/89203). I got machine hp-bl860c-01.rhts.eng.bos.redhat.com [jsefler@jsefler ~]$ ssh -XYC root.eng.bos.redhat.com Warning: Permanently added 'hp-bl860c-01.rhts.eng.bos.redhat.com,10.16.65.35' (RSA) to the list of known hosts. root.eng.bos.redhat.com's password: ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** This System is reserved by jsefler. To return this system early. You can run the command: return2beaker.sh Ensure you have your logs off the system before returning to Beaker To extend your reservation time. You can run the command: extendtesttime.sh This is an interactive script. You will be prompted for how many hours you would like to extend the reservation. Please use this command responsibly, Everyone uses these machines. You should verify the watchdog was updated succesfully after you extend your reservation. https://beaker.engineering.redhat.com/recipes/183144 For ssh, kvm, serial and power control operations please look here: https://beaker.engineering.redhat.com/view/hp-bl860c-01.rhts.eng.bos.redhat.com Beaker Test information: HOSTNAME=hp-bl860c-01.rhts.eng.bos.redhat.com JOBID=89203 RECIPEID=183144 RESULT_SERVER=127.0.0.1:7098 DISTRO=RHEL5.7-Server-20110518.0 ARCHITECTURE=ia64 ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** /usr/bin/xauth: creating new authority file /root/.Xauthority [root@hp-bl860c-01 ~]# rpm -q subscription-manager subscription-manager-0.95.5.18-1.el5 [root@hp-bl860c-01 ~]# yum install subscription-manager-gnome Loaded plugins: product-id, security, subscription-manager Updating Red Hat repositories. Setting up Install Process Resolving Dependencies --> Running transaction check ---> Package subscription-manager-gnome.ia64 0:0.95.5.18-1.el5 set to be updated --> Processing Dependency: librsvg2 for package: subscription-manager-gnome --> Processing Dependency: gnome-python2-canvas for package: subscription-manager-gnome --> Processing Dependency: usermode-gtk for package: subscription-manager-gnome --> Running transaction check ---> Package gnome-python2-canvas.ia64 0:2.16.0-1.fc6 set to be updated ---> Package librsvg2.ia64 0:2.16.1-1.el5 set to be updated --> Processing Dependency: libcroco >= 0.6.1 for package: librsvg2 --> Processing Dependency: libgsf >= 1.6.0 for package: librsvg2 --> Processing Dependency: libgsf-1.so.114()(64bit) for package: librsvg2 --> Processing Dependency: libcroco-0.6.so.3()(64bit) for package: librsvg2 ---> Package usermode-gtk.ia64 0:1.88-3.el5.2 set to be updated --> Running transaction check ---> Package libcroco.ia64 0:0.6.1-2.1 set to be updated ---> Package libgsf.ia64 0:1.14.1-6.1 set to be updated --> Finished Dependency Resolution Dependencies Resolved ================================================================================================================================================== Package Arch Version Repository Size ================================================================================================================================================== Installing: subscription-manager-gnome ia64 0.95.5.18-1.el5 beaker-Server 115 k Installing for dependencies: gnome-python2-canvas ia64 2.16.0-1.fc6 beaker-Server 28 k libcroco ia64 0.6.1-2.1 beaker-Server 160 k libgsf ia64 1.14.1-6.1 beaker-Server 153 k librsvg2 ia64 2.16.1-1.el5 beaker-Server 245 k usermode-gtk ia64 1.88-3.el5.2 beaker-Server 136 k Transaction Summary ================================================================================================================================================== Install 6 Package(s) Upgrade 0 Package(s) Total download size: 836 k Is this ok [y/N]: y Downloading Packages: (1/6): gnome-python2-canvas-2.16.0-1.fc6.ia64.rpm | 28 kB 00:00 (2/6): subscription-manager-gnome-0.95.5.18-1.el5.ia64.rpm | 115 kB 00:00 (3/6): usermode-gtk-1.88-3.el5.2.ia64.rpm | 136 kB 00:00 (4/6): libgsf-1.14.1-6.1.ia64.rpm | 153 kB 00:00 (5/6): libcroco-0.6.1-2.1.ia64.rpm | 160 kB 00:00 (6/6): librsvg2-2.16.1-1.el5.ia64.rpm | 245 kB 00:00 -------------------------------------------------------------------------------------------------------------------------------------------------- Total 4.3 MB/s | 836 kB 00:00 Running rpm_check_debug Running Transaction Test Finished Transaction Test Transaction Test Succeeded Running Transaction Installing : libgsf 1/6 Installing : gnome-python2-canvas 2/6 Installing : usermode-gtk 3/6 Installing : libcroco 4/6 Installing : librsvg2 5/6 Installing : subscription-manager-gnome 6/6 duration: 3079(ms) Installed products updated. Installed: subscription-manager-gnome.ia64 0:0.95.5.18-1.el5 Dependency Installed: gnome-python2-canvas.ia64 0:2.16.0-1.fc6 libcroco.ia64 0:0.6.1-2.1 libgsf.ia64 0:1.14.1-6.1 librsvg2.ia64 0:2.16.1-1.el5 usermode-gtk.ia64 0:1.88-3.el5.2 Complete! [root@hp-bl860c-01 ~]# subscription-manager-gui (subscription-manager-gui:4683): libglade-WARNING **: unknown attribute `swapped' for <signal>. (subscription-manager-gui:4683): libglade-WARNING **: unknown attribute `swapped' for <signal>. (subscription-manager-gui:4683): libglade-WARNING **: unknown attribute `swapped' for <signal>. (subscription-manager-gui:4683): libglade-WARNING **: unknown attribute `swapped' for <signal>. (subscription-manager-gui:4683): libglade-WARNING **: unknown attribute `swapped' for <signal>. (subscription-manager-gui:4683): libglade-WARNING **: unknown attribute `swapped' for <signal>. Traceback (most recent call last): File "/usr/sbin/subscription-manager-gui", line 100, in ? bus_name = dbus.service.BusName(BUS_NAME, bus = dbus.SessionBus()) File "/usr/lib/python2.4/site-packages/dbus/_dbus.py", line 266, in __new__ return Bus.__new__(cls, Bus.TYPE_SESSION, use_default_mainloop, private) File "/usr/lib/python2.4/site-packages/dbus/_dbus.py", line 99, in __new__ bus._connection = dbus_bindings.bus_get(bus_type, private) File "dbus_bindings.pyx", line 1692, in dbus_bindings.bus_get dbus_bindings.DBusException: Failed to execute dbus-launch to autolaunch D-Bus session [root@hp-bl860c-01 ~]# Actual results: the subscription-manager-gui did not open and the dbus traceback above was printed. Expected results: the subscription-manager-gui should open in your display Additional info: [root@hp-bl860c-01 tmp]# rpm -q subscription-manager-gnome --requires /bin/sh /bin/sh /bin/sh /usr/bin/python gnome-python2 gnome-python2-canvas libatk-1.0.so.0()(64bit) libc.so.6.1()(64bit) libc.so.6.1(GLIBC_2.2)(64bit) libcairo.so.2()(64bit) libdbus-1.so.3()(64bit) libdbus-glib-1.so.2()(64bit) libdl.so.2()(64bit) libgdk-x11-2.0.so.0()(64bit) libgdk_pixbuf-2.0.so.0()(64bit) libglib-2.0.so.0()(64bit) libgmodule-2.0.so.0()(64bit) libgobject-2.0.so.0()(64bit) libgtk-x11-2.0.so.0()(64bit) libm.so.6.1()(64bit) libnotify.so.1()(64bit) libpango-1.0.so.0()(64bit) libpangocairo-1.0.so.0()(64bit) librsvg2 pygtk2 pygtk2-libglade rpmlib(CompressedFileNames) <= 3.0.4-1 rpmlib(PayloadFilesHavePrefix) <= 4.0-1 rtld(GNU_HASH) subscription-manager = 0.95.5.18-1.el5 usermode usermode-gtk Note: After yum install dbus-x11, the subscription-manager-gui started up
Verifying Version... [root@jsefler-onprem-62server ~]# rpm -q subscription-manager-gnome subscription-manager-gnome-0.96.9-1.git.1.983fb44.el6.x86_64 [root@jsefler-onprem-62server ~]# rpm -q subscription-manager-gnome --requires /bin/sh /bin/sh /bin/sh /usr/bin/python dbus-x11 gnome-python2 gnome-python2-canvas libatk-1.0.so.0()(64bit) libc.so.6()(64bit) libc.so.6(GLIBC_2.2.5)(64bit) libcairo.so.2()(64bit) libdbus-1.so.3()(64bit) libdbus-glib-1.so.2()(64bit) libfontconfig.so.1()(64bit) libfreetype.so.6()(64bit) libgdk-x11-2.0.so.0()(64bit) libgdk_pixbuf-2.0.so.0()(64bit) libgio-2.0.so.0()(64bit) libglib-2.0.so.0()(64bit) libgmodule-2.0.so.0()(64bit) libgobject-2.0.so.0()(64bit) libgtk-x11-2.0.so.0()(64bit) libnotify.so.1()(64bit) libpango-1.0.so.0()(64bit) libpangocairo-1.0.so.0()(64bit) libpangoft2-1.0.so.0()(64bit) libpthread.so.0()(64bit) librsvg2 librt.so.1()(64bit) pygtk2 pygtk2-libglade rpmlib(CompressedFileNames) <= 3.0.4-1 rpmlib(FileDigests) <= 4.6.0-1 rpmlib(PartialHardlinkSets) <= 4.0.4-1 rpmlib(PayloadFilesHavePrefix) <= 4.0-1 rtld(GNU_HASH) subscription-manager = 0.96.9-1.git.1.983fb44.el6 usermode usermode-gtk rpmlib(PayloadIsXz) <= 5.2-1 [root@jsefler-onprem-62server ~]# ^^^ dbus-x11 is now included in the requires package list for subscription-manager-gnome moving to VERIFIED
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHBA-2011-1695.html