Bug 709447 - POP3 does not work, Evo does not ask for unknown password.
Summary: POP3 does not work, Evo does not ask for unknown password.
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Fedora
Classification: Fedora
Component: evolution
Version: 15
Hardware: x86_64
OS: Linux
unspecified
unspecified
Target Milestone: ---
Assignee: Matthew Barnes
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2011-05-31 18:12 UTC by Wolfram Wagner
Modified: 2011-06-01 07:45 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2011-06-01 07:45:41 UTC
Type: ---


Attachments (Terms of Use)

Description Wolfram Wagner 2011-05-31 18:12:34 UTC
Description of problem:
Evolution does not use network for POP3. I set up my pop3 account and regardless how I do this, it starts checking for email, but doees not do anything on network (verified via wireshark).
What makes me wonder even more is, that I get no 'Enter password!' popup.

I have enabled trace already, but it shows only information about database operations. Nothing about POP3 or something else.

Before the F15 preupgrade (I installed the beta) it worked for me. Then if converted my inbox and stopped working.
I have tried to remove all traces of evolution from my home dir, including gconf, .local, .config and reinstall, droped the passwords in Evo, deleted and recreated my account but nothing helped yet.
My theory was that maybe the gnome-keyrings failed, so I removed its directory completely and reinstalled it. No change...

I am not using Networkmanager, as my network access does never change. It is configured fix via system-config-network.

I also have troubles with Empathy, but this might be something else.

Other network applications/emailers work perfect.

Version-Release number of selected component (if applicable):
3.0.1 (the latest provided by the updates)

How reproducible:
I wonder if...

Comment 1 Matthew Barnes 2011-05-31 19:13:03 UTC
Is the Send/Receive button on the toolbar grayed out, and/or do you get notices about being in offline mode when you start Evolution?

If you're not using NetworkManager, check if you have the evolution-NetworkManager package installed and uninstall it.

Comment 2 Wolfram Wagner 2011-05-31 21:02:51 UTC
Thank you for your quick reaction. No it is not grayed out. It is available and I can start the check all email feature as well as start the single account retrieval by choosing it from the menu. 
Evolution simply says "Waiting ..." Nothing else.

The mentioned package is not installed. Only 'NetworkManager-glib' but if I try to remove it, I would loose many programs, from eclipse to shotwell. If I can avoid it...

I set:
Server type: to POP
Server: to the dns name without protocol prefix or port appendix
Encryption to none, but SSL is supported
Network Connection to direct connection to network

My first question is, why is it not asking for my password?

Comment 3 Wolfram Wagner 2011-05-31 21:08:00 UTC
Recent news: I tried to do exactly the same with my wife's account and it worked there:
The account password dialog pops up, evo can check the features of the server (authentification).
I have no data to loose anymore. What can I do to reset evolution completely. It  must have to do with my account?

Comment 4 Matthew Barnes 2011-05-31 21:38:57 UTC
Sounds like it's never making contact with the POP3 server.  Could be something as silly as the server name misspelled.

You could try running Evolution from a terminal window like so:

    CAMEL_DEBUG=pop3 evolution

this will cause it to print communication with the POP3 server to standard output, so maybe you can see if it's actually contacting the server and where it's getting hung up.

Comment 5 Matthew Barnes 2011-05-31 21:40:25 UTC
FYI, the password dialog won't appear until you get an authentication challenge from the POP3 server.  If you're never making contact with the server, that would explain why you don't get the dialog.

Comment 6 Wolfram Wagner 2011-06-01 07:33:28 UTC
Mh. could be. I verified it right now. I can reach the server via 
telnet pop3.web.de 110
without any problems.

Your debug statements brought no output at all. I tried CAMEL_DEBUG=all and got only database statements.

In meantime I have logged out, cleaned up everything again and tried again. No success yet.

I have tried doing the same under KDE, no success too.

One new question: If I click on my name, system settings, network, I get a message saying "this application is not supported by the version of your system" and airplane mode is turned on. Switching it off has no effect. Next time I enter this dialog, it is on again.

My network is configured via system-config-network, as I have two networks active and NetworkManager did not support this, at least it was trying to manage one network connecion only.

Does Evolution respect the airplane mode of gnome? Why does it work on my wifes account. I have removed all traces of Evo I could find... So I think it must be a misconfiguration of my account, that is not dependent of the window manager...

Comment 7 Wolfram Wagner 2011-06-01 07:45:41 UTC
I fixed it: I have searched in gconf for all network settings and removed (reset to default) all existing registered network interfaces and proxies.

This did not change the flightmode issue, but it might be a NetworkManager feature that does not work without the backend.

Evolution works as I know it. Thank you for your quick support!


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