Bug 712241 - HP Deskjet D2360 doesn't print with hplip-3.11.5-1.fc14
Summary: HP Deskjet D2360 doesn't print with hplip-3.11.5-1.fc14
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Fedora
Classification: Fedora
Component: hplip
Version: 14
Hardware: i386
OS: Linux
unspecified
high
Target Milestone: ---
Assignee: Tim Waugh
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2011-06-09 21:45 UTC by jjbengi
Modified: 2011-06-24 03:36 UTC (History)
2 users (show)

Fixed In Version: hplip-3.11.5-3.fc15
Clone Of:
Environment:
Last Closed: 2011-06-24 03:31:03 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)
Log of the failed printing (399.36 KB, text/plain)
2011-06-09 21:45 UTC, jjbengi
no flags Details
Deskjet_D2300 with hpijs-1:3.10.6-3 (16.13 KB, application/vnd.cups-ppd)
2011-06-10 09:04 UTC, jjbengi
no flags Details
New ppd with hplip-3.11.5 (17.10 KB, application/vnd.cups-ppd)
2011-06-10 09:06 UTC, jjbengi
no flags Details

Description jjbengi 2011-06-09 21:45:08 UTC
Created attachment 503996 [details]
Log of the failed printing

Description of problem:
After updating to latest hplip driver. The HP Deskjet D2360 does not print. Using yum downgrade to revert to the previous version of the software solves the problem.

Version-Release number of selected component (if applicable):
gutenprint-5.2.7-1.fc14
gutenprin-cups-5.2.7-1.fc14
hpijs-1:3.11.5-1.fc14
hplip-3.11.5-1.fc14
libsane-hpaio-3.11.5-1.fc14

How reproducible:
Always

Steps to Reproduce:
1.Print something
2.
3.
  
Actual results:


Expected results:


Additional info: 
The dialog to troubleshoot the printer gives this log

Comment 2 Jiri Popelka 2011-06-10 08:21:06 UTC
Please attach the /etc/cups/ppd/Deskjet_D2300.ppd file.

When you create new (another) printer queue, do you see the same problem ?

Comment 3 jjbengi 2011-06-10 09:04:15 UTC
Created attachment 504053 [details]
Deskjet_D2300 with hpijs-1:3.10.6-3

Comment 4 jjbengi 2011-06-10 09:06:21 UTC
Created attachment 504054 [details]
New ppd with hplip-3.11.5

Comment 5 jjbengi 2011-06-10 09:08:12 UTC
Deleting and then reinstalling the printer solves the problem. 
Thanks.

Comment 6 Tim Waugh 2011-06-10 09:52:27 UTC
OK, we'd better re-create PPDs on upgrade unconditionally for hpcups then.

Comment 7 Tim Waugh 2011-06-10 11:02:10 UTC
I was able to reproduce this when using DraftGray as the OutputMode.  After upgrading to the new hpijs package (which unconditionally regenerates hpcups PPD files), it now works.

Comment 8 Fedora Update System 2011-06-10 11:05:37 UTC
hplip-3.11.5-3.fc13 has been submitted as an update for Fedora 13.
https://admin.fedoraproject.org/updates/hplip-3.11.5-3.fc13

Comment 9 Fedora Update System 2011-06-10 11:06:32 UTC
hplip-3.11.5-3.fc14 has been submitted as an update for Fedora 14.
https://admin.fedoraproject.org/updates/hplip-3.11.5-3.fc14

Comment 10 Fedora Update System 2011-06-10 12:55:45 UTC
hplip-3.11.5-3.fc15 has been submitted as an update for Fedora 15.
https://admin.fedoraproject.org/updates/hplip-3.11.5-3.fc15

Comment 11 Fedora Update System 2011-06-11 04:18:21 UTC
Package hplip-3.11.5-3.fc13:
* should fix your issue,
* was pushed to the Fedora 13 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing hplip-3.11.5-3.fc13'
as soon as you are able to.
Please go to the following url:
https://admin.fedoraproject.org/updates/hplip-3.11.5-3.fc13
then log in and leave karma (feedback).

Comment 12 Fedora Update System 2011-06-24 03:30:53 UTC
hplip-3.11.5-3.fc14 has been pushed to the Fedora 14 stable repository.  If problems still persist, please make note of it in this bug report.

Comment 13 Fedora Update System 2011-06-24 03:36:24 UTC
hplip-3.11.5-3.fc15 has been pushed to the Fedora 15 stable repository.  If problems still persist, please make note of it in this bug report.


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