Red Hat Bugzilla – Bug 71555
usb keyboard not detected during install
Last modified: 2007-04-18 12:45:32 EDT
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Description of problem:
Compaq USB keyboard
All USB(embedded/legacy) is enabled in phoenix bios 4.0
Can type stuff at boot prompt.
Keyboard doesn't work after that in GUI or text install mode.
I don't have a PS/2 keyboard to install with
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1.Boot from CD #1
2.Click to Keyboard setup
3. Choose compaq keyboard
Actual Results: keyboard doesn't work
Expected Results: keyboard works
Could you try a text mode install - boot and enter 'linux text'.
Did that. Goes through probing video, monitor, mouse (same as GUI) then can't
get past first screen.
I have not seen this issue on my legacy free box.
Bill do you know of any usb keyboard issues like this?
Arjan do you know if there are any known problems with USB keyboards?
How old is a legacy? My CPU is an Intel 200 MHz about 4 years old. Is that a
legacy? I recall the Windows 98 loader finding my old US Robatics modem and
called it a legacy device.I was not aware that linux worried about older devices.
I have an ASUS A7V133 motherboard with the latest bios.
I am experiencing the EXACT same symptoms with the USB keyboard an USB mouse.
The keyboard works fine during bios setup and booting to the BOOT: prompt. I
can enter "linux text" or anything else fine.
After that point I can see the system PROPERLY identifying the USB hub and the
USB mouse. It even correctly sees its a Intellimouse.
However the keyboard is dead. Even the status lights are stuck.
If I install a PS2 keyboard and complete the install, the USB mouse is stuck.
Something is broke bad in the USB support
Updating my previous comment.
I have narrowed down the issue.
The source of my problem is the Belkin Omniview SOHO KVM. Removing it solves
all my issues.
The problem is I cant run without this and a phone call to Belkin indicates
that it supports Linux without any drivers.
Curious. I know that some USB KVMs parse the HID protocol instead
of trying to pass it through, unlike PS/2 KVMs. We even ship a
workaround for broken microcode in ATEN OEM's (NetGear, some Belkins).
Of course, there's no limit to brokenness...
I Have the same problem as this. I have a compaq USB keyboard which I have not
been able to use with either Redhat 7.2 or 7.3. The keyboard is recognised up
until I choose text or graphics from the boot menu. Then thats it, The
installation runs ok if you use graphics because there is no need to type,
however with a text install it is not possible to complete.
I did tinker round with Compiling a kernel myself for this but never got it to
The keyboard works fine with windows and with earlier version of Redhat.
So I ahve the Kernel from 7.1 and upgraded everything but that. It works ok.
but i would like to use some of the newer stuff. If I upgrade the kernel I lose
my keyboard. Maybe It will get fixed by Redhat 8.0? I live in hope.
Ok this sounds like a kernel issue.
This bug will not be hijacked. It is considered the devang's bug,
in this case "broken Compaq USB keyboard".
Original requestor, "devang", and "hopkingn", please download boot.img
and base for RHL 8.0 from a MIRROR, and give it a try. It has a fix for
broken firmware in old Compaq and HP keyboards. Report the results, in the
bug, please. We will continue until resolved.
For "parenier", no action is needed. I'll work it out of band.
Obviously a different issue, may be fixed long ago, may be not.
Will file new bug as appropriate.
"k5di": please state what your problem is, as short and concise as
possible. Bugzilla is not a webboard for flamewars.
This is an interesting bug, but how I got added to the e-mail list for this bug
is a mystery. I am not using a USB keyboard and my linux picks up the 2 USB
ports I have just fine.
This is K5DI or k5di and please take me off this bug.
Created attachment 80087 [details]
output of /sbin/lsmod on my RH 8 computer
Created attachment 80088 [details]
output of /sbin/lsmod on the Mandrake 9 computer
I am Devang's roommate. I tried installing RH 7.3 on a different computer using
the same Compaq keyboard and failed. Yesterday, I installed RH 8 on my own
computer with both the Compaq USB keyboard and a PS/2 keyboard connected. The
Compaq keyboard did not work during install, but I continued anyway to see if it
would work afterwards.
It does not. Shortly after the lilo screen, the Compaq keyboard stops working,
but the PS/2 keyboard continues to work. The Compaq keyboard works in Debian 3.0
(using the bf2.4 kernel) and Mandrake 8.2/9. Mandrake 9 loads the usbkbd module,
so I thought that might have something to do with it (because RH 8 does not). I
compiled and loaded usbkbd.o on my RH 8 computer, but the Compaq keyboard still
did not work, so that wasn't it. Any suggestions?
I am working with Paul on getting two consistent /proc/bus/usb/devices
snapshots with KVM and without it.
Devesh took over from Devang, and apparently is hitting SMM BIOS overrides.
It may be the same, but can you retest with 2.4.20-18.7, please?
meanwhile... nothing happens. closing due to inactivity.