Bug 716738 - [JUNIPER] gnome-shell crash
Summary: [JUNIPER] gnome-shell crash
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Fedora
Classification: Fedora
Component: xorg-x11-drv-ati
Version: 15
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: ---
Assignee: Jérôme Glisse
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard: [cat:lockup]
: 722698 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2011-06-26 20:09 UTC by DiEOrLivE
Modified: 2018-04-11 10:49 UTC (History)
9 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2012-08-07 16:30:32 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)
Xorg.1.log (with fglrx) (41.88 KB, text/plain)
2011-06-26 20:10 UTC, DiEOrLivE
no flags Details
Xorg.0.log (42.80 KB, text/plain)
2011-06-26 20:11 UTC, DiEOrLivE
no flags Details
Xorg.9.log (36.22 KB, text/plain)
2011-06-26 20:11 UTC, DiEOrLivE
no flags Details
dmesg (68.21 KB, text/plain)
2011-06-26 20:13 UTC, DiEOrLivE
no flags Details
.xsession-errors (1.99 KB, text/plain)
2011-06-26 20:13 UTC, DiEOrLivE
no flags Details
Xorg.0.log (53.28 KB, text/plain)
2011-07-31 16:40 UTC, DiEOrLivE
no flags Details
.xsession-errors (6.16 KB, text/plain)
2011-07-31 16:40 UTC, DiEOrLivE
no flags Details
Playing Darwinia from Introversion, gnome-shell crashed, had to hard reset my computer (49.99 KB, text/x-log)
2011-11-28 00:57 UTC, Carl Bennett
no flags Details

Description DiEOrLivE 2011-06-26 20:09:50 UTC
Description of problem:gnome-shell crash for anything anytime..


Version-Release number of selected component (if applicable):gnome-shell-3.0.2-4.fc15.x86_64
gnome-shell-3.0.*.fc15.x86_64

How reproducible: facebook games, play video on vlc, change size of "bookmarks" on nautilus, change desktop, open kvirc etc etc... Anything anytime


Steps to Reproduce:
1.
2.
3.
  
Actual results:


Expected results:


Additional info:
0.0 VGA compatible controller: ATI Technologies Inc Juniper [Radeon HD 5700 Series]
model name	: Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz
cpu MHz		: 2659.890
model name	: Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz
cpu MHz		: 2659.890
model name	: Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz
cpu MHz		: 2659.890
model name	: Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz
cpu MHz		: 2659.890
  dimensions:    1920x1080 pixels (508x285 millimeters)
  depth of root window:    24 planes
direct rendering: Yes
server glx vendor string: SGI
server glx version string: 1.4
--
OpenGL vendor string: X.Org
OpenGL renderer string: Gallium 0.4 on AMD JUNIPER
OpenGL version string: 2.1 Mesa 7.11-devel
OpenGL shading language version string: 1.20
OpenGL extensions:
    GL_ARB_multisample, GL_EXT_abgr, GL_EXT_bgra, GL_EXT_blend_color, 
    GL_EXT_blend_logic_op, GL_EXT_blend_minmax, GL_EXT_blend_subtract, 
Linux 2.6.38.8-32.fc15.x86_64

Comment 1 DiEOrLivE 2011-06-26 20:10:55 UTC
Created attachment 509988 [details]
Xorg.1.log (with fglrx)

Comment 2 DiEOrLivE 2011-06-26 20:11:27 UTC
Created attachment 509989 [details]
Xorg.0.log

Comment 3 DiEOrLivE 2011-06-26 20:11:52 UTC
Created attachment 509990 [details]
Xorg.9.log

Comment 4 DiEOrLivE 2011-06-26 20:13:04 UTC
Created attachment 509991 [details]
dmesg

Comment 5 DiEOrLivE 2011-06-26 20:13:36 UTC
Created attachment 509992 [details]
.xsession-errors

Comment 6 DiEOrLivE 2011-06-26 20:17:00 UTC
When crash mouse,keyboard,anything don't work... -> reboot manually.

Comment 7 DiEOrLivE 2011-06-26 21:53:41 UTC
I don't have xorg.conf

Comment 8 Matěj Cepl 2011-07-17 15:52:22 UTC
*** Bug 722698 has been marked as a duplicate of this bug. ***

Comment 9 Matěj Cepl 2011-07-17 20:16:46 UTC
(In reply to comment #6)
> When crash mouse,keyboard,anything don't work... -> reboot manually.

Doesn't work ... does it mean that mouse doesn't move, and pressing any key on keyboard (e.g., Ctrl-Alt-F2) doesn't make action even when you wait a minute or so? Also if you run top command in gnome-terminal when this happens, does it freeze, or do you see some application to get really high on CPU or memory consumption? What is the load average (on the right top of top screen)?

>    JS ERROR: !!!   WARNING: 'assignment to undeclared variable app'
>    JS ERROR: !!!   WARNING: file '/home/fedora/.local/share/gnome-shell/extensions/panellaunchers/extension.js' line 54 exception 0 number 156
>    JS ERROR: !!!   WARNING: 'assignment to undeclared variable file'
>    JS ERROR: !!!   WARNING: file '/usr/share/gnome-shell/extensions/user-theme.org/extension.js' line 29 exception 0 number 156
>      JS LOG: GNOME Shell started at Sun Jun 26 2011 16:01:58 GMT-0400 (EDT)

Certainly Xorg shouldn't crash whatever gnome-shell does, but could you please uninstall these gnome-shell extensions? It is obviously buggy.

Also, could we get COMPLETE ~/.xsession-errors and /var/log/messages from time when this error happens, please?

Thank you

Comment 10 DiEOrLivE 2011-07-21 10:53:48 UTC
hi! Sorry for my english..

>Doesn't work ... does it mean that mouse doesn't move, and pressing any key on
>keyboard (e.g., Ctrl-Alt-F2) doesn't make action even when you wait a minute or
>so? Also if you run top command in gnome-terminal when this happens, does it
>freeze, or do you see some application to get really high on CPU or memory
>consumption? What is the load average (on the right top of top screen)?

I can do anything, even Ctrl-Alt-F2 does not work. I waited one hour .. I do not know the load average.

>Certainly Xorg shouldn't crash whatever gnome-shell does, but could you please
>uninstall these gnome-shell extensions? It is obviously buggy.

I reinstalled Fedora 15 and completely update and install any extensions .. same thing it crashes.

>Also, could we get COMPLETE ~/.xsession-errors and /var/log/messages from time
>when this error happens, please?

I uninstalled Fedora 15 and installed Fedora 14 .. sorry.

Thank you!

Comment 11 DiEOrLivE 2011-07-31 16:39:26 UTC
I just installed Fedora 15 and I update and reboot.

I enlarged the size of the bookmarks (left in nautilus) then it freeze Fedora 15.

Comment 12 DiEOrLivE 2011-07-31 16:40:14 UTC
Created attachment 516023 [details]
Xorg.0.log

Comment 13 DiEOrLivE 2011-07-31 16:40:54 UTC
Created attachment 516024 [details]
.xsession-errors

Comment 14 DiEOrLivE 2011-07-31 16:42:15 UTC
Here are the full logs after reboot manually.

Comment 15 Matěj Cepl 2011-08-01 15:50:41 UTC
> (nautilus:1833): Gtk-WARNING **: Attempting to store changes into `/root/.local/share/recently-used.xbel', but failed: La création du fichier « /root/.local/share/recently-used.xbel.131EZV » a échoué : Aucun fichier ou dossier de ce type

Are you trying to run Gnome as user root? That is not supported. Please, don't do it. Run Gnome as normal user and then use sudo in gnome-terminal for root-related activities.

Comment 16 DiEOrLivE 2011-08-02 10:35:12 UTC
> Are you trying to run Gnome as user root?

No, but i use "$ beesu nautilus" sometime..

Comment 17 Johan Cwiklinski 2011-08-06 16:42:22 UTC
I was discussing with DieOrLivE on IRC, and it appears that I got similar issues.

When crashing, I can access the computer via SSH, and see that gnome-shell process consumes about 90 to 100% of the CPU.

Sometimes, killing that process make g-s to restart ; but sometimes that does not solve the problem (process does not restart, or restart and eats all cpu again after a few seconds).

Here are installed packages:
% rpm -qa gnome-shell\*
gnome-shell-extensions-drive-menu-3.0.2-1.g63dd27cgit.fc15.noarch
gnome-shell-extensions-windowsNavigator-3.0.2-1.g63dd27cgit.fc15.noarch
gnome-shell-extensions-alternative-status-menu-3.0.2-1.g63dd27cgit.fc15.noarch
gnome-shell-3.0.2-4.fc15.x86_64
gnome-shell-extensions-auto-move-windows-3.0.2-1.g63dd27cgit.fc15.noarch
gnome-shell-extensions-common-3.0.2-1.g63dd27cgit.fc15.noarch
gnome-shell-extensions-user-theme-3.0.2-1.g63dd27cgit.fc15.noarch

I do not have any other extensions installed, and use 'gs-orta' theme installed in my user home.

I have a nvidia card using nouveau driver.

Hope that could help.

Comment 18 DiEOrLivE 2011-08-06 18:36:14 UTC
I use de gnome-shell theme atolm, in my user home too.

Comment 19 Nicolas Berrehouc 2011-08-21 17:14:52 UTC
Similar issues for me too. When playing a video (fullscreen or not) with mplayer or vlc sometimes screen freeze.

$ lspci
VGA compatible controller: ATI Technologies Inc Redwood PRO [Radeon HD 5500 Series] with radeon driver (xorg-x11-drv-ati-6.14.1-2.20110525gitfe5c42f51.fc15.x86_64)

$ rpm -qa *mesa*
mesa-libGLU-7.11-1.fc15.x86_64
mesa-libGL-7.11-1.fc15.x86_64
mesa-dri-llvmcore-7.11-0.9.20110509.0.fc15.x86_64
mesa-dri-drivers-7.11-1.fc15.x86_64
mesa-dri-filesystem-7.11-1.fc15.x86_64

$ rpm -qa gnome-shell*
gnome-shell-extensions-auto-move-windows-3.0.2-1.g63dd27cgit.fc15.noarch
gnome-shell-extension-remove-accessibility-icon-20110603-1.fc15.noarch
gnome-shell-extensions-alternative-status-menu-3.0.2-1.g63dd27cgit.fc15.noarch
gnome-shell-3.0.2-4.fc15.x86_64
gnome-shell-extensions-common-3.0.2-1.g63dd27cgit.fc15.noarch

Using default Gnome-Shell theme and kernel 2.6.40.3-0.fc15.x86_64.

When crashing two options :
1. I can't do nothing, just hard reboot.
2. All freeze, but after few seconds sound play again so I can move the mouse and I can access tty2 with Ctrl+Alt+F2 and with my user starting top command. gnome-shell process consumes between 90% and 100% of CPU.
If I kill gnome-session process I can access GDM to an other tty and access new session (GDM shows that I'm still login, just have to type my password). Can't remember if gnome-shell process was present, next time I'll confirm.
But when Gnome-Shell desktop restart gnome-shell process consumes all cpu again. I can play again a video but Gnome-Shell freeze again after few minutes or hours (only if I'm playing a video).

.xsession-errors show nothing special and /var/log/messages too.

Comment 20 Nicolas Berrehouc 2011-08-21 22:25:25 UTC
New freeze. This time it was possible to access tty2, gnome-shell was consumed between 90% and 100% of CPU. After killing gnome-shell process (I confirm it was present) I was able to acces again my desktop under tty1 with all applications before freeze except the player that I killed before gnome-shell process.
After gnome-shell process consumes only 2% of CPU.
Always same problem nothing special in logs.

Comment 21 Carl Bennett 2011-11-28 00:57:05 UTC
Created attachment 537293 [details]
Playing Darwinia from Introversion, gnome-shell crashed, had to hard reset my computer

Playing Darwinia from Introversion, gnome-shell crashed, had to hard reset my computer.

I cannot use Ctrl+Alt+F2 to exit out of the crashed gnome-shell into a safe command line environment, unfortunately.

I do not have SSH running.

Comment 22 Fedora End Of Life 2012-08-07 16:30:34 UTC
This message is a notice that Fedora 15 is now at end of life. Fedora
has stopped maintaining and issuing updates for Fedora 15. It is
Fedora's policy to close all bug reports from releases that are no
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of '15' have been closed as WONTFIX.

(Please note: Our normal process is to give advanced warning of this
occurring, but we forgot to do that. A thousand apologies.)

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