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Bug 718205

Summary:

Gui : Fetching owner list process is not getting end for testuser3

Product:

Red Hat Enterprise Linux 6

Reporter:

spandey

Component:

subscription-manager

Assignee:

Bryan Kearney <bkearney>

Status:

CLOSED ERRATA

QA Contact:

John Sefler <jsefler>

Severity:

unspecified

Docs Contact:

Priority:

unspecified

Version:

6.2

CC:

jmolet, kbanerje, skallesh, spandey

Target Milestone:

Target Release:

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Hardware:

Unspecified

OS:

Unspecified

Whiteboard:

Fixed In Version:

Doc Type:

Bug Fix

Doc Text:

Story Points:

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Clone Of:

Environment:

Last Closed:

2011-12-06 17:21:49 UTC

Type:

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Regression:

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Mount Type:

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Documentation:

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CRM:

Verified Versions:

Category:

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oVirt Team:

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RHEL 7.3 requirements from Atomic Host:

Cloudforms Team:

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Target Upstream Version:

Embargoed:

Bug Depends On:

Bug Blocks:

682238

Attachments:

Description	Flags
User testuser3 is not able to register with any orgs.	none

Description spandey 2011-07-01 11:47:41 UTC

Description of problem:


Version-Release number of selected component (if applicable):


How reproducible:
3/3

Prerequisites :
Candlepin : On-premise 
Client : Rhel6 With following subscription-manager 
subscription-manager-firstboot-0.96.2-1.el6.x86_64
subscription-manager-gnome-0.96.2-1.el6.x86_64
subscription-manager-0.96.2-1.el6.x86_64

Steps to Repro : 
Launch subscription-manager gui.
Register client using testuser3

Expected Result : 
Client should register to candlepin as Read_only admin owner 

Actual Result : 
Gui : Never ended owner fetch process is going on.





snip of rhsm.log 


[root@dhcp201-207 ~]# tail -f /var/log/rhsm/rhsm.log
2011-07-01 06:39:37,838 [INFO]  @connection.py:156 - loading ca certificate '/etc/rhsm/ca/candlepin-ca.pem'
2011-07-01 06:39:37,838 [INFO]  @connection.py:156 - loading ca certificate '/etc/rhsm/ca/candlepin-stage.pem'
2011-07-01 06:39:37,838 [INFO]  @connection.py:156 - loading ca certificate '/etc/rhsm/ca/fakamai-cp1.pem'
2011-07-01 06:39:37,838 [INFO]  @connection.py:156 - loading ca certificate '/etc/rhsm/ca/redhat-uep.pem'
2011-07-01 06:39:37,839 [INFO]  @connection.py:170 - work in insecure mode ?:False
2011-07-01 06:39:37,900 [INFO]  @connection.py:198 - status code: 200
2011-07-01 06:39:38,699 [DEBUG]  @certlib.py:679 - Sorting product and entitlement cert status for: 2011-07-01 06:39:38.699768
2011-07-01 06:39:38,701 [DEBUG]  @certlib.py:697 - Installed product IDs: ['69']
2011-07-01 06:39:38,701 [DEBUG]  @certlib.py:688 - valid entitled products: []
2011-07-01 06:39:38,701 [DEBUG]  @certlib.py:689 - expired entitled products: []

Comment 2 John Sefler 2011-07-01 17:07:29 UTC

Probably related, I am also seeing problems registering some users from the cli...

# subscription-manager register --username=testuser3 --password=password
User testuser3 cannot access owner admin

# subscription-manager register --username=happy --password=password
User happy cannot access owner snowwhite

# subscription-manager register --username=sleepy --password=password
User sleepy cannot access owner snowwhite

# subscription-manager register --username=bashful --password=password
User bashful cannot access owner snowwhite

# subscription-manager register --username=sneezy --password=password
User sneezy cannot access owner snowwhite

# subscription-manager register --username=dopey --password=password
User dopey cannot access owner snowwhite

# subscription-manager register --username=louie --password=password
User louie cannot access owner donaldduck

Comment 3 John Sefler 2011-07-08 15:05:29 UTC

I understand that the denied access for the users attempt to register in comment 2 is because they have READ_ONLY access to the owner.  What seems to be missing is a candlepin API call to determine the user's access role to the owners for which the user is a member.  Something like /users/<username>/owners/<owner>/roles might work.

Comment 4 Bryan Kearney 2011-08-02 18:22:58 UTC

fixed in master of subsription manager at a26379e73a383101162c0b8374d0b3d4aaad79a3

Comment 6 John Sefler 2011-08-03 16:12:58 UTC

Created attachment 516538 [details]
User testuser3 is not able to register with any orgs.

Verifying Version...
[root@jsefler-onprem-62server ~]# rpm -q subscription-manager
subscription-manager-0.96.4-1.git.80.a26379e.el6.x86_64

[root@jsefler-onprem-62server ~]# subscription-manager register --username=testuser3 --password=password
testuser3 cannot register to any organizations.


Verified both CLI and GUI attempt to register using READ_ONLY credentials.

PS. Why is the error message different coming from the CLI vs. GUI?

Comment 7 errata-xmlrpc 2011-12-06 17:21:49 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2011-1695.html