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Description of problem: Spice vdagent stops to respond even it is running and that's why It's not possible to connect to a guest from User portal - vdagent timeout error. RHEV Spice Agent service is running and functional then after while still running but stops to work in direction agent -> client. Version-Release number of selected component (if applicable): Windows7 (32/64bit) guest with vdagent-win-0.1-6 and qxl-win-0.1-6 RHEVM3.0 (ic130.1) Host: RHEL6.1 (spice-server-0.8.0-1, qemu-kvm-0.12.1.2-2.169) Client: RHEL6.2 (spice-client-0.8.0-2) How reproducible: often Steps to Reproduce: 1. Connect to Windows guest with vdagent installed and running from User portal of RHEVM3.0 (Mostly It opens correctly in full-screen after fresh start) 2. Repeat the step 1 until connection fails till vdagent timeout Actual results: spice vdagent is not working in direction agent -> client, service is running Expected results: spice vdagent should be responsive. Additional info:
Note: Power Management was set to never sleep and turn off display. Shutdown and start of guest will make vdagent working again.
Are we sure it's win7-only issue? please try to repro on xp. (In reply to comment #0) > Description of problem: > Spice vdagent stops to respond even it is running and that's why It's not > possible to connect to a guest from User portal - vdagent timeout error. > RHEV Spice Agent service is running and functional then after while still > running but stops to work in direction agent -> client. > > Version-Release number of selected component (if applicable): > Windows7 (32/64bit) guest with vdagent-win-0.1-6 and qxl-win-0.1-6 > RHEVM3.0 (ic130.1) > Host: RHEL6.1 (spice-server-0.8.0-1, qemu-kvm-0.12.1.2-2.169) > Client: RHEL6.2 (spice-client-0.8.0-2)
(In reply to comment #5) > Are we sure it's win7-only issue? please try to repro on xp. > > (In reply to comment #0) > > Description of problem: > > Spice vdagent stops to respond even it is running and that's why It's not > > possible to connect to a guest from User portal - vdagent timeout error. > > RHEV Spice Agent service is running and functional then after while still > > running but stops to work in direction agent -> client. > > > > Version-Release number of selected component (if applicable): > > Windows7 (32/64bit) guest with vdagent-win-0.1-6 and qxl-win-0.1-6 > > RHEVM3.0 (ic130.1) > > Host: RHEL6.1 (spice-server-0.8.0-1, qemu-kvm-0.12.1.2-2.169) > > Client: RHEL6.2 (spice-client-0.8.0-2) Nope, I am not sure. I am just not able to reproduce that on WinXP and as Swapna mentioned during meeting she had not been as well. I can get vdagent non-responsive on WinXP guest but only during migration and It looks differently since agent is not working in both direction and that's why I filed separated bug, pls see: https://bugzilla.redhat.com/show_bug.cgi?id=723699. But as well I cannot be 100% sure, especially in current situation when many bugs are involved in testing. Of course, If I reproduce on WinXP, I will let you know immediately.
See https://bugzilla.redhat.com/show_bug.cgi?id=719140#c11
Doesn't happen to me anymore on Win7x32 guest -> changing to VERIFIED
Technical note added. If any revisions are required, please edit the "Technical Notes" field accordingly. All revisions will be proofread by the Engineering Content Services team. New Contents: Previously, using the SPICE agent on Windows 7 guests could result in unexpected behavior, such as some features of the agent not working. This was caused by a bug in the VDService agent where services would be run in a different thread than the main service thread, which resulted in a race condition. The agent has been updated and services are now run in the main service thread, so the agent performs as expected.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHBA-2011-1818.html