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Bug 723336 - regression - traceback thrown in /usr/libexec/rhsmd
Summary: regression - traceback thrown in /usr/libexec/rhsmd
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: subscription-manager
Version: 6.2
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: rc
: ---
Assignee: Bryan Kearney
QA Contact: John Sefler
URL:
Whiteboard:
Depends On:
Blocks: rhsm-rhel62
TreeView+ depends on / blocked
 
Reported: 2011-07-19 19:41 UTC by John Sefler
Modified: 2011-12-06 17:22 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2011-12-06 17:22:35 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2011:1695 0 normal SHIPPED_LIVE subscription-manager bug fix and enhancement update 2011-12-06 01:23:29 UTC

Description John Sefler 2011-07-19 19:41:41 UTC
Description of problem:

This appears to be a recent regression in /usr/libexec/rhsmd.  It is throwing a traceback....

[root@jsefler-onprem-62server ~]# /usr/libexec/rhsmd -s -d
Traceback (most recent call last):
  File "/usr/libexec/rhsmd", line 181, in <module>
    main()
  File "/usr/libexec/rhsmd", line 152, in main
    status = check_status()
  File "/usr/libexec/rhsmd", line 68, in check_status
    sorter = certlib.CertSorter(certlib.ProductDirectory(),
AttributeError: 'module' object has no attribute 'CertSorter'



Version-Release number of selected component (if applicable):
[root@jsefler-onprem-62server ~]# rpm -q subscription-manager
subscription-manager-0.96.4-1.git.40.158de0a.el6.x86_64
[root@jsefler-onprem-62server ~]# rpm -q python-rhsm
python-rhsm-0.96.7-1.git.3.f3ce5d1.el6.noarch


How reproducible:


Steps to Reproduce:
[root@jsefler-onprem-62server ~]# subscription-manager facts --list | grep entitlements_valid
system.entitlements_valid: False
[root@jsefler-onprem-62server ~]# /usr/libexec/rhsmd -s -d
Traceback (most recent call last):
  File "/usr/libexec/rhsmd", line 181, in <module>
    main()
  File "/usr/libexec/rhsmd", line 152, in main
    status = check_status()
  File "/usr/libexec/rhsmd", line 68, in check_status
    sorter = certlib.CertSorter(certlib.ProductDirectory(),
AttributeError: 'module' object has no attribute 'CertSorter'

Expected results:
System has one or more certificates that are not valid




[root@jsefler-onprem-62server ~]# mkdir /tmp/empty
[root@jsefler-onprem-62server ~]# sed -i s/productCertDir.*/productCertDir=\\/tmp\\/empty/g /etc/rhsm/rhsm.conf
[root@jsefler-onprem-62server ~]# subscription-manager facts --list | grep entitlements_valid
system.entitlements_valid: True
[root@jsefler-onprem-62server ~]# /usr/libexec/rhsmd -s -d
Traceback (most recent call last):
  File "/usr/libexec/rhsmd", line 181, in <module>
    main()
  File "/usr/libexec/rhsmd", line 152, in main
    status = check_status()
  File "/usr/libexec/rhsmd", line 68, in check_status
    sorter = certlib.CertSorter(certlib.ProductDirectory(),
AttributeError: 'module' object has no attribute 'CertSorter'

Expected results:
System entitlements appear valid


Additional info:

Comment 1 Bryan Kearney 2011-07-22 15:38:47 UTC
Fixed in master at 2f732a0184bc51d02cb4c9bae51ec150b4f68922

Comment 3 John Sefler 2011-07-25 21:13:15 UTC
Verifying Version...
[root@jsefler-onprem-62server ~]# rpm -q subscription-manager
subscription-manager-0.96.4-1.git.54.5de26be.el6.x86_64


[root@jsefler-onprem-62server ~]# subscription-manager facts --list | grep entitlements_valid
system.entitlements_valid: False
[root@jsefler-onprem-62server ~]# /usr/libexec/rhsmd -s -d
System has one or more certificates that are not valid
['100000000000006', '1144', '100000000000011', '100000000000010', '100000000000013', '100000000000012', '100000000000015', '27060', '37090', '1', '37069', '37068', '37080', '37065', '37067', '37060', '37062', '100000000000060', '100000000000007', '100000000000004', '100000000000005', '100000000000002', '100000000000003', '100000000000000', '100000000000001', '100000000000020', '100000000000022', '100000000000009', '100000000000008', '917571', '37070']
[]


[root@jsefler-onprem-62server ~]# mkdir /tmp/empty
[root@jsefler-onprem-62server ~]# sed -i s/productCertDir.*/productCertDir=\\/tmp\\/empty/g /etc/rhsm/rhsm.conf
[root@jsefler-onprem-62server ~]# subscription-manager facts --list | grep entitlements_valid
system.entitlements_valid: True
[root@jsefler-onprem-62server ~]# /usr/libexec/rhsmd -s -d
System entitlements appear valid


moving to VERIFIED

Comment 4 errata-xmlrpc 2011-12-06 17:22:35 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2011-1695.html


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