Hide Forgot
Created attachment 514912 [details] smolt send Profile Description of problem: HP Laserjet 1020, connected via USB, was discovered automatically after a clean installation of Fedora 15 and has been installed. Even though it was connected it never printed (Jobs filling up the Queue). All available Updates for Fedora 15 have been applied meanwhile with no effect. Reconnected the Printer to several USB Ports, Restart Machine/CUPs no effect. Reinstall of CUPS & HP Printer Drivers didnt help either, nor exchanging the USB Cable. Sometimes the Printer isn't even shown in the list of devices (system-config-printer). Version-Release number of selected component (if applicable): How reproducible: Error is reproducible Steps to Reproduce: Send Print Job -> Gets queued, no printing Re-Open 'system-config-printer' printer is not visible Re-Adding Printer -> OK Sending Print Job -> Gets queued, no printing Stopping CUPS, renaming printer.config and printer.config.O Starting CUPS, Re-Adding Printer, sending Print Job -> no printing Actual results: Printer is not printing at all Sometimes printer just disappears. Expected results: Additional info: Install package 'system-config-printer' to provide command 'system-config-printer'? [N/y] * Running.. * Resolving dependencies.. * Waiting for authentication.. * Waiting in queue.. * Resolving dependencies.. * Downloading packages.. * Testing changes.. * Installing packages.. * Scanning applications.. **** Incorrect IEEE 1284 Device ID: [u'drv:///hp/hpijs.drv/hp-laserjet_1020-hpijs.ppd'] **** Actual ID is MFG:Hewlett-Packard;MDL:HP LaserJet 1020; **** Please report a bug against the HPLIP component ^C Traceback (most recent call last): File "/usr/share/system-config-printer/system-config-printer.py", line 2170, in <module> main() File "/usr/share/system-config-printer/system-config-printer.py", line 2151, in main [root@metalbox cups]# gtk.main() KeyboardInterrupt [root@metalbox cups]#
Hans, can you attach the output from printing troubleshooter ? https://fedoraproject.org/wiki/Printing/Debugging#Printing_troubleshooter
Created attachment 915353 [details] Comment (This comment was longer than 65,535 characters and has been moved to an attachment by Red Hat Bugzilla).
Created attachment 515100 [details] system-config-printer troubleshoot.txt This is the Troubleshoot.txt file generated by system-printer-config Troubleshooter
Your printer requires HP proprietary plugin to work with hplip. Have you installed it ? You can do it with "hp-plugin".
(In reply to comment #4) > Your printer requires HP proprietary plugin to work with hplip. > Have you installed it ? You can do it with "hp-plugin". Jiri, you are the Man! It works now... I ran the hp-setup, and ... yum install hplip-gui got rid of the Printer in System-Config-Printer Re-Installed the Printer with hp-lip and now it's working fine! :) Thank you very much! Hans