Bug 734867 - subscription-manager subscribe --auto fails against stage on a rhel-6-server system
Summary: subscription-manager subscribe --auto fails against stage on a rhel-6-server ...
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Candlepin
Classification: Community
Component: candlepin
Version: 0.5
Hardware: Unspecified
OS: Solaris
unspecified
urgent
Target Milestone: ---
: ---
Assignee: Bryan Kearney
QA Contact: John Sefler
URL:
Whiteboard:
Depends On:
Blocks: rhsm-rhel62
TreeView+ depends on / blocked
 
Reported: 2011-08-31 17:05 UTC by John Sefler
Modified: 2015-05-14 15:22 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2012-05-30 13:14:16 UTC


Attachments (Terms of Use)

Description John Sefler 2011-08-31 17:05:14 UTC
Description of problem:
On a rhel62 server system (with product cert 69.pem installed), I should be able to register as stage_test_12 which has access to subscription RH0103708 : Red Hat Enterprise Linux Server, Premium (8 sockets) (Up to 4 guests) and successfully subscribe --auto.  However autosubscribe is not subscribing to anything even though a register with --auto subscribe actually succeeds thereby putting the system into compliance.


Version-Release number of selected component (if applicable):
[root@jsefler-stage-6server product]# rpm -q subscription-manager
subscription-manager-0.96.7-1.el6.x86_64


Steps to Reproduce:
[root@stage62server ~]# ls /etc/pki/product/
69.pem
[root@stage62server ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+

ProductName:        	Red Hat Enterprise Linux 6 Server
Status:             	Not Subscribed           
Expires:            	                         
SerialNumber:       	                         
ContractNumber:     	                         
AccountNumber:      	                         

[root@stage62server ~]# subscription-manager facts --list | grep entitlements_valid
system.entitlements_valid: False


^^^^ ALL OF THIS IS EVIDENCE OF WHAT IS INSTALLED AND NOT COMPLIANT, NOW LET"S REGISTER WITH AUTOSUBSCRIBE...

[root@stage62server ~]# subscription-manager register --user stage_test_12 --pass redhat --auto
The system has been registered with id: ce5c159e-60b6-4f9f-ad6a-daf5a2e938cb 
Installed Product Current Status:

ProductName:         	Red Hat Enterprise Linux Server
Status:               	Subscribed               

[root@stage62server ~]# subscription-manager list --consumed
+-------------------------------------------+
    Consumed Product Subscriptions
+-------------------------------------------+


ProductName:        	Red Hat Enterprise Linux Server
ContractNumber:     	2394344                  
AccountNumber:      	1465502                  
SerialNumber:       	4273679382399099044      
Active:             	True                     
QuantityUsed:       	1                        
Begins:             	06/09/2011               
Expires:            	06/08/2012  
[root@stage62server ~]# subscription-manager facts --list | grep entitlements_valid
system.entitlements_valid: True


^^^^ YES! REGISTER WITH AUTOSUBSCRIBE WORKS AS EXPECTED, NOT LET'S UNSUBSCRIBE AND TRY AUTOSUBSCRIBE AGAIN (WHILE REGISTERED)....



[root@stage62server ~]# subscription-manager unsubscribe --all
[root@stage62server ~]# subscription-manager facts --list | grep entitlements_valid
system.entitlements_valid: False
[root@stage62server ~]# subscription-manager subscribe --auto
[root@stage62server ~]# subscription-manager facts --list | grep entitlements_valid
system.entitlements_valid: False
[root@stage62server ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+

ProductName:        	Red Hat Enterprise Linux 6 Server
Status:             	Not Subscribed           
Expires:            	                         
SerialNumber:       	                         
ContractNumber:     	                         
AccountNumber:      	                         


^^^^ BANG! THAT'S WRONG.  I SHOULD HAVE BEEN SUBSCRIBED AND VALID JUST AS I WAS WHEN I REGISTERED WITH AUTOSUBSCRIBE.  AS SHOWN BELOW, THE SUBSCRIPTIONS ARE INDEED AVAILABLE

[root@stage62server ~]# subscription-manager list --avail
+-------------------------------------------+
    Available Subscriptions
+-------------------------------------------+


ProductName:       	Red Hat Enterprise Linux Server, Premium (8 sockets) (Up to
                        4 guests)
ProductId:         	RH0103708                
PoolId:            	8a99f981308acf4201308b9ad4a41d37
Quantity:          	90                       
Multi-Entitlement: 	No                       
Expires:           	06/08/2012               
MachineType:       	physical                 


ProductName:       	Red Hat Enterprise Linux Server, Premium (8 sockets) (Up to
                        4 guests)
ProductId:         	RH0103708                
PoolId:            	8a99f981308acf4201308b9ad7101d3a
Quantity:          	400                      
Multi-Entitlement: 	No                       
Expires:           	06/08/2012               
MachineType:       	virtual                  


ProductName:       	Red Hat Enterprise Linux Advanced Platform, Standard L3
                        (unlimited sockets)
ProductId:         	MCT1035                  
PoolId:            	8a99f981308acf4201309911639a0c51
Quantity:          	96                       
Multi-Entitlement: 	No                       
Expires:           	06/15/2012               
MachineType:       	physical                 


ProductName:       	Red Hat Enterprise Linux Advanced Platform, Standard L3
                        (unlimited sockets)
ProductId:         	MCT1035                  
PoolId:            	8a99f981308acf420130991163ac0c56
Quantity:          	unlimited                
Multi-Entitlement: 	No                       
Expires:           	06/15/2012               
MachineType:       	virtual

Comment 1 James Bowes 2011-10-03 15:46:03 UTC
fixed in candlepin master, 65a89acd

At least i suspect it is. If so, we'll move it off subscription-manager

Comment 3 John Sefler 2011-10-13 21:13:01 UTC
Changing component to Entitlement/candlepin where this bug belongs.
To verify against stage, we need a tagged build newer than 0.4.17 deployed in stage.

Comment 4 John Sefler 2011-10-31 13:16:56 UTC
Verifying this bug...

With the deployment of candlepin 0.4.25 to the stage environment, this bug is fixed as demonstrated below....

[root@intel-s3ea2-04 ~]# rpm -q subscription-manager
subscription-manager-0.96.17-1.el6.x86_64


[root@intel-s3ea2-04 ~]# grep hostname /etc/rhsm/rhsm.conf 
# Server hostname:
hostname=subscription.rhn.stage.redhat.com
proxy_hostname=
[root@intel-s3ea2-04 ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+

ProductName:        	Red Hat Enterprise Linux 6 Server
Version:            	6.1                      
Arch:               	x86_64                   
Status:             	Not Subscribed           
Starts:             	                         
Expires:            	                         


[root@intel-s3ea2-04 ~]# subscription-manager register --username stage_test_12 --password redhat --autosubscribe
The system has been registered with id: 11f57578-0840-459e-be37-fe6453305b1e 
Installed Product Current Status:

ProductName:         	Red Hat Enterprise Linux 6 Server
Status:               	Subscribed               

[root@intel-s3ea2-04 ~]# subscription-manager list --consumed
+-------------------------------------------+
    Consumed Product Subscriptions
+-------------------------------------------+


ProductName:        	Red Hat Enterprise Linux Server
ContractNumber:     	2635037                  
AccountNumber:      	1508113                  
SerialNumber:       	9101562701666144569      
Active:             	True                     
QuantityUsed:       	1                        
Begins:             	10/19/2011               
Expires:            	10/18/2012               

[root@intel-s3ea2-04 ~]# subscription-manager facts --list | grep valid
system.entitlements_valid: True




[root@intel-s3ea2-04 ~]# subscription-manager unsubscribe --all
[root@intel-s3ea2-04 ~]# subscription-manager facts --list | grep valid
system.entitlements_valid: False
[root@intel-s3ea2-04 ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+

ProductName:        	Red Hat Enterprise Linux 6 Server
Version:            	6.1                      
Arch:               	x86_64                   
Status:             	Not Subscribed           
Starts:             	                         
Expires:            	                         

[root@intel-s3ea2-04 ~]# subscription-manager subscribe --auto
Installed Product Current Status:

ProductName:         	Red Hat Enterprise Linux 6 Server
Status:               	Subscribed               

[root@intel-s3ea2-04 ~]# subscription-manager list --installed
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+

ProductName:        	Red Hat Enterprise Linux 6 Server
Version:            	6.1                      
Arch:               	x86_64                   
Status:             	Subscribed               
Starts:             	10/19/2011               
Expires:            	10/18/2012               

[root@intel-s3ea2-04 ~]# subscription-manager facts --list | grep valid
system.entitlements_valid: True
[root@intel-s3ea2-04 ~]# 

^^^^ Both autosubscribe during the registration and during a subscribe call are now passing with candlepin 0.4.25 deployed to stage test environment.
Moving to VERIFIED


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