Red Hat Bugzilla – Bug 734867
subscription-manager subscribe --auto fails against stage on a rhel-6-server system
Last modified: 2015-05-14 11:22:32 EDT
Description of problem: On a rhel62 server system (with product cert 69.pem installed), I should be able to register as stage_test_12 which has access to subscription RH0103708 : Red Hat Enterprise Linux Server, Premium (8 sockets) (Up to 4 guests) and successfully subscribe --auto. However autosubscribe is not subscribing to anything even though a register with --auto subscribe actually succeeds thereby putting the system into compliance. Version-Release number of selected component (if applicable): [root@jsefler-stage-6server product]# rpm -q subscription-manager subscription-manager-0.96.7-1.el6.x86_64 Steps to Reproduce: [root@stage62server ~]# ls /etc/pki/product/ 69.pem [root@stage62server ~]# subscription-manager list --installed +-------------------------------------------+ Installed Product Status +-------------------------------------------+ ProductName: Red Hat Enterprise Linux 6 Server Status: Not Subscribed Expires: SerialNumber: ContractNumber: AccountNumber: [root@stage62server ~]# subscription-manager facts --list | grep entitlements_valid system.entitlements_valid: False ^^^^ ALL OF THIS IS EVIDENCE OF WHAT IS INSTALLED AND NOT COMPLIANT, NOW LET"S REGISTER WITH AUTOSUBSCRIBE... [root@stage62server ~]# subscription-manager register --user stage_test_12 --pass redhat --auto The system has been registered with id: ce5c159e-60b6-4f9f-ad6a-daf5a2e938cb Installed Product Current Status: ProductName: Red Hat Enterprise Linux Server Status: Subscribed [root@stage62server ~]# subscription-manager list --consumed +-------------------------------------------+ Consumed Product Subscriptions +-------------------------------------------+ ProductName: Red Hat Enterprise Linux Server ContractNumber: 2394344 AccountNumber: 1465502 SerialNumber: 4273679382399099044 Active: True QuantityUsed: 1 Begins: 06/09/2011 Expires: 06/08/2012 [root@stage62server ~]# subscription-manager facts --list | grep entitlements_valid system.entitlements_valid: True ^^^^ YES! REGISTER WITH AUTOSUBSCRIBE WORKS AS EXPECTED, NOT LET'S UNSUBSCRIBE AND TRY AUTOSUBSCRIBE AGAIN (WHILE REGISTERED).... [root@stage62server ~]# subscription-manager unsubscribe --all [root@stage62server ~]# subscription-manager facts --list | grep entitlements_valid system.entitlements_valid: False [root@stage62server ~]# subscription-manager subscribe --auto [root@stage62server ~]# subscription-manager facts --list | grep entitlements_valid system.entitlements_valid: False [root@stage62server ~]# subscription-manager list --installed +-------------------------------------------+ Installed Product Status +-------------------------------------------+ ProductName: Red Hat Enterprise Linux 6 Server Status: Not Subscribed Expires: SerialNumber: ContractNumber: AccountNumber: ^^^^ BANG! THAT'S WRONG. I SHOULD HAVE BEEN SUBSCRIBED AND VALID JUST AS I WAS WHEN I REGISTERED WITH AUTOSUBSCRIBE. AS SHOWN BELOW, THE SUBSCRIPTIONS ARE INDEED AVAILABLE [root@stage62server ~]# subscription-manager list --avail +-------------------------------------------+ Available Subscriptions +-------------------------------------------+ ProductName: Red Hat Enterprise Linux Server, Premium (8 sockets) (Up to 4 guests) ProductId: RH0103708 PoolId: 8a99f981308acf4201308b9ad4a41d37 Quantity: 90 Multi-Entitlement: No Expires: 06/08/2012 MachineType: physical ProductName: Red Hat Enterprise Linux Server, Premium (8 sockets) (Up to 4 guests) ProductId: RH0103708 PoolId: 8a99f981308acf4201308b9ad7101d3a Quantity: 400 Multi-Entitlement: No Expires: 06/08/2012 MachineType: virtual ProductName: Red Hat Enterprise Linux Advanced Platform, Standard L3 (unlimited sockets) ProductId: MCT1035 PoolId: 8a99f981308acf4201309911639a0c51 Quantity: 96 Multi-Entitlement: No Expires: 06/15/2012 MachineType: physical ProductName: Red Hat Enterprise Linux Advanced Platform, Standard L3 (unlimited sockets) ProductId: MCT1035 PoolId: 8a99f981308acf420130991163ac0c56 Quantity: unlimited Multi-Entitlement: No Expires: 06/15/2012 MachineType: virtual
fixed in candlepin master, 65a89acd At least i suspect it is. If so, we'll move it off subscription-manager
Changing component to Entitlement/candlepin where this bug belongs. To verify against stage, we need a tagged build newer than 0.4.17 deployed in stage.
Verifying this bug... With the deployment of candlepin 0.4.25 to the stage environment, this bug is fixed as demonstrated below.... [root@intel-s3ea2-04 ~]# rpm -q subscription-manager subscription-manager-0.96.17-1.el6.x86_64 [root@intel-s3ea2-04 ~]# grep hostname /etc/rhsm/rhsm.conf # Server hostname: hostname=subscription.rhn.stage.redhat.com proxy_hostname= [root@intel-s3ea2-04 ~]# subscription-manager list --installed +-------------------------------------------+ Installed Product Status +-------------------------------------------+ ProductName: Red Hat Enterprise Linux 6 Server Version: 6.1 Arch: x86_64 Status: Not Subscribed Starts: Expires: [root@intel-s3ea2-04 ~]# subscription-manager register --username stage_test_12 --password redhat --autosubscribe The system has been registered with id: 11f57578-0840-459e-be37-fe6453305b1e Installed Product Current Status: ProductName: Red Hat Enterprise Linux 6 Server Status: Subscribed [root@intel-s3ea2-04 ~]# subscription-manager list --consumed +-------------------------------------------+ Consumed Product Subscriptions +-------------------------------------------+ ProductName: Red Hat Enterprise Linux Server ContractNumber: 2635037 AccountNumber: 1508113 SerialNumber: 9101562701666144569 Active: True QuantityUsed: 1 Begins: 10/19/2011 Expires: 10/18/2012 [root@intel-s3ea2-04 ~]# subscription-manager facts --list | grep valid system.entitlements_valid: True [root@intel-s3ea2-04 ~]# subscription-manager unsubscribe --all [root@intel-s3ea2-04 ~]# subscription-manager facts --list | grep valid system.entitlements_valid: False [root@intel-s3ea2-04 ~]# subscription-manager list --installed +-------------------------------------------+ Installed Product Status +-------------------------------------------+ ProductName: Red Hat Enterprise Linux 6 Server Version: 6.1 Arch: x86_64 Status: Not Subscribed Starts: Expires: [root@intel-s3ea2-04 ~]# subscription-manager subscribe --auto Installed Product Current Status: ProductName: Red Hat Enterprise Linux 6 Server Status: Subscribed [root@intel-s3ea2-04 ~]# subscription-manager list --installed +-------------------------------------------+ Installed Product Status +-------------------------------------------+ ProductName: Red Hat Enterprise Linux 6 Server Version: 6.1 Arch: x86_64 Status: Subscribed Starts: 10/19/2011 Expires: 10/18/2012 [root@intel-s3ea2-04 ~]# subscription-manager facts --list | grep valid system.entitlements_valid: True [root@intel-s3ea2-04 ~]# ^^^^ Both autosubscribe during the registration and during a subscribe call are now passing with candlepin 0.4.25 deployed to stage test environment. Moving to VERIFIED