Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

Bug 74147

Summary:	Crashes on startup - PyXML dependancy problems
Product:	[Retired] Red Hat Public Beta	Reporter:	James Turner <jamesfturner>
Component:	redhat-config-printer	Assignee:	Tim Waugh <twaugh>
Status:	CLOSED RAWHIDE	QA Contact:	David Lawrence <dkl>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	null
Target Milestone:	---
Target Release:	---
Hardware:	i386
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2002-10-15 14:06:00 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description James Turner 2002-09-16 23:00:15 UTC

From Bugzilla Helper: 
User-Agent: Mozilla/5.0 (compatible; Konqueror/3; Linux) 
 
Description of problem: 
(actually this relates to the redhat-config-printer-gui package, which isn't 
listed, but that's another story). 
 
Crashes on startup with an error pertaining to PyXML 
 
Version-Release number of selected component (if applicable): 
 
 
How reproducible: 
Always 
 
Steps to Reproduce: 
1. Install redhat-config-printer-gui 
2. Remove PyXML 
3. Try to run redhat-config-printer-gui 
	 
 
Actual Results:  It crashed with an error relating to the missing PyXML 
component. 
 
Expected Results:  It allows you to configure printers. 
 
Additional info: 
 
redhat-config-printer-gui depends on PyXML, but this information is not 
contained in its RPM file. There may be other missing dependancies too, though 
I have not currently investigated this further. 
 
The program was installed using the rpm command along with all explicitly 
defined dependancies on a partially upgraded Red Hat 7.3. The problem may not 
manifest itself on a fresh install of Null or if using the graphical install 
or package management tools. (not checked by me)

Comment 1 Tim Waugh 2002-09-17 07:32:07 UTC

PyXML _is_ required by redhat-config-printer-gui, and the RPM says so: 
 
$ rpm -qp --requires redhat-config-printer-0.4.21-1.i386.rpm | grep PyXML 
PyXML 
$ rpm -qp --requires redhat-config-printer-gui-0.4.21-1.i386.rpm | \ 
grep printer 
redhat-config-printer = 0.4.21-1 
 
So: 
redhat-config-printer-gui -> redhat-config-printer -> PyXML 
 
(Also, there is no redhat-config-printer-gui component, since that is not a 
SRPM package; bugs are filed against source packages not binary packages.)

Comment 2 James Turner 2002-09-23 09:05:12 UTC

Ah, the problem is not that the dependancy is completely missing but that there is no 
version number specified. You can still install the package if PyXML is installed but is 
the version from Red Hat 7.3, however the program crashes on startup. It starts working if 
you upgrade PyXML to the version from Null. 
 
"Steps to reproduce" in the original bug report were wrong.

Comment 3 Tim Waugh 2002-09-23 16:27:50 UTC

Ah, okay.  Thanks.

Comment 4 Tim Waugh 2002-10-16 12:37:07 UTC

Fixed in redhat-config-printer-0.6.12-1.