Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 747032

Summary: UI error - switching to an org having synced products
Product: Red Hat Satellite Reporter: Garik Khachikyan <gkhachik>
Component: WebUIAssignee: Mike McCune <mmccune>
Status: CLOSED CURRENTRELEASE QA Contact: Katello QA List <katello-qa-list>
Severity: urgent Docs Contact:
Priority: urgent    
Version: 6.0.0CC: cwelton, mkoci, mmccune, paji, sghai
Target Milestone: UnspecifiedKeywords: Triaged
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-08-22 18:01:54 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 747354    
Attachments:
Description Flags
error - red alert
none
screenshot of functional dashboard
none
no error while switching between orgs. none

Description Garik Khachikyan 2011-10-18 15:48:44 UTC
Description of problem:
Switching from default org to a one that has synchronized products fails with an error:
---
undefined method `start_time' for #

Version-Release number of selected component (if applicable):
latest katello: Katello Version: 0.1.95-1.git.0.4205e61.el6

How reproducible:
always

Steps to Reproduce:
use CLI for all the below:
1. org create --name org1
2. provider create --org org1 --type custom --name pulp
3. product create --org org1 --provider pulp --name pulp-x86_64 --url http://repos.fedorapeople.org/repos/pulp/pulp/6Server/x86_64/ --assumeyes
4. product create --org org1 --provider pulp --name pulp-i386 --url http://repos.fedorapeople.org/repos/pulp/pulp/6Server/i386/ --assumeyes
5. provider synchronize --org org1 --name pulp
Now go to Katello UI, login and try to switch to the "org1"  

Actual results:
Red error marked above

Expected results:


Additional info:

Comment 1 Garik Khachikyan 2011-10-18 15:51:02 UTC
Created attachment 528837 [details]
error  - red alert

Comment 3 Corey Welton 2011-12-19 20:51:07 UTC
I am still seeing this in 0.1.147-1.git.0.e0d445f.el6. Synced some content and then switching to that org results it the same error as the dashboard loads.

Comment 4 Sachin Ghai 2011-12-20 10:25:31 UTC
Getting same issue on "katello-0.1.143-2.el6.noarch" 


Started GET "/katello//dashboard/sync?quantity=-1" for 10.65.193.48 at Tue Dec 20 15:46:54 +0530 2011
  Processing by DashboardController#sync as 
  Parameters: {"quantity"=>"-1"}
Rendered dashboard/_sync.haml (750.3ms)
undefined method `start_time' for #<Product:0x7f963b48e800>
undefined method `start_time' for #<Product:0x7f963b48e800>
#<NoMethodError: undefined method `start_time' for #<Product:0x7f963b48e800>>
/usr/lib/ruby/gems/1.8/gems/activemodel-3.0.10/lib/active_model/attribute_methods.rb:392:in `method_missing'
/usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/attribute_methods.rb:46:in `method_missing'
/usr/share/katello/app/helpers/dashboard_helper.rb:77:in `products_synced'
/usr/share/katello/app/helpers/dashboard_helper.rb:75:in `sort'
/usr/share/katello/app/helpers/dashboard_helper.rb:75:in `products_synced'
/usr/share/katello/app/views/dashboard/_sync.haml:2:in `_app_views_dashboard__sync_haml___1545822607_70141639453680_2654668'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_view/template.rb:135:in `send'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_view/template.rb:135:in `render'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/notifications.rb:54:in `instrument'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_view/template.rb:127:in `render'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_view/render/partials.rb:333:in `render_partial'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_view/render/partials.rb:262:in `render'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/notifications.rb:52:in `instrument'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/notifications/instrumenter.rb:21:in `instrument'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/notifications.rb:52:in `instrument'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_view/render/partials.rb:260:in `render'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_view/render/partials.rb:378:in `_render_partial'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_view/render/rendering.rb:22:in `render_without_haml'
/usr/lib/ruby/gems/1.8/gems/haml-3.1.2/lib/haml/helpers/action_view_mods.rb:13:in `render'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/rendering.rb:115:in `_render_template'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/rendering.rb:109:in `render_to_body'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/renderers.rb:47:in `render_to_body'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/compatibility.rb:55:in `render_to_body'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/rendering.rb:102:in `render_to_string'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/rendering.rb:93:in `render'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/rendering.rb:17:in `render'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/instrumentation.rb:40:in `render'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/core_ext/benchmark.rb:5:in `ms'
/usr/lib/ruby/1.8/benchmark.rb:308:in `realtime'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/core_ext/benchmark.rb:5:in `ms'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/instrumentation.rb:40:in `render'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/instrumentation.rb:78:in `cleanup_view_runtime'
/usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/railties/controller_runtime.rb:15:in `cleanup_view_runtime'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/instrumentation.rb:39:in `render'
/usr/share/katello/app/controllers/dashboard_controller.rb:30:in `sync'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/implicit_render.rb:4:in `send_action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/implicit_render.rb:4:in `send_action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/base.rb:150:in `process_action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/rendering.rb:11:in `process_action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/callbacks.rb:18:in `process_action'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:452:in `_run__199081855__process_action__598200036__callbacks'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:221:in `_conditional_callback_around_2308'
/usr/share/katello/lib/util/threadsession.rb:79:in `thread_locals'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:220:in `_conditional_callback_around_2308'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:446:in `_run__199081855__process_action__598200036__callbacks'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:410:in `send'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:410:in `_run_process_action_callbacks'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:94:in `send'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:94:in `run_callbacks'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/callbacks.rb:17:in `process_action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/rescue.rb:17:in `process_action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/instrumentation.rb:30:in `process_action'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/notifications.rb:52:in `instrument'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/notifications/instrumenter.rb:21:in `instrument'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/notifications.rb:52:in `instrument'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/instrumentation.rb:29:in `process_action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/base.rb:119:in `process'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/abstract_controller/rendering.rb:41:in `process'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal.rb:138:in `dispatch'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal/rack_delegation.rb:14:in `dispatch'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_controller/metal.rb:178:in `action'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/routing/route_set.rb:62:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/routing/route_set.rb:62:in `dispatch'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/routing/route_set.rb:27:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/route_set.rb:150:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/code_generation.rb:93:in `recognize'
/usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/code_generation.rb:68:in `optimized_each'
/usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/code_generation.rb:92:in `recognize'
/usr/lib/ruby/gems/1.8/gems/rack-mount-0.7.1/lib/rack/mount/route_set.rb:141:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/routing/route_set.rb:493:in `call'
/usr/lib/ruby/gems/1.8/gems/warden-1.0.5/lib/warden/manager.rb:35:in `call'
/usr/lib/ruby/gems/1.8/gems/warden-1.0.5/lib/warden/manager.rb:34:in `catch'
/usr/lib/ruby/gems/1.8/gems/warden-1.0.5/lib/warden/manager.rb:34:in `call'
/usr/lib/ruby/gems/1.8/gems/sass-3.1.4/lib/sass/../sass/plugin/rack.rb:54:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/best_standards_support.rb:17:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/head.rb:14:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/methodoverride.rb:24:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/params_parser.rb:21:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/flash.rb:182:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/session/abstract_store.rb:149:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/cookies.rb:302:in `call'
/usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/query_cache.rb:32:in `call'
/usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/connection_adapters/abstract/query_cache.rb:28:in `cache'
/usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/query_cache.rb:12:in `cache'
/usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/query_cache.rb:31:in `call'
/usr/lib/ruby/gems/1.8/gems/activerecord-3.0.10/lib/active_record/connection_adapters/abstract/connection_pool.rb:354:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/callbacks.rb:46:in `call'
/usr/lib/ruby/gems/1.8/gems/activesupport-3.0.10/lib/active_support/callbacks.rb:416:in `_run_call_callbacks'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/callbacks.rb:44:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/sendfile.rb:102:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/remote_ip.rb:48:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/show_exceptions.rb:47:in `call'
/usr/lib/ruby/gems/1.8/gems/railties-3.0.10/lib/rails/rack/logger.rb:13:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/runtime.rb:17:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/lock.rb:34:in `call'
/usr/lib/ruby/gems/1.8/gems/actionpack-3.0.10/lib/action_dispatch/middleware/static.rb:30:in `call'
/usr/lib/ruby/gems/1.8/gems/railties-3.0.10/lib/rails/application.rb:168:in `call'
/usr/lib/ruby/gems/1.8/gems/railties-3.0.10/lib/rails/application.rb:77:in `send'
/usr/lib/ruby/gems/1.8/gems/railties-3.0.10/lib/rails/application.rb:77:in `method_missing'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/urlmap.rb:52:in `call'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/urlmap.rb:46:in `each'
/usr/lib/ruby/gems/1.8/gems/rack-1.3.0/lib/rack/urlmap.rb:46:in `call'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:84:in `pre_process'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:82:in `catch'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:82:in `pre_process'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:57:in `process'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/connection.rb:42:in `receive_data'
/usr/lib/ruby/gems/1.8/gems/eventmachine-0.12.10/lib/eventmachine.rb:256:in `run_machine'
/usr/lib/ruby/gems/1.8/gems/eventmachine-0.12.10/lib/eventmachine.rb:256:in `run'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/backends/base.rb:61:in `start'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/server.rb:159:in `start'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/controllers/controller.rb:86:in `start'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/runner.rb:185:in `send'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/runner.rb:185:in `run_command'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/lib/thin/runner.rb:151:in `run!'
/usr/lib/ruby/gems/1.8/gems/thin-1.2.11/bin/thin:6
/usr/share/katello/script/thin:59:in `load'
/usr/share/katello/script/thin:59
Rendering 500:undefined method `start_time' for #&lt;Product:0x7f963b48e800&gt;
Rendered common/_config.html.haml (0.4ms)
Rendered layouts/_ajax_notices.haml (2.6ms)
Rendered layouts/_notification.haml (0.2ms)
Rendered common/_common_i18n.html.haml (0.2ms)
Rendered layouts/_org.haml (0.7ms)
Rendered layouts/_header.haml (5.6ms)
Rendered layouts/_footer.haml (0.8ms)
Rendered common/500.html.haml within layouts/katello (238.8ms)
Completed 500 Internal Server Error in 1022ms (Views: 229.1ms | ActiveRecord: 78.9ms)

Comment 5 Sachin Ghai 2012-01-10 09:44:58 UTC
Reproducible on katello 0.1.171 build.

Comment 6 Mike McCune 2012-01-17 23:17:16 UTC
*** Bug 773591 has been marked as a duplicate of this bug. ***

Comment 8 Mike McCune 2012-01-19 20:44:37 UTC
Created attachment 556383 [details]
screenshot of functional dashboard

see org1 dashboard without errors.

Comment 9 Sachin Ghai 2012-01-24 07:22:32 UTC
Verified with following katello build:

katello-0.1.192-1.el6.noarch


The reported error is not reproducible on this build. I can switch between orgs without any issue.

Comment 10 Sachin Ghai 2012-01-24 07:23:40 UTC
Created attachment 557145 [details]
no error while switching between orgs.