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Description of problem: I plugged in the LabelPrinter from Dymo "LabelWriter 400" and fedora installed the printerdriver automatically. But it doesn't print, cause I think it is the wrong driver. In Ubuntu 11.10 Live-CD I can add manually the LabelWriter and the also the same wrong driver is recommended. But I can choose a special dymo-driver and with this it worked perfectly. The second disappointing case is. When I go to the printer settings I can't do a proper configuration of the printer. Nothing is editable. In the pre-gnome3-era I could manipulate the driver, the printing-area, resolution, ... (in Ubuntu 11.10 this works well in the older style). Version-Release number of selected component (if applicable): Fedora 16 prerelease How reproducible: Every time Steps to Reproduce: 1. Fedora 16 prerelease ightly build from 2011-10-19 installed on harddisk 2. made all updates until 2011-10-21 3. plug in Labelwriter and wait until the driver installs automatically Actual results: driver "Generic text-only printer" is automatically installed Expected results: A special dymo-driver seems the right driver. The labelWrite is a graphic-printer not only a text printer. Additional info: lsusb Bus 004 Device 002: ID 0922:0019 Dymo-CoStar Corp.
This bug appears to have been reported against 'rawhide' during the Fedora 19 development cycle. Changing version to '19'. (As we did not run this process for some time, it could affect also pre-Fedora 19 development cycle bugs. We are very sorry. It will help us with cleanup during Fedora 19 End Of Life. Thank you.) More information and reason for this action is here: https://fedoraproject.org/wiki/BugZappers/HouseKeeping/Fedora19
Moving this to the printer driver side - we should find the right driver.
Is this still a problem? This report is quite old. If you are still seeing this issue, please run this command with the printer connected and switched on. What output do you get? su -c 'lpinfo -v'
Yes this problem still exists. The wrong driver (text driver) installs automatically. The "Dymo LabelWriter 400" is local connect with an USB-connection. In Ubuntu 13.04 it is still the same wrong driver recommended, but I can select manually the right dymo-driver (gfx capable). In Fedora 19 beta Nightly 2013-06-10 LiveCD (this test) I can't change the wrong driver. So lpinfo -v outputs: network socket network lpd network https network ipps network http serial serial:/dev/ttyS0?baud=115200 network ipp network smb direct usb://DYMO/LabelWriter%20400?serial=07000216492455 network dnssd://HP%20LaserJet%20P2015%20Series%20(108DA7)._pdl-datastream._tcp.local/ Thanks Rolle
Thanks. What about 'lpinfo -l -v'?
lpinfo -l -v Device: uri = http class = network info = Internet Printing Protocol (http) make-and-model = Unknown device-id = location = Device: uri = lpd class = network info = LPD/LPR Host or Printer make-and-model = Unknown device-id = location = Device: uri = ipp class = network info = Internet Printing Protocol (ipp) make-and-model = Unknown device-id = location = Device: uri = serial:/dev/ttyS0?baud=115200 class = serial info = Serial Port #1 make-and-model = Unknown device-id = location = Device: uri = https class = network info = Internet Printing Protocol (https) make-and-model = Unknown device-id = location = Device: uri = ipps class = network info = Internet Printing Protocol (ipps) make-and-model = Unknown device-id = location = Device: uri = socket class = network info = AppSocket/HP JetDirect make-and-model = Unknown device-id = location = Device: uri = usb://DYMO/LabelWriter%20400?serial=07000216492455 class = direct info = DYMO LabelWriter 400 make-and-model = DYMO LabelWriter 400 device-id = MFG:DYMO;CMD: ;MDL:LabelWriter 400;CLASS:PRINTER;DESCRIPTION:DYMO LabelWriter 400;SERN:07000216492455; location = Device: uri = smb class = network info = Windows Printer via SAMBA make-and-model = Unknown device-id = location =
You can choose which driver to use by using the 'system-config-printer' application, which appears as "Print Settings" in the application list in GNOME. Which driver is correct for this device?
Now I installed the Fedora 19 beta and updated to the latest packages 2013-06-14 (Kernel 3.9.5, CUPS 1.6.2). After the automatically installation of the wrong text driver I see I can click on the "modell"-field "text only driver" and can change the driver to "Dymo Label Printer". This is only possible then I UNLOCKED the settings. So this manually change works. But I think this unvisible button will many user overseen. So now this works. Fine. The other problem that the automatism installs the wrong driver must be fixed. The right driver is "Dymo/Dymo Label Printer". And this one works fine. Thank you Tim.
This driver is actually provided by CUPS itself. Should be fixed in cups-1.6.2-10.fc19.
cups-1.6.2-12.fc19 has been submitted as an update for Fedora 19. https://admin.fedoraproject.org/updates/cups-1.6.2-12.fc19
Package cups-1.6.2-12.fc19: * should fix your issue, * was pushed to the Fedora 19 testing repository, * should be available at your local mirror within two days. Update it with: # su -c 'yum update --enablerepo=updates-testing cups-1.6.2-12.fc19' as soon as you are able to. Please go to the following url: https://admin.fedoraproject.org/updates/FEDORA-2013-11691/cups-1.6.2-12.fc19 then log in and leave karma (feedback).
cups-1.6.2-12.fc19 has been pushed to the Fedora 19 stable repository. If problems still persist, please make note of it in this bug report.
Works perfectly. In Fedora 19 Final Release (DVD ISO, 2013-07-02) is yet the older cups package. But then I updated on 2013-07-05 the new cups package is here. Now I can plug in the "Dymo LabelWriter 400" and the printer is automatically recognized and the right graphics-capable driver is automatically installed. Thank you Tim.