Bug 750151 - Cannot report a bug due to (apparently) invalid UTF-8 sequence
Summary: Cannot report a bug due to (apparently) invalid UTF-8 sequence
Alias: None
Product: Fedora
Classification: Fedora
Component: abrt
Version: 16
Hardware: Unspecified
OS: Unspecified
Target Milestone: ---
Assignee: Martin Milata
QA Contact: Fedora Extras Quality Assurance
Depends On:
Blocks: ABRTF17
TreeView+ depends on / blocked
Reported: 2011-10-31 08:00 UTC by Hedayat Vatankhah
Modified: 2012-04-18 22:59 UTC (History)
7 users (show)

Fixed In Version: abrt-2.0.10-1.fc17
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2012-04-18 22:59:17 UTC
Type: ---

Attachments (Terms of Use)
The log saved by abrt which I was trying to submit to bugzilla directly. (1.48 KB, text/x-log)
2011-10-31 08:00 UTC, Hedayat Vatankhah
no flags Details

Description Hedayat Vatankhah 2011-10-31 08:00:10 UTC
Created attachment 530914 [details]
The log saved by abrt which I was trying to submit to bugzilla directly.

Description of problem:
I was trying to report a crash using Abrt crash report tool, however when it was going to create the bug in Bugzilla, it terminated with the below error:

Checking for duplicates
Creating a new bug
fatal: XML-RPC(-510): 122-byte supposed UTF-8 string is not valid UTF-8.  UTF-8 multibyte sequence contains character 0x27, which does not indicate continuation.
(exited with 1)

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. Run ccsm in fa_IR.utf8 locale
2. Try to enable wobbly window plugin while snapping window plugin is enabled so that a conflict occurs and ccsm is expected to bring up a window to resolve the conflict
3. ccsm crashes
4. Try to report the crash using abrt
Actual results:
Abrt will give you the above error message

Expected results:
Abrt should successfully file a new bug for the crash

Additional info:
The crash report log saved by Abrt is attached

Comment 1 Jiri Moskovcak 2011-11-24 16:04:21 UTC
- need to use utf_sanitize() function which we use for dbus calls

Comment 2 Martin Milata 2011-12-14 12:32:59 UTC
Fixed in libreport git (65f813f6a819f7ec2e29c315deceb3db566105fa).

Comment 3 Fedora Update System 2012-03-27 10:17:23 UTC
abrt-2.0.9-1.fc17, libreport-2.0.10-1.fc17 has been submitted as an update for Fedora 17.

Comment 4 Fedora Update System 2012-03-28 05:58:13 UTC
Package abrt-2.0.9-1.fc17, libreport-2.0.10-1.fc17:
* should fix your issue,
* was pushed to the Fedora 17 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing abrt-2.0.9-1.fc17 libreport-2.0.10-1.fc17'
as soon as you are able to, then reboot.
Please go to the following url:
then log in and leave karma (feedback).

Comment 5 Fedora Update System 2012-04-02 13:33:14 UTC
abrt-2.0.10-1.fc17,libreport-2.0.10-2.fc17 has been submitted as an update for Fedora 17.

Comment 6 Fedora Update System 2012-04-18 22:59:17 UTC
abrt-2.0.10-1.fc17, libreport-2.0.10-2.fc17 has been pushed to the Fedora 17 stable repository.  If problems still persist, please make note of it in this bug report.

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