Description of problem: When printing using the vanilla settings on my HP OfficeJet 6110 the printer feeds a few millimeters of paper per pass of the print head. I've checked that the printer is connected via a fast USB connection. Version-Release number of selected component (if applicable): "yum list cups" reports 1:1.4.8-5.fc15 How reproducible: Always happens to me,even with a fresh install. Steps to Reproduce: 1. Install printer 2. Print test page 3. Observe slow emergence of printout. Actual results: Printer feeds a couple of centimeters per pass of the head. Expected results: Printer feeds a few millimeters per pass of the head. Additional info: The behaviour is similar to high quality photo printing when banding needs to be avoided. It may be that this behaviour is enabled inappropriately. I've tried tweaking the settings, but no luck. lsusb output: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 002: ID 05e3:0605 Genesys Logic, Inc. USB 2.0 Hub [ednet] Bus 002 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB Bus 001 Device 003: ID 045e:00db Microsoft Corp. Natural Ergonomic Keyboard 4000 V1.0 Bus 001 Device 004: ID 045e:008c Microsoft Corp. Wireless Intellimouse Explorer 2.0 Bus 002 Device 003: ID 03f0:2d11 Hewlett-Packard OfficeJet 6110 Bus 002 Device 069: ID 152d:2329 JMicron Technology Corp. / JMicron USA Technology Corp. JM20329 SATA Bridge
Could you please run the printing troubleshooter and attach the resulting troubleshoot.txt? https://fedoraproject.org/wiki/Printing/Debugging#Printing_troubleshooter
Created attachment 532136 [details] Output of printer troubleshooter.
You use Gutenprint driver. How did you configure the printer queue ? Can you remove and configure it again to use hpcups (or hpijs) driver ? Does it change anything ?
I configured the printer using the KDE "System Settings" program, selecting "Printer Configuration". I've now installed the HP hplip 3.11.10 driver from their website, using the shell script (which seems to compile it from source). I couldn't find it as a Fedora RPM package using "yum". The "hpcups" driver seems to have been present all the time. Now when my printer comes on it configures automatically, and works fine. This seems to have solved my immediate problem, thanks. Previously when I ran a manual printer configuration I selected HP, and then "OfficeJet 6110". The configuration dialogue recommended the gutenprint driver, and didn't list anything else. If I go into the driver selection dialogue now this is still the case; the hpcups and hplip options appear in a nearby "6100 series" entry. I don't know if that was there before I ran the hplip install. So apart from the gutenprint problem, there may be an issue with the driver options for 6110 versus "6100 series" printers.
(In reply to comment #5) > I've now installed the HP hplip 3.11.10 driver from their website, using the > shell script (which seems to compile it from source). I couldn't find it as a > Fedora RPM package using "yum". How were you searching for it? The package is simply called hplip. > The "hpcups" driver seems to have been present > all the time. Now when my printer comes on it configures automatically, and > works fine. This seems to have solved my immediate problem, thanks. So it's configuring a *different* queue, one that uses the HPLIP driver instead of the gutenprint driver you were previously using? > Previously when I ran a manual printer configuration I selected HP, and then > "OfficeJet 6110". I see what's happened there -- one driver says "OfficeJet 6110 All-in-one", but the other says "OfficeJet 6110" so system-config-printer doesn't see them as driving the same model. Fixed upstream. However, you shouldn't have had to manually do anything at all. Instead you should have been automatically prompted.
Sorry, I seem to have gotten thoroughly confused. The hpijs package was there all the time: $ yum list "*hpijs*" hpijs.x86_64 1:3.11.7-2.fc15 But I can't find anything called "*hpcups*". So presumably installing hplip didn't do anything useful. In the printer configuration dialog it now says: Printer Model: HP Officejet 6100 Series, hpcups 3.11.10 I'm afraid I can't recall exactly what happened when I first installed fc15: it may have done an auto-install, but if it did it was with the gutenprint driver. From the sound of things the real problem was the "6100 Series" vs "6110" Paul.
The hpcups driver is shipped as part of the hpijs package. (In reply to comment #7) > From the sound of things the real problem was the "6100 Series" vs "6110" Yes. I'll change the component to system-config-printer in that case, which is where the fix for this went.
system-config-printer-1.3.8-1.fc16 has been submitted as an update for Fedora 16. https://admin.fedoraproject.org/updates/system-config-printer-1.3.8-1.fc16
system-config-printer-1.3.8-1.fc15 has been submitted as an update for Fedora 15. https://admin.fedoraproject.org/updates/system-config-printer-1.3.8-1.fc15
Package system-config-printer-1.3.8-1.fc16: * should fix your issue, * was pushed to the Fedora 16 testing repository, * should be available at your local mirror within two days. Update it with: # su -c 'yum update --enablerepo=updates-testing system-config-printer-1.3.8-1.fc16' as soon as you are able to. Please go to the following url: https://admin.fedoraproject.org/updates/FEDORA-2012-0923/system-config-printer-1.3.8-1.fc16 then log in and leave karma (feedback).
system-config-printer-1.3.8-4.fc16, python-cups-1.9.60-2.fc16 has been submitted as an update for Fedora 16. https://admin.fedoraproject.org/updates/FEDORA-2012-2401/system-config-printer-1.3.8-4.fc16,python-cups-1.9.60-2.fc16
system-config-printer-1.3.8-4.fc15, python-cups-1.9.60-2.fc15 has been submitted as an update for Fedora 15. https://admin.fedoraproject.org/updates/FEDORA-2012-2396/system-config-printer-1.3.8-4.fc15,python-cups-1.9.60-2.fc15
system-config-printer-1.3.8-4.fc16, python-cups-1.9.60-2.fc16 has been pushed to the Fedora 16 stable repository. If problems still persist, please make note of it in this bug report.
system-config-printer-1.3.8-4.fc15, python-cups-1.9.60-2.fc15 has been pushed to the Fedora 15 stable repository. If problems still persist, please make note of it in this bug report.