Created attachment 548551 [details] rhsm.log from the failed system Description of problem: During registration to subscription.rhn.qa I get: Traceback (most recent call last): File "/usr/sbin/subscription-manager", line 79, in ? sys.exit(abs(main() or 0)) File "/usr/sbin/subscription-manager", line 70, in main return managercli.CLI().main() File "/usr/share/rhsm/subscription_manager/managercli.py", line 1461, in main cmd.main() File "/usr/share/rhsm/subscription_manager/managercli.py", line 257, in main self._do_command() File "/usr/share/rhsm/subscription_manager/managercli.py", line 649, in _do_command handle_exception(_("Error during registration: %s") % e, e) AttributeError: RemoteServerException instance has no attribute 'args' Version-Release number of selected component (if applicable): subscription-manager-0.98.8-1.el5 How reproducible: always Steps to Reproduce: 1. Prepare Xen PV guest on ia64 2. Run subscription-manager register against subscription.rhn.qa 3. Actual results: Failure Expected results: No failure Additional info: rhsm.log shows some more errors
Alexander, How did you create the xen pv guest on ia64? I am getting the following during "prepare xen pv guest" step: [2011-12-19 12:00:40 xend 2558] ERROR (SrvBase:88) Request create failed. Traceback (most recent call last): File "/usr/lib/python2.4/site-packages/xen/web/SrvBase.py", line 85, in perform return op_method(op, req) File "/usr/lib/python2.4/site-packages/xen/xend/server/SrvDomainDir.py", line 82, in op_create raise XendError("Error creating domain: " + str(ex)) XendError: Error creating domain: (1, 'Internal error', 'xc_dom_mem_init: arch hooks not set\n') I am using the following command: virt-install --paravirt \ -l http://nightly/location/ \ --os-type=linux --ram=1024 --vcpus=2 --name=my-vm \ --nographics -x console=ttyS0,9600n8 \ --file /var/lib/libvirt/images/my-vm.img -s 8
Chris, I used virt-manager GUI. *) Selected the URL *) Set type/version to Linux/RHEL 5.4+ *) everything else is the default Also make sure xen-ia64-guest-firmware (from Supplementary) is installed (I'm not sure if it is needed for PV guests but I always have it installed since I run FV guests as well).
Alexander, There is an issue in the QA environment that may be causing this on an irregular basis. Can you try again against stage? Also, I am concerned about the following error which happens further up the log: 2011-12-19 06:19:29,556 [ERROR] @productid.py:221 - requested datatype productid not available Are you able to reproduce this? If so, can you send me the URL to the tree you're using?