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From Bugzilla Helper: User-Agent: Mozilla/4.79 [en] (X11; U; Linux 2.2.14-5.0 i686) Description of problem: When configuring printers that use the uniprint (ghostscript) driver settings, printtool crashes. This is on an old (but mostly updated) RedHat 6.2 installation. Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1. Install updated printtool rpm (printtool-3.44-2) 2. Install updated ghostscript rpm (ghostscript-6.51-16.1.6x.1) 3. configure an epson stylus color printer and hit OK Actual Results: No color depth/uniprint mode selection present when configuring. Clicking on OK results in a dialog box from Tcl/Tk. Additional info: The problem is due to the new location of printer 'upp' files in the ghostscript_6.51 package. Changing the path of upp files on line 1429 of /usr/bin/printtool from /usr/share/ghostscript/*/$fname to /usr/share/ghostscript/*/lib/$fname seems to resolve the problem.
The suggested work-around sounds like the right fix. Thanks.
Red Hat Linux is no longer supported by Red Hat, Inc. If you are still running Red Hat Linux, you are strongly advised to upgrade to a current Fedora Core release or Red Hat Enterprise Linux or comparable. Some information on which option may be right for you is available at http://www.redhat.com/rhel/migrate/redhatlinux/. Red Hat apologizes that these issues have not been resolved yet. We do want to make sure that no important bugs slip through the cracks. Please check if this issue is still present in a current Fedora Core release. If so, please change the product and version to match, and check the box indicating that the requested information has been provided. Note that any bug still open against Red Hat Linux on will be closed as 'CANTFIX' on September 30, 2006. Thanks again for your help.
Red Hat Linux is no longer supported by Red Hat, Inc. If you are still running Red Hat Linux, you are strongly advised to upgrade to a current Fedora Core release or Red Hat Enterprise Linux or comparable. Some information on which option may be right for you is available at http://www.redhat.com/rhel/migrate/redhatlinux/. Closing as CANTFIX.