Bug 77673 - Gnome upgrade problem
Summary: Gnome upgrade problem
Alias: None
Product: Red Hat Linux
Classification: Retired
Component: gnome-desktop
Version: 8.0
Hardware: i686
OS: Linux
Target Milestone: ---
Assignee: Mark McLoughlin
QA Contact:
Depends On:
TreeView+ depends on / blocked
Reported: 2002-11-11 20:55 UTC by Andrea Mazzario
Modified: 2007-04-18 16:48 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2004-12-20 12:35:29 UTC

Attachments (Terms of Use)

Description Andrea Mazzario 2002-11-11 20:55:22 UTC
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; T312461)

Description of problem:
This problem was reported as Service Request 217281 and they recommended I 
submit a bug report for it. 
I upgraded from RedHat 7.3 to RedHat 8.0. I use the Gnome desktop. After the 
upgrade one of my accounts has a completely garbled desktop (other accounts are 
OK). It's hard to descriobe what happens: I have a number of small windows with 
the "do no access" logo, no text is visible at all, but the graphic icons look 
right. Basically, nothing seems to work, I don't even know how to log out.
I tried to delete the user and to recreate it, and the desktop is OK the first 
time I log in, but if I log off/reboot, next time I log in, the desktop is 
messed up again.
Support recommended I remove the directories .gconf, .gconfd, .gnome, .gnome2. 
That helps, but only temporarily: after I log off /reboot the desktop is messed 
up again.

Version-Release number of selected component (if applicable):
Standard Gnome release in Redhat 8.0, no special components loaded.

How reproducible:

Steps to Reproduce:
1.Log into the account
2.Log off/reboot from the account
3.Log into the account (but this problem happens only for this account, other 
accounts are OK)

Actual Results:  see description

Expected Results:  I expected to find a "normal" desktop, like it is after I 
cleanup the various directories mentioned in the description.

Additional info:

Comment 1 Havoc Pennington 2002-11-11 21:11:28 UTC
As a wild guess, what is the output of
"gconftool-2 -R /desktop/gnome/font_rendering"

Comment 2 Andrea Mazzario 2002-12-14 22:49:02 UTC
After removing the directories .gnome, .gnome2, .gconf, .gconfd, logging into 
the accoutn real-net I get the following output:
[real-net@malino2 real-net]$ gconftool-2 -R /desktop/gnome/font_rendering

** (process:6512): WARNING **: Owner of /tmp/orbit-real-net1 is not the current

 rgba_order = rgb
 antialiasing = grayscale
 dpi = 96
 hinting = medium
Notice that I have a different account named real-net1 which is the owner of 
the directory /tmp/orbit-real-net1. Could that be the problem? 

Comment 3 Mark McLoughlin 2004-12-20 12:35:29 UTC
Removing /tmp/orbit-real-net1 probably would have fixed the problem.
Diagnosing how the permissions got screwed up is going be difficult
after all this time.

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