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Bug 78323 - help for SEVERITY problems
help for SEVERITY problems
Product: Bugzilla
Classification: Community
Component: Bugzilla General (Show other bugs)
i386 Linux
medium Severity medium (vote)
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Assigned To: PnT DevOps Devs
David Lawrence
Depends On:
  Show dependency treegraph
Reported: 2002-11-21 08:33 EST by David Balažic
Modified: 2013-06-23 23:08 EDT (History)
1 user (show)

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Last Closed: 2008-09-27 13:17:08 EDT
Type: ---
Regression: ---
Mount Type: ---
Documentation: ---
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

Attachments (Terms of Use)

  None (edit)
Description David Balažic 2002-11-21 08:33:03 EST
Description of Problem:

On page :

( linked from the submit bug ( old style ) page )

1. It appears at the top, not scrolled down to the SEVERITY entry

2. The "Normal" severity level is not described.

Version-Release number of selected component (if applicable):

How Reproducible:


Steps to Reproduce:
1. go to the enter_bug.cgi page
2. click the link "severity"

Actual Results:

1. Help page appears at the top, not scrolled down to the SEVERITY entry

2. The "Normal" severity level is not described.

Expected Results:

1. Help page appears scrolled down to the SEVERITY entry

2. The "Normal" severity level is described.

Additional Information:
Comment 1 David Lawrence 2002-12-09 17:07:32 EST
Fixed. Thanks
Comment 2 David Balažic 2002-12-10 13:33:14 EST
I see no fix. How and where was it fixed ?
Comment 3 David Lawrence 2002-12-10 13:53:44 EST
Oops missed a spot on the edit bug page. Really fixed now.
Comment 4 David Balažic 2002-12-10 14:58:10 EST
I still don't see any change. Altough sometimes it does scroll down to the 
SEVERITY entry, but sometimes it does not. I use winXP/IE6.0.
The NORMAL option is still not added.
I guess one of us is confused :-)
Comment 5 David Lawrence 2002-12-10 15:53:29 EST
Added the normal entry since it was missing. Maybe IE is caching one of the old
pages before I fixed the bug_status.cgi#severity link properly. If you have a
free moment can you specify which pages do not link to the severity section (or
any others) properly? I thought I caught them all but may have missed a couple.
Comment 6 David Balažic 2002-12-11 05:02:55 EST
It seems all ( OK, most ) fixed now. You can close this bug, as far as I am 
Comment 7 David Lawrence 2002-12-11 10:43:17 EST
Comment 8 David Balažic 2003-01-13 12:37:43 EST
It appears again at the top, not at the SEVERITY part.
Reason : 
URL is https://bugzilla.redhat.com/bugzilla/bug_status.cgi#bug_severity
ANCHOR in text used is : NAME="severity"
Comment 9 David Lawrence 2003-01-14 00:39:01 EST
Which part of which page contains this broken link?
Comment 10 David Balažic 2003-01-14 03:59:23 EST
Wrong link is on page : 

 - https://bugzilla.redhat.com/bugzilla/enter_bug.cgi?product=Red%20Hat%
The link is the word "Severity" , next to the listbox for selectcing bug 

An a new problem :

Page https://bugzilla.redhat.com/bugzilla/queryhelp.cgi#severity
is missing description of level "normal" ( for severity )
Comment 11 David Lawrence 2006-04-08 14:05:13 EDT
Red Hat's current Bugzilla version is 2.18. I am moving all older open bugs to
this version. Any bugs against the older versions will need to be verified that
they are still bugs. This will help me also to sort them better.
Comment 12 cje 2007-03-13 15:07:46 EDT
added URL.  i got it from the show_bug.cgi page.

ah.  well, i was going to but i'm not allowed.  here it is:


can i suggest that one solution might be to remove the 'normal' severity?  i've
no idea what it means.  if people aren't sure i suspect they're unlikely to
bother reading the help - they're more likely to pick one of 'medium' or
'normal' at random (which is at most a minor inconvenience to developers) or
else just give up (which is a major problem for redhat/fedora - hence the
Comment 13 David Lawrence 2008-09-16 12:49:42 EDT
Red Hat Bugzilla is now using version 3.2 of the Bugzilla codebase and therefore this bug will need to be re-verified against the new release. With the updated code this bug may no longer be relevant or may have been fixed in the new code.
Updating bug version to 3.2.
Comment 14 cje 2008-09-27 06:01:41 EDT
looks good to me. the severity link goes to the severity section _and_ the "normal" severity has gone.  yay!

Comment 15 David Lawrence 2008-09-27 13:17:08 EDT
Thanks for verifying this. Closing.


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