Red Hat Bugzilla – Bug 78805
Body of mail messages are not displayed
Last modified: 2008-05-01 11:38:04 EDT
From Bugzilla Helper:
User-Agent: Mozilla/5.0 Galeon/1.2.6 (X11; Linux i686; U;) Gecko/20020830
Description of problem:
This is running on 3 machines recently upgraded to RH8.0.
On 2 machines there is no problem. On one machine, evolution has recently
stopped displaying the body of messages. I suspect a font issue.
I had adjusted some system parameters including gnome control centre font
settings. Some time later, I discovered that evolution no longer displays the
body of messages.
I have experimented with every sort of font setting that I can find, tried to
revert to earlier settings, googled, grepped for "font" through the ~/evolution
subdirectory and drawn a blank. But I have not looked at evolution source:
sorry, no time.
I will attach a screen dump to show the phenomenon. Trying to select the area
where the text should be rendered does not work. It appears that there are no
glyps there (I wished to test paste into another window.)
mozilla, for example, successfully reads the mail. It seems to be a problem very
specific to evolution. The lack of technical documentation for these gnome
programs makes it very reminicent of MS :-( O for a man page or info :-((
An strace was not helpful at my minimal level of understanding: no mention of
fonts. I assume that was CORBA'ed.
Version-Release number of selected component (if applicable): 1.0.8-10
How reproducible: Didn't try
Steps to Reproduce:
(Don't know how to reproduce this problem. Would rather not mess up other
installations since I don't know how to revert.)
Additional info: Screen dump will be attached.
Created attachment 86944 [details]
screen dump with plain text message, the body of which is not displayed
I have experienced this problem. Apparently, it is the encoding method of the
"HTML"ized message. Otherwise, if I strip all the HTML stuff from the email
message - it renders without a hitch.
Almost all my messages are in plain text. There is no html involved
in most of them. So unless I misunderstand the comment above (thanks, BTW),
I don't think that can be the explanation. Unless evolution itself uses
html to render the plain text onto its screen which sounds plausible.
But then apart from experimenting with the html settings
(I did that, I think) I don't know how to strip out html from text messages
that contain no html:-)
Perhaps it's a related problem?
Could you attach a message (with full headers) that does not want to be
displayed on the screen?
No messages at all are displayed. FWISW, I will attach a test message
which has a body consisting of 1 word "Testing"
Created attachment 87007 [details]
A plain text message as received and saved by mozilla. Evolution did not display body.
Created attachment 87010 [details]
The sameplain text message as received and saved by evolution which did not display the body.
What are the contents of ~/.gnome/gtkhtml? If you remove the file by moving it
to /tmp, does it work?
Closing due to inactivity