Red Hat Bugzilla – Bug 78805
Body of mail messages are not displayed
Last modified: 2008-05-01 11:38:04 EDT
From Bugzilla Helper: User-Agent: Mozilla/5.0 Galeon/1.2.6 (X11; Linux i686; U;) Gecko/20020830 Description of problem: evolution-1.0.8-10. This is running on 3 machines recently upgraded to RH8.0. On 2 machines there is no problem. On one machine, evolution has recently stopped displaying the body of messages. I suspect a font issue. I had adjusted some system parameters including gnome control centre font settings. Some time later, I discovered that evolution no longer displays the body of messages. I have experimented with every sort of font setting that I can find, tried to revert to earlier settings, googled, grepped for "font" through the ~/evolution subdirectory and drawn a blank. But I have not looked at evolution source: sorry, no time. I will attach a screen dump to show the phenomenon. Trying to select the area where the text should be rendered does not work. It appears that there are no glyps there (I wished to test paste into another window.) mozilla, for example, successfully reads the mail. It seems to be a problem very specific to evolution. The lack of technical documentation for these gnome programs makes it very reminicent of MS :-( O for a man page or info :-(( An strace was not helpful at my minimal level of understanding: no mention of fonts. I assume that was CORBA'ed. Version-Release number of selected component (if applicable): 1.0.8-10 How reproducible: Didn't try Steps to Reproduce: (Don't know how to reproduce this problem. Would rather not mess up other installations since I don't know how to revert.) Additional info: Screen dump will be attached.
Created attachment 86944 [details] screen dump with plain text message, the body of which is not displayed
I have experienced this problem. Apparently, it is the encoding method of the "HTML"ized message. Otherwise, if I strip all the HTML stuff from the email message - it renders without a hitch.
Almost all my messages are in plain text. There is no html involved in most of them. So unless I misunderstand the comment above (thanks, BTW), I don't think that can be the explanation. Unless evolution itself uses html to render the plain text onto its screen which sounds plausible. But then apart from experimenting with the html settings (I did that, I think) I don't know how to strip out html from text messages that contain no html:-)
Perhaps it's a related problem? Could you attach a message (with full headers) that does not want to be displayed on the screen?
No messages at all are displayed. FWISW, I will attach a test message which has a body consisting of 1 word "Testing"
Created attachment 87007 [details] A plain text message as received and saved by mozilla. Evolution did not display body.
Created attachment 87010 [details] The sameplain text message as received and saved by evolution which did not display the body.
What are the contents of ~/.gnome/gtkhtml? If you remove the file by moving it to /tmp, does it work?
Closing due to inactivity