Bug 801657 - Can not start virt-who service.
Summary: Can not start virt-who service.
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: virt-who
Version: 6.3
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: rc
: ---
Assignee: Radek Novacek
QA Contact: Entitlement Bugs
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2012-03-09 05:50 UTC by Hui Wang
Modified: 2016-12-01 00:30 UTC (History)
3 users (show)

Fixed In Version: virt-who-0.6-2.el6
Doc Type: Bug Fix
Doc Text:
Cause: Dependency on python-suds was missing. Consequence: virt-who refuses to start Fix: add Requires: python-suds to specfile Result: virt-who starts correctly
Clone Of:
Environment:
Last Closed: 2012-06-20 14:14:30 UTC
Target Upstream Version:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2012:0900 0 normal SHIPPED_LIVE virt-who bug fix and enhancement update 2012-06-19 20:47:03 UTC

Description Hui Wang 2012-03-09 05:50:48 UTC
Description of problem:
The virt-who can't be started due to no suds module.

Version-Release number of selected component (if applicable):
virt-who-0.6-1.el6.noarch
subscription-manager-firstboot-0.99.9-1.el6.x86_64
subscription-manager-0.99.9-1.el6.x86_64
subscription-manager-gnome-0.99.9-1.el6.x86_64
katello-headpin-all-0.1.141-1.el6.noarch
katello-headpin-0.1.141-1.el6.noarch
candlepin-0.5.23-1.el6.noarch
candlepin-tomcat6-0.5.23-1.el6.noarch
thumbslug-0.0.21-1.el6.noarch

How reproducible:
always

Steps to Reproduce:

1.Install rhel6.3
2.Register the rhel6.3 to SAM
3.Restart the virt-who 
#service virt-who restart

Stopping virt-who:                                         [FAILED]
Starting virt-who: Traceback (most recent call last):
  File "/usr/share/virt-who/virt-who.py", line 27, in <module>
    from vsphere import VSphere
  File "/usr/share/virt-who/vsphere.py", line 3, in <module>
    import suds
ImportError: No module named suds
                                                           [FAILED]
  
Actual results:
The virt-who can't be started.

Expected results:
The virt-who can be started successfully.

Additional info:

Comment 1 Hui Wang 2012-03-09 05:57:24 UTC
If install the python-suds package, it will can be started.

Comment 3 Radek Novacek 2012-03-09 07:27:24 UTC
"Requires: python-suds" is missing in the specfile. This is an easy fix.

Comment 4 Radek Novacek 2012-03-12 08:05:49 UTC
This bug has been fixed in virt-who-0.6-2.el6.

Comment 6 Hui Wang 2012-03-15 05:29:54 UTC
Verified the issue, the result is PASS.

Version:
virt-who-0.6-2.el6.noarch
subscription-manager-0.99.9-1.el6.x86_64
katello-headpin-all-0.1.142-1.el6.noarch
katello-headpin-0.1.142-1.el6.noarch
candlepin-0.5.24-1.el6.noarch
candlepin-tomcat6-0.5.24-1.el6.noarch
thumbslug-0.0.21-1.el6.noarch

1.Install RHEL6.3-20120313.2
2.Register the rhel6.3 to SAM
3.Restart the virt-who 
# service virt-who restart
Stopping virt-who:                                         [  OK  ]
Starting virt-who: Virt-who is running in libvirt mode
Starting infinite loop with 3600 seconds interval and event handling
                                                           [  OK  ]
[root@host208 ~]# Sending update to updateConsumer: []

Comment 7 Radek Novacek 2012-05-02 06:23:12 UTC
    Technical note added. If any revisions are required, please edit the "Technical Notes" field
    accordingly. All revisions will be proofread by the Engineering Content Services team.
    
    New Contents:
Cause: Dependency on python-suds was missing.

Consequence: virt-who refuses to start

Fix: add Requires: python-suds to specfile

Result: virt-who starts correctly

Comment 8 errata-xmlrpc 2012-06-20 14:14:30 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2012-0900.html


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