Bug 803284 - firefox is crashing while printing to pdf file
firefox is crashing while printing to pdf file
Product: Fedora
Classification: Fedora
Component: firefox (Show other bugs)
Unspecified Unspecified
unspecified Severity unspecified
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Assigned To: Martin Stransky
Fedora Extras Quality Assurance
Depends On:
  Show dependency treegraph
Reported: 2012-03-14 07:26 EDT by Jaswinder Singh
Modified: 2013-03-03 21:19 EST (History)
6 users (show)

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Last Closed: 2012-12-21 05:39:47 EST
Type: ---
Regression: ---
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Documentation: ---
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

Attachments (Terms of Use)
Firefox is crashing while printing to pdf file (275.41 KB, image/png)
2012-03-19 03:29 EDT, Lijun Li
no flags Details
details file (740 bytes, application/octet-stream)
2012-03-19 03:32 EDT, Lijun Li
no flags Details
patch (4.80 KB, patch)
2012-09-04 08:13 EDT, Martin Stransky
no flags Details | Diff

  None (edit)
Description Jaswinder Singh 2012-03-14 07:26:11 EDT
Description of problem:
Opened site http://pa.wikipedia.org/ in firefox.

Firefox is crashing while printing to pdf file.

Got error on terminal:

    [jassy@localhost ~]$ firefox
    Gtk-Message: Failed to load module "pk-gtk-module"
    Gtk-Message: Failed to load module "pk-gtk-module"
    firefox: cairo-pdf-surface.c:1913: _cairo_pdf_surface_emit_image: Assertion `image->format == CAIRO_FORMAT_RGB24 || image->format == CAIRO_FORMAT_ARGB32 || image->format == CAIRO_FORMAT_A8 || image->format == CAIRO_FORMAT_A1' failed.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. start firefox in local lang
2. open http://5abi.com/
3.print the page to pdf file
Actual results:
firefox application is crashing. Also tried in english local to print English page, and got same result.

Expected results:
application should not crash

Additional info:
Comment 1 Martin Stransky 2012-03-14 07:46:45 EDT
Do you use any virtualization or is it a bare metal? Can you attach a backtrace?(http://fedoraproject.org/wiki/Debugging_guidelines_for_Mozilla_products)
Comment 2 Lijun Li 2012-03-19 03:28:49 EDT
Reproduced on ja locale, 
Open http://ja.wikipedia.org and print the page to pdf file.
Please refer to the attached screenshot and details file.
Comment 3 Lijun Li 2012-03-19 03:29:51 EDT
Created attachment 571033 [details]
Firefox is crashing while printing to pdf file
Comment 4 Lijun Li 2012-03-19 03:32:41 EDT
Created attachment 571034 [details]
details file
Comment 5 Lijun Li 2012-03-19 03:33:45 EDT
Add-ons: langpack-ja@firefox.mozilla.org:10.0.1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:10.0.1
BuildID: 20120209085459
CrashTime: 1332141224
EMCheckCompatibility: true
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1332140841
Notes: GLXtest process failed (exited with status 1): VENDOR
VMware, Inc.
Gallium 0.4 on llvmpipe (LLVM 0x300)
2.1 Mesa 8.0.1
X error occurred in GLX probe, error_code=8, request_code=72, minor_code=0

ProductName: Firefox
ReleaseChannel: default
SecondsSinceLastCrash: 267
StartupTime: 1332141194
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 10.0.1

This report also contains technical information about the state of the application when it crashed.
Comment 6 Jaswinder Singh 2012-03-19 03:40:18 EDT
(In reply to comment #1)
> Do you use any virtualization or is it a bare metal? Can you attach a
> backtrace?(http://fedoraproject.org/wiki/Debugging_guidelines_for_Mozilla_products)

Yes I got this problem on VM.
Comment 7 Orion Poplawski 2012-03-20 11:54:48 EDT
I'm now seeing this on F16 with updates-testing in Firefox and Thunderbird (10 and 11) when printing to a printer.
Comment 8 Orion Poplawski 2012-03-20 11:59:42 EDT
#5  0x4e7aec34 in _cairo_pdf_surface_emit_image (surface=0xa53e5000, image=0x9e09cb80, 
    image_res=0xbfe4b438, filter=CAIRO_FILTER_GOOD) at cairo-pdf-surface.c:1910
1910        assert (image->format == CAIRO_FORMAT_RGB24 ||
(gdb) list
1905        /* These are the only image formats we currently support, (which
1906         * makes things a lot simpler here). This is enforced through
1907         * _cairo_pdf_surface_analyze_operation which only accept source surfaces of
1909         */
1910        assert (image->format == CAIRO_FORMAT_RGB24 ||
1911                image->format == CAIRO_FORMAT_ARGB32 ||
1912                image->format == CAIRO_FORMAT_A8 ||
1913                image->format == CAIRO_FORMAT_A1);
(gdb) print image->format

Ah, I know why I started seeing this - I recently changed my X color depth to 16 for testing.
Comment 9 Martin Stransky 2012-08-29 06:47:46 EDT
Yes, the screen color depth is supposed to be 24 or 32 bit. 16 bit color modes are not supported by cairo - we can implement the CAIRO_FORMAT_RGB16_565 format for printing.
Comment 10 Martin Stransky 2012-09-03 10:57:48 EDT
Hm, I'm unable to reproduce it, even with the 16bit color depts. How did you changed the color-depth to 16b?
Comment 11 Martin Stransky 2012-09-04 08:13:20 EDT
Created attachment 609659 [details]

WIP patch
Comment 12 Orion Poplawski 2012-09-04 10:51:01 EDT
It's been a long time, but I think I change the DefaultDepth to 16 in my xorg.conf file.
Comment 13 Martin Stransky 2012-12-21 05:39:47 EST
I'm unable to reproduce it too. We can reconsider that if it appears again.
Comment 14 billwilliams839 2012-12-27 15:58:32 EST
I was able to reproduce it just now, and wasn't trying.  Just wanted to print to a pdf before I submitted a form in case the form didn't work.  Joke's on me.

Firefox 17.0.1
Windows 7   64bit
Website where it happened: codecanyon
Comment 15 Martin Stransky 2013-01-02 03:10:46 EST
Thanks, but this bug is about linux version of Firefox. Please file the Windows bug at bugzilla.mozilla.org.

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