Bug 807 - duplicates and e-mails
duplicates and e-mails
Product: Bugzilla
Classification: Community
Component: Bugzilla General (Show other bugs)
All Linux
medium Severity medium (vote)
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Assigned To: David Lawrence
Depends On:
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Reported: 1999-01-12 19:12 EST by Aleksey Nogin
Modified: 2008-05-01 11:37 EDT (History)
0 users

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
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Clone Of:
Last Closed: 1999-01-19 08:34:02 EST
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RHEL 7.3 requirements from Atomic Host:
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Description Aleksey Nogin 1999-01-12 19:12:38 EST
When a bug is marked as a duplicate, the Description field
is copied, but the e-mails are not, which is kind of

Also, when there are several comments in the Description
field and couple of e-mails, I have to go back and forth if
I want to read everything in order it was posted (and, even
worse, the order is not clear until I look at all the e-mail

I would like to suggest a change that would solve both
problems: when a new e-mail arrives, the Bugzilla should
create a new entry in the Description field containing the
usual comment header:

------- Additional Comments From <e-mail sender> <e-mail
arrival date> -------

and a _link_ to e-mail (not to the e-mail directory, but to
the e-mail itself).
Comment 1 Need Real Name 1999-01-18 09:13:59 EST
OK, some new code is in to update the ticket and send out a message
when email comes in on an open bug.  A link to the bug cannot be made
inside the description field, because it can only be plain text (think
C headers pasted as an example and it will become clear why).

The duplicate issue is fixed in CVS, and will be put into production
Comment 2 Aleksey Nogin 1999-01-19 03:12:59 EST
There is another issue with duplicates that was recently raised by
sczjd@yahoo.com in bug report #848 - when report #x is marked as a
duplicate of #y, the reporter of #x and all the people in the CC list
of #x should be added to the CC list of #y.
Comment 3 Need Real Name 1999-01-19 08:34:59 EST
Right, the duplicate code was also updated to copy the owner and cc
list from the bug closed as a duplicate (#x) to the bug that is still
open (#y).

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