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Description of problem: Firstboot completely crashes when [re]registering using a bad proxy. Version-Release number of selected component (if applicable): subscription-manager-gnome-0.99.12-1.git.18.188dde8.el6.x86_64 subscription-manager-0.99.12-1.git.18.188dde8.el6.x86_64 subscription-manager-firstboot-0.99.12-1.git.18.188dde8.el6.x86_64 python-rhsm-0.99.7-1.git.1.e68bc91.el6.noarch How reproducible: always Steps to Reproduce: 1. Start firstboot and choose to register with the new rhn (uncheck classic mode) 2. Register your machine to the candlepin server with your user/pass 3. Click the back button twice 4. Click "Advanced Network Configuration" 5. Enter the name of a bogus proxy server (or make a typo) and click 'close' 6. Click 'forward' and try to re-register Alternate steps: 1. Edit /etc/rhsm/rhsm.conf 2. Enter in bad values for the proxy server url 3. start firstboot 4. Try to register using new rhn Actual results: Firstboot completely crashes: executable: /usr/bin/python hashmarkername: firstboot kernel: 2.6.32-220.4.1.el6.x86_64 reason: gaierror: [Errno -2] Name or service not known time: Thu 05 Apr 2012 01:58:50 PM EDT firstboot-tb-eAfJfH: Text file, 60344 bytes description: :The following was filed automatically by firstboot: :firstboot 1.110.11 exception report :Traceback (most recent call last): : File "/usr/lib/python2.6/site-packages/firstboot/interface.py", line 105, in _nextClicked : self.advance() : File "/usr/lib/python2.6/site-packages/firstboot/interface.py", line 148, in advance : result = module.apply(self, self.testing) : File "/usr/share/rhn/up2date_client/firstboot/rhsm_login.py", line 118, in apply : managerlib.unregister(self.backend.uep, self.consumer.uuid) : File "/usr/share/rhsm/subscription_manager/managerlib.py", line 791, in unregister : uep.unregisterConsumer(consumer_uuid) : File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 654, in unregisterConsumer : return self.conn.request_delete(method) : File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 399, in request_delete : return self._request("DELETE", method) : File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 335, in _request : conn.request(request_type, handler, body=body, headers=headers) : File "/usr/lib64/python2.6/httplib.py", line 914, in request : self._send_request(method, url, body, headers) : File "/usr/lib64/python2.6/httplib.py", line 951, in _send_request : self.endheaders() : File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 124, in endheaders : httpslib.HTTPSConnection.endheaders(self) : File "/usr/lib64/python2.6/httplib.py", line 908, in endheaders : self._send_output() : File "/usr/lib64/python2.6/httplib.py", line 780, in _send_output : self.send(msg) : File "/usr/lib64/python2.6/httplib.py", line 739, in send : self.connect() : File "/usr/lib64/python2.6/site-packages/M2Crypto/httpslib.py", line 169, in connect : HTTPConnection.connect(self) : File "/usr/lib64/python2.6/httplib.py", line 720, in connect : self.timeout) : File "/usr/lib64/python2.6/socket.py", line 553, in create_connection : for res in getaddrinfo(host, port, 0, SOCK_STREAM): :gaierror: [Errno -2] Name or service not known END: Expected results: You would get the normal "Network Error" dialog pop up that you would using normal subscription manager. Additional info:
Got a fix for catching this case and presenting an error message. It just shows the generic "there was some sort of network error" message, so that's not great, but it does keep it from crashing.
commit 454497867fcde87b3fdf54e1a3b2d67eecee8706 Author: Adrian Likins <alikins> Date: Mon Apr 9 12:49:30 2012 -0400 810363: handle socket errors for bad proxy host in firstboot
Created attachment 576811 [details] network error [root@jmolet-vm0 ~]# rpm -qa | grep subscription-manager subscription-manager-migration-data-1.12.1.2-1.git.2.99d0c10.el6.noarch subscription-manager-gnome-1.0.0-1.git.11.f42a186.el6.x86_64 subscription-manager-1.0.0-1.git.11.f42a186.el6.x86_64 subscription-manager-migration-1.0.0-1.git.11.f42a186.el6.x86_64 subscription-manager-firstboot-1.0.0-1.git.11.f42a186.el6.x86_64 I now get the attached network error for any generic proxy network error when using rhsm in firstboot. Ive tried: - bad hostname - bad port - bad authentication user/pass All seems to work as expected. marking VERIFIED.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHBA-2012-0804.html