Description of problem: All our printers disappeared from print selection in applications... on ALL machines in our department (a week ago) but was still working on old F14 that haven't been upgraded to F16 yet. Google found one other person that had the exact same problem -- yesterday http://www.linux-archive.org/community-support-fedora-users-users-lists-fedoraproject-org/654430-systemd-cups-service-not-working.html Since found it was not "just me" have tried a downgrade and printing is back Version-Release number of selected component (if applicable): 1.5.2-6 of cups and cups-lib has the problem # yum downgrade cups cups-libs Loaded plugins: auto-update-debuginfo, langpacks, presto, refresh-packagekit, security Resolving Dependencies --> Running transaction check ---> Package cups.x86_64 1:1.5.0-16.fc16 will be a downgrade ---> Package cups.x86_64 1:1.5.2-6.fc16 will be erased ---> Package cups-libs.i686 1:1.5.0-16.fc16 will be a downgrade ---> Package cups-libs.x86_64 1:1.5.0-16.fc16 will be a downgrade ---> Package cups-libs.i686 1:1.5.2-6.fc16 will be erased ---> Package cups-libs.x86_64 1:1.5.2-6.fc16 will be erased --> Finished Dependency Resolution ... How reproducible: 100% and can fix it with a downgrade Steps to Reproduce: 1. yum update to latest 2. evince file.pdf 3. file>print Actual results: Nothing there except "print to file" Expected results: A list of printers to choose from Additional info:
Are the other packages of your system also updated ? Could you please try with the latest test update? # su -c 'yum update --enablerepo=updates-testing cups' (This could be something similar to bug #807672 or bug #808109.)
Sorry for the delay.. I couldn't check reliably from home last night or respond to bugzilla Most of our systems are all packages updated...yum update is run nightly (the ones with the bug are definitely up to date because I tried that to see if any updates were around. ) The two bugs you list don't seem to apply.. /tmp is OK (unless there is something obscure in that bug-fix) but the updates-testing packages DO FIX things and printing works :-) The following is the complete cycle on another machine Starting with F16 - initial install cups x86_64 1:1.5.2-1.fc16 cups-libs x86_64 1:1.5.2-1.fc16 > evince file.pdf # and print shows a list of printers > yum check-updates cups.x86_64 1:1.5.2-6.fc16 updates cups-libs.x86_64 1:1.5.2-6.fc16 updates > yum update # lots of updates including the two cups listed) > evince file.pdf # and print shows ONLY print to file (No printers) > yum update --enablerepo=updates-testing cups cups x86_64 1:1.5.2-8.1.fc16 updates-testing cups-libs x86_64 1:1.5.2-8.1.fc16 updates-testing # wasn't sure if restart of cups needed so did that > /bin/systemctl restart cups.service > evince file.pdf # and print shows a list of printers So the fix is done already :-) Thanks When will it move to updates release ?
*** This bug has been marked as a duplicate of bug 807672 ***